Moderne Hotel

, New York City, United States
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Moderne Hotel

, New York City

Rooms: 36

243 W 55th St - New York City - New York - 10019 - United States 212/397-6767
327 Traveller

Reviews - Moderne Hotel

8/10
Super for the price
Submitted by: Lori in 10/06/06
  • Age Group: 41 - 50
  • From: United States
  • Traveller type: Budget Traveller
Great location - short walk to Times Square, Central Park, Broadway, everything!!!; I kept reading how the rooms were small, but for the 4 of us....two teenagers & two adults, we were thrilled. There was two rooms w/ adjoining french doors. The sitting room sofa made into a bed. It probably wasn't real comfortable, but the teenagers slept there! The bathroom was beautiful, the room was clean. The only negative thing I could report was that the shower drain was slow. We called, they came right away, but it didn't help much. They were very friendly & helpful. Oh, one more negative thing: next door was the back of a very busy hotel and it took the trash man almost all night to load up all the trash each night. So bring ear plugs. But as I said before: location, location, location!! It was great!
1/10
Don't stay here
Submitted by: Karen in 22/08/05
  • Age Group: 41 - 50
  • From: United States
  • Traveller type: Mature Couple
At first glance, this place seems like a gem. Very, very small rooms, but clean, and in a great location. Unfortunately, nothing else was good. The staff is rude and condescending. There was no continental breakfast as promised in their advertising and hotel directory. The fire alarm system wasn't working because they had to turn it off to work on the sprinkler system, (post 9/11, this made me feel very unsafe!). Housekeeping service was shoddy, air conditioning didn't work. We were offered no apologies, no room change. We were told that there was always a/c problems and they hadn't served breakfast in a long time, and if this wasn't good enough for us, we should check into another hotel. Trust me, next time, we will!

Historical Traveller Reviews of Moderne Hotel

Do not stay here!!

from A TripAdvisor Member
My room was incredibly dark...no natural lighting, it looked over an air shaft. There was inadequate artificial light as well; I couldn't see to read or to apply make-up in the bathroom. The room also smelled strongly of cigarette smoke, even though it was supposed to be a non-smoking room. The air conditioner didn't work properly, and the staff did nothing about it, although I asked several times. Also, the staff knew nothing about New York; when I asked the desk clerk for the best way to get to the Yankees game, he actually thought they played at Shea Stadium! I have stayed in many hotels of every class and I have to say this is proabably the worst: dark, smelly, depressing, thoroughly disgusting and with no amenities whatsover, not even something that should be a given, like cable tv. I have stayed in Econo Lodges that are better. What a pit!

t do it!!!!

from A TripAdvisor Member
Just got home from my trip and had a terrible experience at this hotel. First they quoted me a lower rate and were rude and couldn't imagine they couls have made a mistake. Thye also refused to honor their original quote and refund the difference.My room was always 85 degrees no matter what I did (the temp outside was mid to low 60s). The AC unit was nonfunctional and would blow hot air at times. The windows were like a giant heating system so I could never have the drapes drawn so to see outside. I had to complain and ask for a fan which didn't help much.The water pressure kept dropping so low that the shower wouldn't work (a nice thing to happen when you've already started your shower). I had to consatntly turn the water off and wait a few minutes to try again.The cappucino bar was great but twice I went down at 10:45AM (breakfast is listed as until 11AM) and they were already cleaning the unit so I couldn't get anything as everything else was put away (bagels etc).EVERY TIME I tried to tell someone that there was a problem I was met with condescending and rude people.

it was so fun!

from beningini
this hotel was small, but nice - and the floor i was staying on was home to visiting german gay pornstars, which made it LOADS of fun for me - the front desk assistant had fun too

DO NOT STAY HERE !

from A TripAdvisor Member
WOW ! We stayed here for just a few things.... didn't need anything fancy, just a place to sleep and shower ! The first night we had no towels in our room and no soap. They did bring us some but that seems strange to have to request some towels ??? We had no air or heat. The 2nd and 3rd days we had NO HOT WATER. I can understand things happening beyond their control but when I would call down I received NO apology.
We should not have been charged for either of those nights. When we booked this hotel we were not expecting ANYTHING fancy, but we did expect HOT WATER, TOWELS, and soap. DO NOT STAY HERE !

