Roger Williams Hotel

, New York City, United States
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Roger Williams Hotel

, New York City
4 star

Rooms: 180

131 Madison Avenue - New York City - New York - 10029 - United States Hotel Website | | 2124487000
588 Traveller

Reviews - Roger Williams Hotel

Boutique hotel feel
Submitted by: Chia Mroz in 31/05/06
  • Age Group: 41 - 50
  • From: United States
  • Traveller type: Family Traveller
My husband and I, and 2 children had a lovely stay. The hotel had a fun ambience w/a modern decor. The entire staff was warm and friendly. The doorman even remembered our name. Our corner room was cheerful, bright with windows and did not look like a typical hotel room. The colorful quilt on our beds was a nice touch.The only draw back was the extremely tiny bathroom. But, very efficient.We had a wonderful complimentary breakfast, (part of the summer package), w/fresh juices, assorted bagels & breads, delicious flaky pastries, fresh fruit salad, granola and yogurt, etc.,. Overall, the attention to detail was excellent. I highly recommend this hotel.It has succeeded in achieving a sophisticated yet cozy surrounding. For New York city, this is a good choice for people who wish to have a higher end experience without the higher price tag.
Feels like home
Submitted by: Dorothy Rogerson in 29/04/05
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Family Traveller
The Roger Williams isn't just central for everything in Manhatten, it typifies the heart of New York.
The staff treated us like we were Royalty, nothing was too much bother for any of them and the fact that I am disabled didnot mean I was treated as "different" but it was discretely taken into consideration. Anyone who sometimes feel uncomfortable in hotels then I urge you to stay in the Roger Williams as it will make you feel comfortable and at home.

Historical Traveller Reviews of Roger Williams Hotel

Good price, but lacking...

from A TripAdvisor Member
I stayed at this hotel for 4 nights. The lobby looks very modern, but the rooms need a bit of work. I recommend staying as far away from the first level as possible since the windows are single-paned and you can hear every car driving by the street. The furniture was a bit worn.
They do have a business center with high speed internet and free use of their computer and printer. Overall, if you want a relatively low priced hotel with no expectations of luxury and great amenities, it is okay for a personal stay (would not be suitable for the business traveler).

A bit Faulty Towers - but none the less good value

from A TripAdvisor Member
The hotel was "fine". We got a fantastic price, it was bright, cheery and the service excellent. It is in a fantastic area being only a block away from the Empire State Building. On the down side it is a bit tired looking and needs a spruce. The lifts werent working (we were on the 12th floor so thats some hike), our toilet kept getting blocked (repaired quickly and with a smile) and the bed a little lumpy.

Great base for exploring Manhatten

from A TripAdvisor Member
My wife and I have recently spent 5 nights at the Roger Williams and found it to be a more than adequate hotel. With its central location it proved a perfect base for exploring New York. We found the staff to be very attentive to our needs and our room was clean and tidy regardless of how we left it! If you are keen to get out to restaurants and bars then the lack of these at the hotel should not worry you. The fitness room was never busy and the complimentary breakfast a good option. We had no reason for complaint.

Needs an update!

from A TripAdvisor Member
Just got back from a three night stay. Had stayed here 5-6 years ago and had a wonderful experiecnce! Not the same today. The place is very worn and dirty...unattentive staff...we requested a non smoking room which was not provided... the heat in our room stopped working...we were told it would be repaired right away...we ended up with a space heater for the rest of the stay! Staff never checked on us again. At $300 night I would like a bit more attention and concern. Skip this place!

Good value base in mid-town Manhatten

from A TripAdvisor Member
We picked up this hotel as part of a deal with Expedia and we had a good week there. The free breakfast was excellent but seating accommodation was always hard to find. There is free internet access in a fifth floor room and 24 access to hot drinks. The accomodation is on the small side but all things considered this wasn't a problem for my family. The location was good with a subway station a block or so away and bustops outside. We found the staff friendly and efficient.

Terrible experience!!!!

from A TripAdvisor Member
I stayed in this hotel for one night with two of my friends who were in from out of town. I only live about a half hour north of Manhattan but often spend the weekend in the city for convience. I booked the room and requested two double beds (because there were three of us) and even upgraded to a bigger room. When we checked in we were told that there was a large party arriving that would be taking all of the rooms with two double beds (no matter that we arrived first). But they could offer us one king bed and a roll away which I felt was unacceptable especially because we were paying $268.00 for the night. However they really gave us no options. We left to go shopping for the day and returned at 10pm to find that there was no roll away bed in the room and when I called the front desk, I was told that there were no more available but they could offer us pillows and blankets. So basically we were told that one of us had to sleep on the floor, which I feel was completely unacceptable! The manager on duty did nothing to try to help us, in fact we never saw him face to face, only spoke on the phone. He did not even have the common courtesy to apologize to us face to face and try to make the situation better. Besides that the lighting in the room was horrible and the TV would switch from color to black and white after being turned on for a few minutes and the window fell in on my head when I tried to close it (it was open when we arrived in the room). The shower floor was covered with mold and the breakfast was stale and they ran out of quite a few things. All in all there are much better places to stay in New York City and I would suggest sleeping on a bench in Grand Central Station before making a reservation at this hotel!!

