Holiday Inn Downtown Manhattan Hotel

, New York City, United States
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Holiday Inn Downtown Manhattan Hotel

, New York City
3 star

Rooms: 227

138 Lafayette Street - New York City - New York - 10013 - United States Hotel Website | | 212 966 8898
454 Traveller

Reviews - Holiday Inn Downtown Manhattan Hotel

Location, Location, Location
Submitted by: Sparkle in 14/08/06
  • Age Group: 51 - 60
  • From: United States
  • Traveller type: Adventurer
This hotel is located in Chinatown, not Soho, not Little Italy. It is one short block from Canel St., which is one of the busiest streets in Manhattan. My daughter and I found this hotel comfortable, reasonable,(by NY standards), and the staff treated us with kindness, and respect. I paid 197.00 for a handicapped room with two double beds plus 44.00 a day (weekends, the price goes up during the week)to park a toyota, camry. That does not include tax, and tips. The rooms are not big. Again, by NY standards they are fine. Just what we needed. The chinese restaurant next door is so good. We wanted to stay in this area so we could shop in Chinatown. And shop we did. Eight purses, and two wallets for less than 200.00. Stick with the shops. Don't buy off the street.Time square is over 40 blocks away. Cabs, buses, and subways take you anywhere in NY. Friendly people abound. Take cash. No cards in Chinatown. The Concierge at the hotel will fix you up with "open top, hop on and hop off" service. This service cost 50.00 each. We got up town, down town, and the night time tour included. I found the prices much more expensive online. She also told us how to get less expensive theatre tickets. I did not feel the subway nor did I hear street noise, and God help me there is street noise in NY. The reservations I booked with that property myself. The number was online. All we used the room for was to sleep, and shower which were both excellent. If you are concerned about the price of this hotel, check out the prices for the Waldorf Astoria. I can not enfasize enough.......Book your room yourself.
Friendly atmosphere & great value
Submitted by: Fiona O'Farrell in 29/06/05
  • Age Group: 26 - 30
  • From: Ireland
  • Traveller type: Budget Traveller
The staff were extremely helpful and friendly without being intrusive. The hotel was spotless. I shared a twin room which had one of the most comfortable beds I've slept in. The only slightly unimpressive thing was the breakfast but I found that about everywhere I ate breakfast in New York. I would recommend it for convenience and value for money.
2 out of 2 readers found this review helpful

Historical Traveller Reviews of Holiday Inn Downtown Manhattan Hotel

Great Location

from Bobbie43
The Holiday Inn is right in the heart of Chinatown and within walking distance of great restaurants and shopping. You do not have to travel to China to shop for Chinese souvenirs. The location is also two blocks from Little Italy. We ate at Angelos on Mulberry Street. The food was outstanding, although a little pricey. We visited many art galleries in Soho, all within 10 blocks of the hotel.

The staff at the Holiday Inn were friendly and helpful. The only thing lacking is the size of the bathrooms [miniscule]. We had a "suite" which consisted of a large open room with a very comfortable sofa, a table and 4 chairs, and extra chairs for entertaining. Room Service was very quick in their delivery [within 20 minutes].

We had trouble getting a cab in front of the hotel. We walked a block to Canal, and found cabs easily. The Canal Street station of the subway is on the corner of Canal and Lafayette, one block from the hotel.

If this is the kind of weekend that you enjoy, I would recommend the Holiday Inn.

bad attitudes AND service

from A TripAdvisor Member
This was NOT my first trip to NYC, being from CT originally. This experience was dreadful. Our $65 hired car from the airport (sent from the hotel) was a no-show, then we were refused laundry service at 9:30am on a Monday morning (which was needed at 8pm for a Broadway show), with no eager efforts to help us, and AWFUL attitude and resentment from the assistant manager. I don't care how reasonably priced this hotel was, I would of gladly paid more money to be treated with a little respect and dignity and believed that for even a second the staff actually wanted to provide customer service and make their guest happy. The management and front desk were simply rude and inefficient. The rooms were clean and simple, but they were the only positive aspects. If you just need a place to lay your head and are not in need of ANY will suit you fine...just don't spill anything on your shirt or expect a car....or for the management to smile,be kind, or care in the least bit if you should need them to provide you with a service.

Still recommending it to friends

from A TripAdvisor Member
For a weekend trip to NYC, this turned out to be a great hotel, especially for the price. Two friends and I booked a room with 2 beds for a weekend visit, and had a great experience. When we checked in, the desk clerk offered to upgrade us to a junior suite for the same price as a normal room with two beds. We ended up with a spacious suite with a king bed and a full size pull out sofa, which worked perfectly. The room was very clean and the staff was very helpful and friendly. The hotel is steps from Little Italy, Chinatown, and Soho, so there is plenty to do, and we did not feel unsafe at all. We did not eat at the hotel- there are so many restaurants in the area, it just didn't seem to make sense.

I would not recommend this hotel for anyone who wants opulence and indulgence, or who isn't used to urban hustle and bustle. I would recommend it for anyone who wants a standard hotel that happens to be in a great location, has friendly employees and clean, well-appointed rooms.

great summer deal,great downtown location,great hotel!

from A TripAdvisor Member
whoever is complaining about this holiday inn must be on there first visit to new york.first of all you can't beat the price to stay in that area of the city.the hotel is super clean, great staff, and the food in their restaurant is very good.if you are looking to walk out the front door and be surrounded by trendy boutiques and cafes this place is not for are one block from canal st. for fun bargain shopping,a couple blocks from little italy, a short walk to the village, and only 12 blocks to ground zero.the hotel is really in china town,even though they call it soho,but that was o.k. with me. there is a great starbucks about a block away on canal st.and the area is very safe at night......

