Pennsylvania Hotel, New York City, United States
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Pennsylvania Hotel, New York City
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Official Contact Details - Pennsylvania Hotel
- Address: 401 7th Ave - New York City - New York - 10001 - United States
- Phone: 2127365000
- Email:
- URL: http://www.hotelpenn.com/
- Official Website:
- Hotel Class:
- Rooms: 1705
"I have stayed in allot of hotels all over the country and this is the worst I have ever seen......"
"My husband is handicapped I asked for a room near the elevator. We got the last room down two..."
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Reviews - Pennsylvania Hotel
53 reviews
(Showing 1 - 10)
CONDEMN IT......
Submitted by: Craig in 02/08/09
- Age Group: 51 - 60
- From: United States
- Traveller type: Business Traveller
I have stayed in allot of hotels all over the country and this is the worst I have ever seen... Rooms dark and dirty.. Bed bugs ..Rat traps in hallways.. Bathrooms leak ...dirty towels..Stayed 1 night of 7 and got the hell out...perfect place to make a horror movie...donât take small children here it could affect them forever
Terrible Hotel
Submitted by: betty in 06/30/08
- Age Group: 60 +
- From: United States
- Traveller type: Mature Couple
My husband is handicapped I asked for a room near the elevator. We got the last room down two long hallways. No closet, the bed felt like just a box spring (no mattress),an air conditioner that you could not adjust(no control knob) and an employee told us not to eat at Lindy's (the hotel's only dining place). We changed rooms the next day the bed was better but the air conditioning still could not be adjustedand the bathroom should have been demolished (a peeling painted bath tub and a cracked sink that leaked on the floor)I can not believe this hotel was rated a three star on thier website. Who in the world rated it!!!!!!!!
1 out of
1 reader found this review helpful
DIisgusting
Submitted by: Margaret Cahill in 12/19/07
- Age Group:
- From:
- Traveller type: Retired
Stayed Dec.7th &8th in the worst hotel room I have ever experienced in the U.S. Bathroom cold water faucet came off in my hand. Toilet swung on its mount and ceiling falling over the tub. Considering the rate[$479.00 per night, I can only say the management has some chutzpa.In addition, a brass plaque behind the lobby desk advertised portable fire alarms. Is that even legal?
Don't be fooled by internet photos
Submitted by: paul in 11/09/07
- Age Group: 31 - 40
- From: United Kingdom
- Traveller type: Young Couple
Hotel is in dire need of repair and decoration. Bathrooms are disgusting. I had to pay extra to move to another room. The original room was allegedly a standard double, lights didn't work and was just not a nice room to be in. Do not go here if you are looking for a nice room.
Deception at its finest
Submitted by: Kevin in 09/25/07
- Age Group: 26 - 30
- From: United States
- Traveller type: Young Couple
Well... I gave this place another chance. I do believe that I won't be staying here anymore. For those who stay that this is simply a place to lay your head at night, if your going to shell out $250 plus do your homework. A/C didnt work in the first room, got to the second room, manager finally had to use some Dick Tracy apparatus to get it open and finally, we were welcomed to a place that screamed deplorable. No wonder NYC is such a tourist city, with hotels like these, people are going to stay out of them and into town! Update the place for goodness sakes!
Miserable Staff/Ridiculous Service Prices
Submitted by: Trisha in 11/29/07
- Age Group: 18 - 25
- From: Ireland
- Traveller type: Family Traveller
Just recently back from my stay in the hotel. When we first arrived was glad that we got a room as it staes check in was not til 3 this was only at around 11.00am. Room comfortable and clean. Window wouldn't close properly so there was a draft and as the radiator was right under the window you might as well have been standing outside. Used the telephone in the room to call a friend. I tried twice but it just rang out and did not get through. The following day we went out, when we came back we couldnt get into our room so we proceeded down to reception. As the lady in reception checked her computer, she was extremely rude and agressive in telling us that because i had used the phone and left the hotel without paying that they had LOCKED us out and after that i was charged $40.98 for 2 calls that i didnt even get through on. She talked to us (my mum+Dad) as if we were 5. There was no indication anywhere that you had to pay for the phone asap and how expensive it would be just to let the phone ring. Otherwise it was in a good location but will not be staying there again. You get what you pay for..
Everything terrible from start to finish
Submitted by: Geraldine in 04/29/07
- Age Group:
- From: Ireland
- Traveller type: Mature Couple
When we booked in on Sat.21/4/07, the receptionist was rude, we were given a room on the 16th floor , room was very dirty , wallpaper torn, doors filthy etc. I asked to be moved , was put on the 6th floor better room, but not enough room for me , my husband and the mice, so we moved again, the whole experience was HORRIBLE, will be complaining to my travel agent first thing Monday morning.
Won't stay here again if I have the choice
Submitted by: Andrew in 04/18/07
- Age Group: 31 - 40
- From: Canada
- Traveller type: Young & Single
I ended up being stranded in NYC due to weather and had to grab a hotel. Seeing as this hotel was jsut across the street from Penn station, I booked a room and hoped for the best. When I saw my room, I was disgusted. It was tiny, and on the carpet when I walked in looked to be a puke stain. It wasn't particularly clean and definitely not worth the $180 per night I paid. Luckily, it was a business trip so work paid for it. I booked a room at the Sheraton Manhattan for the rest of the trip. Now there's a nice hotel.
Good location, rubbish rooms
Submitted by: Tracey in 03/19/07
- Age Group: 31 - 40
- From: United Kingdom
- Traveller type: Pleasure Seeker
We arrived and were given room 599. This was supposed to be a triple. The room was extremely tiny certainly not big enough for 3 people. They said they would put another bed in, when we told them that there was not enough room for a camp bed we were told that this was a quadruple room. After demanding to see a manager Cynthia who told us it was one of the biggest rooms and there was nothing she could do, as we couldn't be guaranteed a triple room even though we had a confirmed booking. She spoke to us abruptly (at one point she told michele to shut up) and she was totally unreasonable untill we got the agents involved who we booked it through. They spoke directly to Cynthia and hey presto another room was given room 480. Cynthia definitely needs a customer service skills course quickly. This new room was much bigger with ample space for another bed and lots more closet space as well. It wasnt a fab room however for the ammount of time we spent it, it was acceptable. After reading other reviews it seems that this is the norm, give all a rubbish room and then only change it when you complain. The hotel is in a brilliant location and once we got the room sorted had a fab time. We are going again next year and will try to get a room on the nineth floor or above as read in other reviews.
Excellent
Submitted by: Tracey in 12/21/06
- Age Group: 18 - 25
- From: Ireland
- Traveller type: Young & Single
I was slightly apprehensive goin to the pennsylvania hotel coz i had heard good and bad reports but it was class the location was fantastic across the road from madission square gardens were i was iucky enough to get tickets for Barbara Streisand and an ice hockey match.The hotel is literally 5 mins walk to Times Square and 10mins to 5th Avenue. the room myself and my friend had as students it was brillant big and spacious and the beds were really comfortable.It is near all happening places such as planet hollywood and the hard rock and a number of Irish bars such as Tir na nOg on 8th Avenue and The Playwrite off 6th Avenue. The staff were excellent and extremely friendly. Everyone in the hotel were lovely. I will deffinately be returning!!!!
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