Hotel Wolcott

, New York City, United States
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Hotel Wolcott

, New York City
3 star

Rooms: 280

4 West 31st Street - New York City - New York - 10001 - United States Hotel Website | | 2122682900
727 Traveller

Reviews - Hotel Wolcott

9/10
Old Manhattan
Submitted by: B. Fafufnik in 05/10/08
  • Age Group: 60 +
  • From: Spain
  • Traveller type: Retired
It is so like a European hotel, and it has so many lovely things in its lobby. The price is good, and the hotel is central, and I was so pleased.
2/10
Get What You Pay For
Submitted by: Richard in 08/05/08
  • Age Group: 51 - 60
  • From: South Africa
  • Traveller type: Mature Couple
After arriving in New York we stayed in a wonderful hotel in Brooklyn, then cruised on the Queen Mary2. We were very dis-appointed with the hotel on the whole. The room was clean and ok if you are younger but not for us, the pictures on the web site are deceiving which was a pity so you get what you pay for.
10/10
Awesome
Submitted by: Ad in 02/07/07
  • Age Group: 26 - 30
  • From: United States
  • Traveller type: Weekend Breaker
Great Hotel with awesome service. Stay here if you want to feel ver safe. This hotel has nice and very clean rooms with a super pool
2/10
Big Apple Disappointment
Submitted by: Pamela Wickard in 30/12/06
  • Age Group: 31 - 40
  • From: United States
  • Traveller type: Family Traveller
We just returned from our annual family pre-holiday trip to NYC. We make the trip from DC to see the beautifully dressed window on 5th Ave, skate in Central Park, take in a Broadway show and just enjoy the holiday sparkle of the Big Apple. We know that the city is both crowded and expensive, we really always expect both. However, what we didn't expect is that our hotel room would be so HOT in the middle of December that we would sleep all night with the windows open and the AC running. We mentioned the heat to the front desk and they sent up someone on three different occasions (they tried) only to make matters worst... because that is when the clanging started. Now the AC did drowned out some of the clanging on the second night, but needless to say, we spent two very uncomfortable nights in a very mediocre hotel. The lobby is pretty and the water pressure in the shower was good. But the staff wasn't very helpful or friendly. I had only read good reviews of this hotel, but was sadden by our experience. We will not go back!
9/10
Fantastic!
Submitted by: David in 30/12/06
  • Age Group: 41 - 50
  • From: United States
  • Traveller type: Family Traveller
This was not our first visit to NY, so we pretty much knew where to go. The Walcott was an excellent experience, and not because of it's low rate. The hotel was newly renovated. The front desk personnel were courteous and available. Our room was clean, and house keeping was excellent. There was also a free breakfast of muffins and coffee, unheard of in other hotels. The location was excellent, right on 5th avenue. Only about fifty yards to either side of the entrance were several Indian,Japanese, Pakistani restaurants with really delicious food at very cheap prices. All in all, I will definitely stay here again!
9/10
Great hotel, great location, and great price ... what more can you ask for??
Submitted by: Hew in 11/01/06
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Young Couple
We stayed in room 2211 at the Wolcott Hotel between 14 -21 Dec 2005. We arrived late at night and received a warm welcome from the receptionist who was very helpful in directing us to some fabulous local restaurants during our stay. The room was warm, well appointed and clean. We had a walk in style wardrobe with a safe, extra pillows, a large TV (not that you watch much TV in a fab city like NY) and the shower was powerful with loads of hot water which is exactly what you need when its -2 outside !!! Each day the bed linen was changed as were the bath towels.

The complementary breakfast in the lobby each morning from 06:30 was a real bonus; coming from the UK the time difference really throws you out, you end up waking up really early so it was lovely to have something available in the hotel at that time in the morning. They serve gorgeous fresh muffins (loads of different varieties) and good coffee – my husband and I would take it in turns to run down stairs with the tray and take breakfast back to the room each morning.

