Helmsley Middletowne Hotel

, New York City, United States
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Helmsley Middletowne Hotel

, New York City
3 star

Rooms: 192

148 East 48th Street - New York City - New York - 10017 - United States Hotel Website | | 212 755 3000
328 Traveller

Reviews - Helmsley Middletowne Hotel

6/10
Average
Submitted by: Francoise Mouren in 27/06/05
  • Age Group: 51 - 60
  • From: Canada
  • Traveller type: Mature Couple
The airconditioning wasn't working when we got there. It was, however quickly fixed. The room looked old and needed renovating. Personnel were friendly.
3/10
D for dark, dingy, dirty and depressing!
Submitted by: Geoffrey Post in 20/05/05
  • Age Group: 41 - 50
  • From: United States
  • Traveller type: Family Traveller
Refused to stay when I saw the room. Dark, dirty, dingy, depressing and downright dumpy. Spend a few dollars more and stay elsewhere. Life is too short to spend a vacation night in this dismal dump.
10/10
Luxurious & Quiet
Submitted by: Daniel Degroot in 20/05/05
  • Age Group: 51 - 60
  • From: United States
  • Traveller type: Business Traveller
Always treated with professionalism and always given top notch treatment by the staff. Would definitely stay at the Middletown hotel again.

Historical Traveller Reviews of Helmsley Middletowne Hotel

Not the most stylish hotel but clean and friendly

from Elaronndy
If you want a clean, friendly place to sleep, shower and chill out in central Manhattan then this fits the bill perfectly. It looked a bit tired in places and the bathrooms didn't exactly inspire a candlelight and wine moment but hey, for 500 bucks a night for 5 adults in a three room suite we weren't expecting The Ritz! It had lots of space, the beds were clean, the staff were extremely friendly, the parking was convenient and the breakfast - coffee, yoghurt, muffins, juice and Danish which we took back to our rooms - was enough to kick start the day (only complaint would be that it was over too early - 9am and the food was cleared away). For a budget get-away weekend it was just fine - if you want more then you simply have to pay more.

Did what we needed it to do!

from CamTraviss
We found the hotel to be pretty good! It's old for sure, but it was clean and VERY quiet. The room was an OK size (we had a petite room) and the shower had great water pressure and the TV had a lot of channels. We needed a place to sleep and the hotel was fine for that. The staff were courteous and helpful, and the location was great!
Tip: eat breakfast across the street at Red Stone Pizzeria- they're open early in the morning for breakfast and their prices are absurdly cheap for New York. Great food as well- much better than Raffles, which is next to the hotel as well.
We were never up early enough to try the hotel's breakfast! The elevators in the hotel were always fine for us, but we avoided peak periods.
We'd stay there again.

Tired Hotel, but worth the effort and Location

from A TripAdvisor Member
Some people who write reviews about this place are either just picky or unlucky.
We had an excellent stay, brillant location to get out and about in NY city.
The room was vast compared to some other hotel rooms in NY for more money.
Yes the place could do with a lick of paint and an overall referbishment, but its an Hotel not a guest house or somewhere that holds conferences or has mutli-facilties on site.
Its somewhere to sleep, get washed and changed and go experience NY.
The elevators always worked and the busy period (free breakfast in the lobby) was the only time you had to wait longer than about 1 minute.
I'd stay again no problem because its a good Hotel and damned well situated.

Cleanliness Standards Awful!

from A TripAdvisor Member
The upside is the Helmsley Middletown is in a good, central location close to most attractions. It is easy to walk to most areas of the city ( Fifth ave, time square, empire state )

The downside is the rooms were just plain dirty. The bathtub had a used washcloth in it when we arrived and the bathroom had not been cleaned from the previous guests. The walls were dirty as well. Someone take a washrag to them please!

Even though we paid extra for additional people, we had to call down for more towels everyday, and they didnt even give use washcloths for everyone when we did.

This hotel is not focused on service, except for the doorman and bell cap who were wonderful.

I would rather stay in a Holiday Inn or something for the price.

The only good thing about this dump is the location!

from A TripAdvisor Member
I decided on this place as a place to stay while visiting my old hometown. I love new york, and this place represents all that is wrong with NYC. It is old, dingy, cramped, and vastly overpirced. I have stayed at motel 6's with much better features. The elevators were broken. The buffet is in elevator vestibule (I guess it doesnt matter, you are gonna take the stairs anyway.) I paid $140 a night, this was waaaaay to much for what I got. I ussually am not much of a whiner, but this place brought out the worst in me. The bed was lumpy. I had a view of an air shaft, the chinese restaurant below vented fumes, so our place had the aroma of fried cat. The only thing that is cool is that the hotel is walking distance to almost anything in midtown. If you have the ability, stay somewehere else.

excellent location!