Stayed here twice; enjoyed both stays

from ArlingtonTraveller53
Stayed here the weekend of Sept 26, our second time (first was the July 4th weekend). I agree with the previous reviewer that there is little to complain about. Arrived early (about noon) both times, and both times we were able to check into our rooms upon arrival. Staff was super courteous, the gentleman who checked us in even remembered we had visited before. Had a coupon from the hotel's web site ... for $10 off per night, and he accepted that with no problem. I'd suggest paying the extra $10 for the 250 sq. ft room vs the 200, since even the 250 is fairly small. Also had bottles of water replaced, maid staff was great. We always went out for breakfast, but the continental breakfast served is a good spread (even has hard boiled eggs). We never had to wait more than 2-3 minutes for an elevator. Only complaint is the street noise (had a particularly annoying night when a car alarm went off 4 times in the space of an hour), but being New York that goes with the territory. We had made reservations at another hotel for the second stay, because when we first planned the second trip the hotel web site was quoting a rate of $229 per night, but we kept checking back and sure enough, they lowered the rate to $179 ($169 with the $10 discount) about two weeks before our trip - so keep checking their web site.

Style in NYC

from gsnichol
I'm wondering if previous reviewers stayed at the same hotel as me! We arrived in New York by train from Boston and it was an easy 15 minute walk to the hotel. There is an ever-present doorman to open the door for you when you arrive. Quick, professional check-in. I'd booked with - and saved a couple of hundred pounds on the hotel's rates - so everything, including taxes, were prepaid.

The lobby is very modern, although I didn't try the grand piano.
Previous reviewers have mentioned the lifts - there are only two of them but you'd need to be a very impatient person to moan about having to wait a minute for a lift. We had a room with two double beds. The room was long and narrow, about the width of two double beds plus about three feet. But it was quite long, room enough for a big televison, wardrobe, cd player/alarm clock and two easy chairs plus a coffee table. They have quite a large selection of CDs and videos at the front desk, should you be thoroughly knackered and there's nothing on the 30-odd television channels they have. There is bottled water for you in your room; contrary to another review you don't pay an extra $1 per bottle, it's all free (we used both bottles every day and they were always replaced for us by the maid, and I wasn't charged). Yes, bathroom is small, but to be honest our bathroom at home isn't much larger so we didn't mind that. We had a bath, not one of those wooden showers that some people have mentioned. It was, however, clean with a hot and powerful shower. There are also a couple of 24 hour internet access computers should you need to check your email and you don't have a laptop computer with you.

The hotel has no restaurant or bar - to be frank who cares about that?
- but it does offer a good and filling cold buffet breakfast; cereal, juice, croissants, bagels and the like, and there is a 24 hour self-service coffee machine. Around the hotel there are a few restaurants, a Subway sandwich shop etc, and if that doesn't do you, walk towards 5th Avenue or 34th Street for a much greater choice of places.

The hotel is located in a 'quieter' area of New York, and by that I mean you only get taxi horns at night and not taxi horns + lots of people. But that doesn't mean it's isolated. Herald Square (Macy's and lots of eateries) is three blocks away; the Empire State Building is two. The nearest subway is 33rd Street on Park Lane and it's only a minute's walk from the hotel, so no complaints there. Additionally there are plenty of buses along Madison Avenue or 5th Avenue - this is recommended instead of the subway as the subway cars are air-conditioned (as are the buses) but the platforms are not, making the platforms the closest thing to an oven you will experience in a long time. Times Square and all its associated lights were 20 mins walk away - which to some people might seem like a walk to the end of the earth but to us was no problem at all. Grand Central Terminal (where we picked up a coach to JFK airport) was 10-15 minutes walk with heavy suitcases - lighter without! Concerning that; the hotel kept our cases, properly tagged, after we checked out.

In short, I was perfectly happy with this hotel. Look around on different Expedia-type websites for offers; if you get a good deal then there's no reason not to book!

Family Friendly

from A TripAdvisor Member
The Roger Williams is a great place to stay in NYC for families for a weekend visit. The staff was very friendly with videos and continental breakfast at no extra charge. We also liked the location since it was convenient to most of our destinations

Great Price; interesting Hotel

from A TripAdvisor Member
Travel, quite a bit usually at pricier hotels. Did miss the bar and restaurant, but this is NYC!!! Grabbed a cab. The service was great, staff more than friendly; loved the cd, but was never in the room enough to use. Air conditioner very cold, not bathtub (real turn-off) bathroom & room very small, but I though that for the 4 days, it wasn't that bad. Would stay again and recommend to others.

Top Local Tips for New York City

Don't bother with the sightseeing tours Buy a giude book and learn how to use the subway, the bus top tours are a waste of time, you sit in traffic for most of the tour

Empire State Building Get up early if you want to go up the Empire State Building. We got there at 9.30am and didn't have to queue at all. When we were leaving and hour later the queue was going round the block already!

NEWARK AIRPORT Be pattient - big queues and very very warm inside terminal building !


Other names for Roger Williams Hotel

  • roger williams hotel
  • hotel roger williams
  • Address: 131 Madison Avenue - New York City - New York - 10029 - United States
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"Boutique hotel feel" - Chia Mroz

"Feels like home" - Dorothy Rogerson

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