The hotel is three minutes walk form the empire state building, right on 5th Ave and has lots of great restaurants, delis and bars near by.

The only down sides (if you really want to be picky) are that the lifts was very slow - but then you only use them a couple of times a day … the hand basin in the bathroom was hysterically small but then again what else do you do in a basin apart from clean your teeth ?? And the corridors are a little bare and dark but then you don't go to New York to study the hotel corridors?? Don't let these things put you off as all in all this is a great hotel in a great location for a reasonable price (which in NY is a real find).
5/10
Good location but tatty inside
Submitted by: David in 27/06/05
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Cheap Getaway Holiday Maker
This was our first trip to New York and we stayed for one week on the Wolcott Hotel. The staff were professional but not overly friendly. We were dissapointed with the room. Although not dirty, everything seemed old and worn, a big contrast to hotels we have stayed at in other countries (even cheap ones). The hotel is superbly situated, most major attractions are close by with good transport links to attractions further away. Altogether, the hotel was average for the price, no restaurant but plenty to eat everywere. A good place if you don't plan to stay there all the time.
7/10
Convenient but a bit seedy
Submitted by: Cody Poulton in 27/06/05
  • Age Group: 41 - 50
  • From: Canada
  • Traveller type: Business Traveller
Manhattan hotels are expensive, and for the price anywhere else, this would have been a rip-off, but the Hotel Walcott was all right, I suppose. It's obviously seen better days. The foyer was tres beaux arts with its gilded columns and plaster moulding, but the hotel room was poky and hadn't seen any decorating or renovation for some 20 years. The front staff were a bit surly as well. The best thing about the Wolcott was its location: in the shadow of the Empire State Building, a 15 minute walk from Penn Station, and another 20 minutes or so to Times Square.
7/10
Quiet but don't expect a view
Submitted by: Christine Fox in 23/05/05
  • Age Group:
  • From: United Kingdom
  • Traveller type: Mature Couple
People in the hotel were helpful. Room was clean with a walk in wardrobe. We did have to keep curtains closed as the view from window was of the other rooms thus it was dark in the room. Free coffee with muffins were offered every morning (very nice) Hotel close to ameneties. Only a block way from the empire state building. A hotel for people on a budget, I would go again.
8/10
Central Comfort
Submitted by: KatrineFrovin Joergensen in 04/05/05
  • Age Group: 31 - 40
  • From: Denmark
  • Traveller type: Young Couple
The location of Hotel Wolcott is perfect for discovering the variety of things N.Y. has to offer the traveler. I stayed there twice and it provides good value in an expensive city. We were pleased with the standard of the rooms and the little tourist information in the lobby. As we are not accustomed to eating cake for breakfast it would be nice with some plane rolls or something to go with the coffee, but anyway - I recommend this hotel to everyone I know who is going to New York. I been there twice with teen years in between and I find the comfort of the hotel reliable and living up to my expectations. And that's good value when you invest quite a lot of money to go across the Atlantic on a dream trip. You want to know that the hotel is clean, comfortable and a nice base for your adventures. I'd love to go back to N.Y. and the hotel Wolcott!

Historical Traveller Reviews of Hotel Wolcott

Pleasantly Surprised

from A TripAdvisor Member
After reading the other reviews I booked at the Hotel Wolcott with some trepidation. I was pleasantly surprised.

This is a typical tourist class hotel. The room was clean, if a bit weird in the layout, and reasonably attractive (the lobby is spectacular in a pre-depression, over-the-top kind of way). The beds and pillows were comfortable. The staff pleasant and helpful. In spite of other reviews, we had no problems with the water pressure during our 4 night stay.

The location is very convenient for all subways and made getting around a snap. Yes, the elevators are small and slow, but that isn't high on my priority list. I do agree that if you are sensitive to cigarette smoke, you might want to pass on this one. Smoking is permitted in rooms and hallways on most floors.

In my experience, you'll have to pay a lot more to get much better than this in Manhattan.