Looks can be deceiving...

from siouxzy
My best friend & I stayed at the Moderne in July 2003 during a girls trip to NYC. The hotel looked interesting on the websites we searched & the price was $115 a night so we booked 3 nights. The location was excellent & the staff were very pleasant but upon opening the door to our room we were taken back. The room was clean but extremely small, much like a college dorm room with a large futon like bed & very dark, you couldn't tell if it was day or night when you woke up in the morning & forget about trying to look out the one small window in the room, it faced a brick wall. The best part of the hotel was the 24/7 coffee lounge with huge windows looking out on to the street below. The coffee lounge was a great place to unwind after a busy day & plan for the next day. Looking back I wouldn't change our hotel choice as it has become a funny memory of a fun trip to NYC but trust me, if you must stay at the Moderne do not pay more then $100 a night, there are plenty of other NYC hotels that are a better value. I would not stay at the Moderne again nor would I recommend it due to the room size vs. the price. If you want a decent priced hotel in a great location I would recommend the Quality Hotel Times Square or Milford Plaza.

Shoddy Customer Service at The Moderne

from A TripAdvisor Member
I took my two young nieces here as part of an elaborate Christmas present that included dinner in a nice restaurant and a Broadway show with a stay at the Hotel Moderne which had come highly recommended to me. Well the hotel had NO Heat and NO Hot Water during our stay and it was in January during that ferocious cold spell we experienced. Well I had to fight to even get my money refunded. It required me to make numerous phone calls and speaking to various individuals who were each more rude than the previous person. I even had one person tell me I was lucky to even get my money back and that the hotel was under no obligation to do so. Although the hotel was nice looking and comfortable I would never recommend it to anyone due the shoddy treatment I received by the staff and management. They made me feel like it was a privilege to have stayed in an otherwise nice, boutique hotel in NYC without heat or hot water in sub zero temperatures. It left a very poor taste in my mouth.

Yuck!

from A TripAdvisor Member
We stayed at the Moderne for three days - what a depressing place! The room was tiny, dark, and the view from our window was the neighboring brick wall. The bathroom was cramped as well, and we got the typical New York water temperatures - fine one minute, scalding hot the next.
Don't buy chocolate if you are staying there - we did, and that's how we found out the place had mice. They came out to eat it while we slept. Eew!

Brilliant location

from A TripAdvisor Member
This was a great little hotel, tiny by NYC standards. The value for money was great. You could not ask to be better located for the price.
The room was very clean and a big comfy bed, as for rats????!!. It was dark and a little noisy from the air con machine outside the window but you just dont go to new york to sit in a hotel room. Matts grill around the corner is also fab.

Nice but a few drawbacks

from A TripAdvisor Member
On arrival we totally missed the hotel in the cab since it had no lights on it whatsover, the neon lights in the brochure picture were turned off and we didn't see them turned on throughout our stay. The rooms were o.k and were cleaned well every day but I found the reception staff ( well only one bloke in particular ) quite unlikeable.
The worst thing though about our stay was that we found our door unlocked in the middle of the night, you need an electronic key to open it so the bottom line is that someone from the hotel unlocked it, its a sinple as that. Luckily the latch was on so we still felt safe but I trouble sleeping from then on. All I can say is that the location was excellent and the rooms are quite cheap. Overall it didn't spoil my holiday one bit because New York was so amazing.

I will stay here again!!!

from A TripAdvisor Member
I have to say I loved this little hotel! The staff was very friendly and accommodating, the room was clean and quiet, the bathroom nice and spotless.

I stayed here in December...the heater didn't work...the staff corrected the problem promptly and gave me a portable heater. I requested extra towels and soap...again, my request was granted promptly and with a smile.

The location is great and it's off the beaten path. I like this little hotel so much, that I booked it again for March 2004!

Top Local Tips for New York City

Two fun things... (1) The recently re-opened "Top Of The Rock" is great. This art-deco, outdoor observation deck is on the 70th floor of the GE building in Rockefeller Center. The elevator ride up is amazing. The view is unobstructed in every direction - wonderful vistas of the Empire State Building and Downtown...all behind very thick but almost invisible Lucite panels that cut the wind. What an experience at night too. (2) The "Back-Stage" tour of Radio City Music Hall is fascinating. You go up on the stage, tour the off-limits parts of the building (including the original manager's 1930's private apartment) and even meet one of the Rockettes at the end.

statue of liberty book in advance!! there are always long, long lines. We travelled to South Ferry by subway and turned right around again. The empire state building is also a no-no unless you want to spend all day first queuing outside and then queuing for 2-3 hours inside.

Staten Island Ferry If you aren't bothered about the (admittedly good) commentary on the harbour cruises, take the return trip on the Staten Island Ferry instead - it's free! Half an hour each way. You have to get off on Staten Island and get back on again, but that's easily done.

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  • Address: 243 W 55th St - New York City - New York - 10019 - United States
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9.0/10

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