from A TripAdvisor Member
We stayed at this hotel in May 2004 for 5 nights. The room was quite small. It had 2 double beds, 2 nighttables, a chair with a desk, a TV, an armchair with an ottoman, and a little "kitchenette" which consisted of a counter, a sink and a little fridge. The fridge kept making horrible loud noises, so we had to unplug it during the night so that we could sleep. The bathroom wasn't too elegant either. We weren't really looking for a quality hotel, so I wasn't dissapointed with what this hotel had to offer. It met all my expectations from reading other reviews for this hotel.
The lobby is extremely small and if I remember correctly, there are only 2 elevators. It was not too busy when we were there, but I expect that during the high season there will be quite a wait for the elevators.
What we really liked about this hotel is that it's on a little side street, so it's not noisy at all. Depending on the location of your room, you could end up like us - seeing only the roofs of the nearby buildings (we were on the 8th floor). If you don't care about the view and just want to get a good night's sleep, then you have nothing to worry about. I should also mention that the pillows were hard as a rock.
The location of this hotel is excellent. Everything is in walking distance. We even walked all the way to the Metropolitan Opera, a comfortable 45-min distance. The subway is only a couple of blocks away. There's a little convenience store across the street, where you can buy food if you don't want to spend money at a fancy restaurant.
If you're looking for a good value hotel that's close to all attractions, don't hesitate to stay here.

Pleased everyone

from A TripAdvisor Member
There were four of us in the group, male and female, ages ranging from 15 to 60+. This was the first time three of us had been there and I was looking for an ideal visit for them.

The hotel's decor is not particularly modern but it is clean, comfortable, has plenty of closet space and the rooms are quite large. The staff are very pleasant and totally cooperative and helpful. As part of an expedia package the hotel was well priced.

The hotel was a major contributor to making our trip a very happy one.

Nice and great location

from A TripAdvisor Member
Having read many reviews about the hotel prior to our trip, my wife and I weren't sure what to expect. However, we were very pleased with what we found. Our room wasn't huge and the bed was small, but we were in a petite room. We didn't come to NYC to stay in a fancy hotel with all the bells and whistles. While the rooms are older, ours was clean and everything worked fine (A/C, TV. iron, hairdryer). The bellman was polite and made sure everything was working before he left the room. Wait for the elevators was minimal (maybe 2-4 minutes in the morning). The lobby was not as small as I anticipated and there was plenty of room for 10-15 other guests in the morning filling up on an assortment of pastries (fresh), yogurt, bagels, fruit, juice and good coffee.

The location couldn't be better. Not right in the middle of Manhattan and not on the busiest street. Yet, everything we wanted to do was within walking distance. There is a little market across the street open 24 hours and they have GREAT deli items there.

The entire staff was courteous and answered all of questions/concerns.

I highly recommend this hotel to anyone going to NYC to see the sites, not to sit in a hotel.

t stay at Helmsley Middletown!

from A TripAdvisor Member
*Air conditioner made odd sounds every few minutes, finally broke. Not fixed.
*Dirty carpet - especially around the edges
*Grit in the sheets-had them changed and it was still there.
*Continental Breakfast consisted of basket of bread, regular coffee and sometimes room temperature juice and yogurt. Served on a table by the elevator about 3 steps away. Very crowded and not replenished.
*Never received batteries for TV remote during our stay. "Batteries were locked up" when we called. The next day the Maid just placed the remote with the open battery compartment on top of tv without fixing.
*The restaurants listed for delivery were out of date, phone numbers not good.
*Closet sized lobby - no place to sit or meet people.
We were there 5 days. Problems were not addressed and no comment card available in the room or at the desk.

had a wonderful experience

from suzannesb
My mother and I stayed here from Jun 5-9 and everything was great! The staff was very friendly and did their best to make our stay special!!!! i wish they had a coffee pot in the room.

Top Local Tips for New York City

Try the box office, even on short notice for hot shows I was unable to get tickets in advance for popular shows at anything less than outrageous mark-up from ticket brokers. So I was very pleasantly surprised, in September 2006, when I was searching for the relocated TKTS booth in Times Square and stopped into the box office at the theatre showing Spamalot. I scored 3 tickets in the 3rd row orchestra for the next evening's (Friday's) performance at box office prices. It doesn't hurt to ask.

Subway travel in New York Metrocard 7 dollars per day for unlimited rides, children under 6 free

Cute cupcake place! We visited a great cupcake bakery on 2nd avenue between 51 and 52 street. The cupcakes were only 1.85 USD each and tasted great. Much better than overrated Magnolia bakery.

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Other names for Helmsley Middletowne Hotel

  • hotel helmsley middletowne
  • helmsley middletowne hotel
  • helmsley middletowne
  • helmsley middletown
  • helmsley hotel new york
  • helmsley hotel
  • Address: 148 East 48th Street - New York City - New York - 10017 - United States
Travel Library Traveller Rating?
7.0/10

See All 328 reviews

"Average" - Francoise Mouren

"D for dark, dingy, dirty and depressing!" - Geoffrey Post

"Luxurious & Quiet" - Daniel Degroot

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