What that smell??

from A TripAdvisor Member
Arrived in NY for the first time 6/2/04 for four nights and was looking forward to a great stay. I can say that NY was fantastic , but it's a same i can't say the same about the hotel Wolcott. Our room was on floor 8 and as soon as you managed to cram into the tiny lift and slowly make your way up (half an hour later), the doors open on to the most horrendous smell, so bad that it made you heave. Our room was so small and dingy, no natural light and the water pressure in the shower swung from freezing cold to scorching hot, the heating systems (i think) kept you awake half of the time and the heat in the room was unbearable, to say that we sleep with the window open and no radiators on!!! TThe hotel did provide clean bed linen and the towels were alway changed, which was a bonus. When the Tv didn't work we contact the reception desk to be greeted with very unpleasant staff, maybe the Wolcott could be given some training on customer service skills, this wouldn't go a miss.

All in all the Wolcott is a very cheap and cheerful hotel and as long as you ensure you are absolutely knackered and all you want is sleep then you could just about cope with this hotel. PS take a peg for your noise just incase your on floor eight!!!

Great location, fare deal

from A TripAdvisor Member
My wife and me spent a few nights in the hotel (1/15/2004 - 1/20/2004) Pro's: Great location, quite, coffee, tea and muffines, clean warm room, good bad and new bathroom. Con's: Slow elevator, front desk stuff, toilet water runs slowwww after you flush it and yes, you have to be paitient with the water in the bath. Bottom line: it's a good bargain. P.S. - DON'T miss the Minado res. on 32nd!!!

Great Location for the Price

from anto909
Hotel is well priced and offers a great location for manhattan. Rooms need a bit of updating but found the facilities to be reasonably good.
Nice complimentary coffee and muffins in the morning. Lifts are very poor and the staff were reasonably friendly and helpful.

New York Vacation

from A TripAdvisor Member
The Hotel Wolcott was very pleasant, the room was reasonable and very clean. We enjoyed our stay there and will go back.

Great bargain, no complaints

from Juules
I really don´t know what the fuss is all about! We stayed in the Wolcott from 29. 12. to the 03. 01., over New Yers Eve and had a room in the 12th floor. I´m a nonsmoker and can´t stand old smoke at all, but our room was perfectly alright, clean and not too small. I can imagine that rooms to the other side facing the building site must be very loud, but ours was absolutely fine. We were also facing a little problem with the water, but hey, its not the Waldorf Astoria, and with a little patience and turning the knobs carefully, we were able to get a pleasant temperature. We were missing some water twice, but only after a few minutes it was back. And at the end of the day we were on holiday and not on the run, so it was no prob at all to wait that little extra time! Overall I can say the hotel is great value for money, we were never waiting more than a few minutes for the lift, the staff at the front desk was helpful and our room always clean. It´s always different what people expect but hey, relax, it´s New York, buildings can be a bit older, and if you want a predictable hotel book the Holiday Inn witch is just round the corner!

Never Again....

from A TripAdvisor Member
New York was wonderful, the Wolcott was not. A nap for the weary traveler. Forget it. Construction next door obviously goes on late into the evening and seven days a week. Watch TV. The cable was out.The rooms were either stifling hot or freezing cold. We had to leave our windows open to tolerate the heat which meant the construction noise was more prominent. Shower? We initially thought our showerhead hot or cold temp was reversed until realizing irregardless of the temp you set at any moment you could be blasted with ice cold or extremely hot water. Nor did the tub drain while you showered. The halls and our accomodations reeked with smoke. Upon asking for a non-smoking room I was told one would be available the next day. If it was I was never notified. I asked for rate reduction. Only the manager, who would not be in until Monday could approve. I asked they contact me. Did they?
NO! After two unsuccessful attempts to call out I asked the front desk personnel for assistance. They told me to find a pay phone and the hotel charges for attempts to callout would be removed from my bill. At checkout I was confronted with these charges and a different staff member was just as rude as the others. And the note that not changing the sheets daily saved the enviroment. Who are they kidding! The Wolcott only cares about their pocketbook.

