Pennsylvania Hotel

, New York City, United States
Review this Hotel
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Pennsylvania Hotel

, New York City
3 star

Rooms: 1705

401 7th Ave - New York City - New York - 10001 - United States Hotel Website | | 2127365000
5138 Traveller

Reviews - Pennsylvania Hotel

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Beautiful location!!!
Submitted by: Maud Mulder in 29/06/05
  • Age Group: 18 - 25
  • From: Netherlands
  • Traveller type: Young Couple
The Pennsylvania Hotel has a pretty good price for the quality they offer you! It has a beautiful location, across Madison Square Garden, near Macy's and Across Penn station (so it's easy to travel to wathever you like). The rooms are not vry special! We were in the cheapest rooms I guess. We didn't always have hot water, the view was terrible and the rooms are not very special! It also can be very noisy sometimes. We could hear the people next to us speak... The reception isn't always very helpful and sometimes I thought there was just not enough staff at the reception!
But If you want a nice, normal hotel at a great location for a reasonable price, you should definately pick this one!!!!! Oh and not to forget: You can have a great breakfast at the place next door, Lindey's!!!!!!!!!!!

Enjoy, Xmaud
Cheap and central hotel
Submitted by: Roman Weissensteiner in 29/06/05
  • Age Group: 26 - 30
  • From: Austria
  • Traveller type: Young Couple
Rooms are not nice, but OK - everything looks used for a long time. The first room assigned to us - there the toilet was dirty and out of order. Service is also OK. In general the hotel is ok for short term visits - it's midpriced and central and so ideal for sight seeing. I wouldn't recommend it for longer abidance beause of the poor accounterment of the rooms.
Not bad, but old rooms
Submitted by: Miguel Morillo in 29/06/05
  • Age Group: 31 - 40
  • From: Spain
  • Traveller type: Cheap Getaway Holiday Maker
Not bad, but old rooms. The one we had problems with the heater and we spent one snowing night without it.
Central, quiet and a bargain
Submitted by: Eva Breitwimmer in 27/06/05
  • Age Group:
  • From: Austria
  • Traveller type: Young Couple
Only some smell in rooms, everything else was perfect!
Good value
Submitted by: Jenni in 27/06/05
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Young Couple
This is a massive hotel without much personality. However, the location is excellent, right by Macy's and lots of other shops, and it's within walking distance of many sights. Our room was enormous, which was a pleasant surprise. It was quite old fashioned (although this might have changed now as the hotel was being refurbished at the time), but very clean with everything you would expect. The bathroom was so old it was back in fashion, and also very clean and functional. The service was fine and there were no problems. Compared to other hotels in Manhattan I think this one was very good value and I would definitely return.
Handy and economical
Submitted by: Richard William Breeze in 27/06/05
  • Age Group: 51 - 60
  • From: United Kingdom
  • Traveller type: Family Traveller
My daughter who lives on 49th and 9th. used this hotel to put up about 50 friends and family who came over from the UK in October 2003 for her wedding to a New Yorker from Hell's kitchen! Although some of the rooms varied considerably in size we were given a suite for my daughter and her mum to stay in the night before the wedding on 42nd. street. The staff were very friendly and helpful and I can certainly recommend the hotel if you are willing to scout around for a room with a view, (somewhere above the ninth floor), there are plenty of eating places around even though the hotel does not have a restaurant of its own.

Kind regards, Dr RW Breeze, London, England,
Submitted by: Edward Zareh in 27/06/05
  • Age Group: 31 - 40
  • From: United States
  • Traveller type: Young Couple
We've stayed at the Hotel Pennsylvania a few times-- and we almost always regret it. The last time we stayed there it was way too crowded, the lines to check in and check out were excruciatingly long. The staff is stressed and tired. Worst of all, we got a romm that had not been cleaned, the bed hadn't been made, the sheets were dirty-- which I think is technically against the law, but it was late, the hotel was overbooked and we were too tired to complain. But that was the last straw. After that, my wife and I agreed to spend the extra money to get a decent room elsewhere in the city. I hated it.
So big, but so quiet
Submitted by: Johannes Hansen in 27/06/05
  • Age Group: 51 - 60
  • From: Netherlands
  • Traveller type: Family Traveller
An enjoyable stay in the heart of Manhattan. I stayed at the Pennsylvania with my 16 year old daughter. We stayed at the most simple rooms, but was clean. Very friendly staff. Price-quality is ok. We can recommend!
Needs some work
Submitted by: Pat Reuss in 27/06/05
  • Age Group: 60 +
  • From: United States
  • Traveller type: Family Traveller
I was with my family on a fun weekend to watch the Yankees and soak up some New York attractions and was very dissapointed in the shape of the Penn Hotel. Please know that I do not expect greatness and the price was fair but the rooms were in bad conditions. At one point my son went to close the blinds and the window fell on the bed. We went to the front lobby to request a different room and was told nothing was available. I guess that the paint chipping on the walls and the water sitting in the hallways were also disturbing to my family. Instead of coming back to the hotel after a long day to rest and relax we were all scared to use the bathroom and one son could not even sleep in the bed because of the cracked frame. We come to New York every year and love the fact that the Hotel is so centrally located but we all feel that if we have to spend more money for a better room conditions it will be done. I did notice signs advertising improvement and/or beautification so we wish you luck.
Central & Convenient
Submitted by: Birte Voss in 22/06/05
  • Age Group: 26 - 30
  • From: Germany
  • Traveller type: Business Traveller
The Pennsylvania is perfect to combine business and pleasure being close to most sights in Manhattan and also to Jacob K. Javits Expo Center. The area is safe and you only have short walking distances to restaurants as well as all kinds of stores. The rooms are convenient though old. A rennovation would be nice but if you just spend the nights they are okay.