Immaculate hotel, friendly service

from A TripAdvisor Member
Our experiece at the Holiday Inn Soho was nothing but positive! Upon checking in we found they did not have a non-smoking room for us of the type we requested so the friendly desk agent gave us an upgraded room at no extra charge. The room was extra clean with comfortable beds. The room service was speedy and the food excellent. We did not eat in the restaurant. The neighborhood is true New York with everything from Starbucks to discounted jewelry and hand bags to subway stops just steps away. We were able to walk to the Wall St./Ground Zero part of Manhattan in about 15 minutes. A pleasant walk in good weather; an inexensive cab ride in bad. Everything else is accesible by subway. We will stay there again if we get the chance.

Great Location! Great Service

from Csustudent
This place is awesome! The staff was very friendly and helpful. Ive stayed in new york four times this year and for the price, this has been the best. Ok, so its closer to china town, but its only a two block walk to soho. Also, Its Very close to little Italy. Three very touristy areas within a three minute walk. Cant beat that! I am planning another stay at this hotel very soon....

Friendly Staff--Comfortable Room

from A TripAdvisor Member
I was worried when I read the prior reviews, but I loved the Hotel. It was small, but clean and well decorated. The best part was the staff was so helpful. This was our first trip to New York and was concerned about finding our way around. They help us with directions, the subway, and even keeping our lugguge an extra day while we played.

Decent hotel in Chinatown/Soho -- no complaints.

from moonflower68
My husband and I just returned from a business trip in NYC. Stayed at the Holiday Inn Downtown/Soho 3 nights, which we found to be quite acceptable for NYC (where most hotel rooms, regardless of price, are small) and better than a typical Holiday Inn. No complaints, though I would agree with another reviewer that this hotel would more accurately be called the Holiday Inn Chinatown. It's located on the border of Chinatown and Soho, so is surrounded by the restaurants and lively street markets of Chinatown while also being just a few blocks from the charming outdoor cafes of Little Italy and eclectic arts/dining scene of Soho. The Canal St. subway station is just steps away.

Travelers who enjoy (or at least don't mind) Chinatown -- or who generally enjoy the artsy/ethnic neighborhoods of Lower Manhattan (which is "Downtown," in NYC parlance) -- this is a decent, affordable, and interesting lodging option in NYC.

We had a king room. Small and a tight fit for 2 people, but this is standard in NYC, even at higher-end hotels like the Hilton (where we have also stayed). The room and bathroom were clean and well-kept. The bathroom was nicely renovated -- good counter space and unusually good plumbing.

We did not try the hotel restaurant or bar. The hotel is surrounded by an abundance of multi-ethnic dining options. Even though we love Chinese food, we ended up eating most of our meals in various casual French restaurants/bistros close by. Endless choices for food lovers in this neighborhood.

We found the hotel staff to be helpful. They arranged for a town car to take us to LaGuardia Airport for a flat rate of $30 (a great deal for a town car -- comparable to a cab fare in good traffic).

The hotel's fitness center is the New York Health Club 2 blocks away.

We had no complaints and would stay at this hotel again if we're looking for lodging in this part of Manhattan.

t believe the Description

from A TripAdvisor Member
The literature, the web site, the photographs lead you to believe that this hotel is on the edge of a hip, desirable, art deco area - it is not. Its location is seedy, the walk from Canal street subway is past pretty dodgy stores and characters - the internal prices for breakfast and drinks high, and not good value for the $189 deal.
Counter Staff very helpful.

No complaints!

from A TripAdvisor Member
Just returned from a shopping weekend with friends and we stayed at the Holiday Inn Downtown for 3 nights. Our rooms were on the 10th floor and were clean and a good size, my only grumble would be the noisy fan/heater unit on the window. The hotel is excellently located on the edge of Chinatown with busy Canal Street and the subway around the corner. Soho is also a few blocks away. The hotel itself was clean and the staff were very friendly. We ordered room service breakfast more than once - the eggs were delicious! If you want to stay downtown in the heart of things I can recommend this hotel.

Top Local Tips for New York City

Attitude A lot has been said about attitude from New Yorkers and over the last few years I've always defended them and disputed this urban myth. Now however its les of a myth and can be seen everywhere. Not neecessarily in your face but just watch out - particalarly in the service sector.

River Cafe One of the absolute top dining experiences in NYC and probably beyond. I've eaten in some of the top restaurants around the world and the food here was excellent. Service is first class, very efficient, attentive yet not too snobby as is often the case with places of this ilk. Try the tasting menu, wonderfully presented and makes the meal into an experience. Wine list good but not huge and some very reasonably priced wines as well as those at the higher end. So much for the food and service. What really sets this place apart is the setting which looks from Brooklyn back across to Manhattan island. Absolutely stunning ! And pretty much every single seat has a view of the city. If you splash out on one meal in NYC this should be top of your list for an unforgettable experience and exquisite food.

Don't miss it, I almost did I absolutely stumbled across Lomabardi's pizzaria at 32 Spring Street in "Little Italy". Great service and a pizza that will satisfy your search for the "BEST PIZZA".


Other names for Holiday Inn Downtown Manhattan Hotel

  • new york city holiday inn
  • holiday inn soho
  • holiday inn new york city
  • Address: 138 Lafayette Street - New York City - New York - 10013 - United States
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