In a word: ghastly!

from A TripAdvisor Member
Where does one begin with the litany of horrors that is the Hotel Wolcott? My partner and I just spent a week there (December 9-16, 2003) and, from the moment we arrived and faced the perpetually grumpy frontdesk staff, we feared we'd made an awful mistake. Things just got rapidly worse: our first room, which was billed as a suite @ $150 p.n., was dank and musty and, being on the rear of the 2nd floor, its sole external window faced a bank of airconditioner units that allowed no natural light into the room. After complaining and asking to be moved, we were placed "on a waiting list" and were eventually shifted the next day to a suite on the 12th floor. This one had more light but was nauseatingly thick with the smell of stale cigarette smoke. When we complained about this, we were informed that the hotel only had non-smoking rooms on the bottom two floors so we effectively had a choice of either sleeping in the darkened cave we were first offered or the ashtray on the 12th floor. We bought some room deodorant and opted for the latter. Mind you, the nightmare wasn't over by a long shot: we soon discovered that the upper floors have a chronic problem with water pressure. When showering, the water would fluctuate without warning from freezing cold to scalding hot and, on several occasions, we were left without water entirely for periods of several minutes. Add to this a mouldy shower-curtain (which was not surprising as the bathrooms have no form of ventilation); a heating system with only two settings: blazingly hot or off; a hotel elevator that takes forever and that was too small to accommodate all our luggage in a single trip...and well, you get the picture. We have travelled to NYC several times and have stayed in hotels of varying quality but this one was without a doubt the worst of our experience. Indeed, we've stayed in better hotels while travelling in so-called "third world" locations. There are plenty of other budget hotels in NY such as the Milford Plaza that provide much better value for money, so give the Wolcott a wide berth...

Nasty...

from indigospooky
Cheap, yes, but in hindsight I'd rather saved up and paid a bit extra, as I believe for only a little more money we could have got a much better hotel. The location was great, but the rooms were so nasty; small, airless, dingy, just so unpleasant. And yes, I know when you go to NYC you're there for the city and just need a place to sleep, but still, it was frankly depressing to come back to this place every night. Added to that unfriendly staff and the slowest lift in the world and all in all not a good place. Avoid at all costs and look elsewhere.

you get a little more than you pay for

from iheartnyc
was worried it would be a dud because of the price but was pleasantly surprised. Most of the front desk staff was super friendly, but some were rather surly. Did not like having to "check in" with the front desk each time we came in from being out and answer a "skill-testing" question ie.e what's your check out date, how many in your room(we were three), what's your room number. That felt rather rude. However, the jr. suite we stayed in was a nice size, had 2 TVs, plenty of towels.
The bathroom was okay, a little dingy - could really use another light fixture. There was no view from the two windows except looking into other people's rooms, if you enjoy that sort of thing not us). Worst part of the room was how noisy the radiator was. unbelievable! it was like STOMP, Riverdance and Huck Finn all doin' their thing at the same time. But for the price....

Top Local Tips for New York City

Empire State Building rip-off Don't bother paying the extra to go right to the very top. The glass is tinted so no good for photogaphs and the view is no better. All you can say is that you've been there. If that's important to you go for it but we were very disappointed.

Discount vouchers If shopping at Bloomingdales or Macys make sure you go to the visitors desk first and collect your 11% discout voucher to bu used in the store

The Airport You can get a stretch limo for less than a $100 dollars going back to the airport to really put a flash end to a great trip.

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Other names for Hotel Wolcott

  • wolcott hotel new york city
  • wolcott hotel new york
  • wolcott hotel
  • hotel wolcott
  • Address: 4 West 31st Street - New York City - New York - 10001 - United States
Travel Library Traveller Rating?
7.0/10

See All 727 reviews

"Old Manhattan" - B. Fafufnik

"Get What You Pay For" - Richard

"Awesome" - Ad

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