Historical Traveller Reviews of Pennsylvania Hotel

I Had A Good Experience at the Hotel Pennsylvania

from A TripAdvisor Member
I stayed at the Hotel Pennsylvania in May of 2002. It was my 2nd trip to NYC & the 2nd time I would stay in the hotel. To be honest, after the long flight & long ride in I was looking forward to getting my room & crashing. There was NO record of my pre-payment through package purchased through travel agent. This slowed things down but the clerk assured me it would be straightened around the next day. So, I went up to my room and found it to be dingy but hey - you get what you pay for. The towels were plentiful & clean, the bed comfy & clean, the furniture dated granted but I've stayed in worse. (Try a bug-infested bungalow with no toilet paper in Cuba.) I guess I'm just not fussy. If you want the Waldorf at a Pennsylvania price - dream on. The room was clean, the staff helpful. In any event, this original problem was straightened out & I received apologies all around as well as a letter in the mail with another apology AS WELL as a voucher for the next time I stay I will receive a free room upgrade & a few other goodies. This hotel is in a GREAT area, the door-men/taxi "getters" & concierge people were all super. The maids were great & I would definately stay there again.

The City dump looked attractive after this.

from A TripAdvisor Member
We stayed at the hotel Pennsylvania in early december, 2002, and it was the most disgusting place I have ever stayed in, in my life. I will say for the most part the hotel staff were polite, and lobby was great (I would rather have just set up camp and slept there), but the rest was disgusting. We stayed in room #356, we went up there at 6pm to discover the room hadn't been cleaned yet. Everything in there was scored/marked up, the beds sagged, the walls were covered in marks (our friends across the hall had mold), our bathroom ceiling was cracking and caving in, and you wouldn't ever want to let any skin touch the floor. When we called for towels and extra blankets it took the staff over an hour and a half to bring them, and even then the blankets had holes in them. The "view" from our window was a brick wall about 10 feet away. After the first night we forced them to change our rooms, and we went up to #1022, which although bigger, still had holed sheets. One night at 1:30am I had to go down to hotel management so that they have someone finally send towels..after we waited more than 2 hours, there were 20 odd people lined up who wanted to check out because their rooms were so bad. One group of 3 people were put up in an uncleaned room with one bed. One thing that we all found pretty funny about the experience was that they check your room key before you could get into the elevators...well as we all figured "what do we care if they let us in or not, we don't even want to stay here!".

t stay please!

from A TripAdvisor Member
First i would like to say that PLEASE DON'T BOOK A ROOM HERE. They are horrible. First i walked in the room ans had to wear bags on my feet i was so scared to walk on this filthy, mushing, wet, dirty floor. The draps smelt so bad and where litteratly black. The bath room had mold and there was no shower curtian. I was VERY unpleased by their surface. They were rude and cruel and would not let me have a refunde. PLEASE don't go here it'z a nightmear.

The good, the bad and the ugly

from A TripAdvisor Member
Every negitive review you read here is true! We read them before we left for our trip and didn't think it would be as bad as everyone said- but it was!!!! It looked like something from the Shinning or an insane asylum! Hadn't been cleaned in years.. rooms were gross. Halls scary. We watched people checking in, only to see them later, checking out! We were on 3rd floor before we complained and got moved to the 11th (renovated floor). Even those rooms had their own set of problems. IF you go there take Clorox wipes, Draino, curtain for the bathroom window, and a LOT of PATIENCE!

Dismiss the Negative Comments!

from A TripAdvisor Member
My girlfriend and I just returned from a three-night stay at the Hotel Penn. We were VERY concerned about staying there but unfortunately we could not be released from our prepaid agreement through - $535 for three nights (including tax).

We read some very disturbing reviews just prior to leaving for NY and went prepared to battle the elements. We packed extra towels, earplugs, roach bait, etc - it was as if we were planning to stay in the worst-of-the-worst hostel.

Upon arrival, we were able to get a room immediately and were granted a newly renovated room - Room #1025A. The room was a corner suite with plenty of room and closet space. We didn't have towels upon arrival but someone quickly brought them to our room. We ended up blowing the electricity in our room with two hair dryers but we found it to be more entertaining than frustrating. The only quasi irritation came on our last day during checkout - massive lines for check out and luggage storage - be prepared for 30-45 minute process.

We had the most amazing time in NY and were pleasantly surprised by the Hotel Penn. We were only in our hotel for about eight hours of each day - only to sleep and shower. You don't travel to New York to stay in the hotel - there is so much to do and most of which is nearby the Hotel Penn. Location, location, location....

Anyone who travels knows that New York is old and full of "dumpy" hotels that are expensive - Being realistic about your expectations will help level-set your experience. So if you want something immaculate AND cheap, try New York New York in Las Vegas instead.

The Poor Reviews Are Accurate!

from bonus180
Stayed 5th to 8th Dec 2002 - This Hotel is dirty, poorly run (heating didn't work & it was freezing) and not deserving of it's 3 star status. Cheap? compared to what? an unclassified motel?
If you've booked - get your Travel Agent to move you now (don't leave it till you get there). We didn't hear one good word said by anybody!

NY is a great place (we were there in May), we'll be back - but not to the Pennsylvania!

p.s. you can tell the Hotel management don't care by all the poor review postings.

Great Hotel

from A TripAdvisor Member
I read the reviews on this website after I'd booked my stay in the Pennsylvania and was a little worried. However, my experience was quite different than the other reviewers. We arrived at 2 p.m. and were checked in immediately (even though check-in isn't until 3 p.m.). Our room was small (as I'd expect of a 2 star city room). It was very clean. The entire room was in very good condition. We had a huge TV, a dressing table, drawers, wardrobe and a clock radio. The bathroom was also very clean. The maids cleaned the room every day and replaced the towels. All of the staff at the hotel were very friendly and polite. We checked out as easily as we checked in. The only problem we had during our stay was a broken light bulb in a table lamp. After we had informed reception, someone came to replace the bulb within 10 minutes. I'd recommend the Pennsylvania to anyone who wants a great value hotel in an ideal location. If you want something more upmarket then I'd go for a more expensive 4 or 5 star hotel.

Charming, Going Back Again

from A TripAdvisor Member
First of all, the building is beautiful, it's in the heart of Manhattan and directly across from Penn Station. You can tour NY without a car very easily from this location by walking, using the subway, etc. Secondly, the unrenovated rooms have old Victorian furniture, I think maybe the original from the 1930's, which makes the rooms charming despite old water marks or worn furniture and old fashioned bathrooms. Our room very much reminded me of my grandmother's house in the sense that she also kept all the old original furniture from when she got married along with musty old shades, etc. The beautiful lobby and brass swinging doors add a treat to your way out or in and help make up for the flaws of the unrenovated rooms, if unrenovated is what you choose. You cannot beat this price and you won't be spending much time in your room anyway with so much to do literally right outside your door. Our bathroom was clean with a nice door for privacy, plenty of water pressure, etc. Sure, go down the street and stay at Marriott but spend a fortune, if you can afford it that is. I just made reservations to take a friend back to the same hotel after taking my son this summer for a tour of NY. The easy access allowed us to see everything we wanted to see in NY at that time in only 3 days. This time its for the night life!

Only O.K.

from A TripAdvisor Member
While the website for this hotel looked wonderful, the only nice thing about it was the beautiful lobby. It did take a long time to check in, but even though we were early for check-in they gave us a room. The room itself was fine, even though it was smallish and kinda dingy looking. The only problem was that somebody else's luggage was still in the room! Once that FINALLY got straightened out, we soon learned that the air conditioning wasn't working very well. It was a Saturday in June, and the maintenance men must have had the weekend off, because after we complained multiple times we finally had someone fix it on Monday morning. And we finally got an alarm clock on Monday morning too. Good thing we didn't need it over the weekend!

All in all this hotel was O.K., with a great location directly across from Penn Station and a couple restaurants and snack shops in the hotel. I would stay there again, but only if I got a really, really good rate!

Cancel your reservation now!

from A TripAdvisor Member
The website is very misleading. Glossy pictures and a nice flash reservations system, are not a true representation of this hotel. The rooms are the worst I have stayed in. They are tiny, dirty and not really fit to keep a dog in. We'll be asking for a refund.

Top Local Tips for New York City

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  • Address: 401 7th Ave - New York City - New York - 10001 - United States
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"Beautiful location!!!" - Maud Mulder

"Cheap and central hotel" - Roman Weissensteiner

"Not bad, but old rooms" - Miguel Morillo

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