Gramercy Park Hotel, New York City
Reviews - Gramercy Park Hotel
Read 201 additional reviews of Gramercy Park Hotel at TripAdvisor.
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Historical Traveller Reviews of Gramercy Park Hotel
Ian Shrager has better hotels. The vibe was kind of serious.from lmb13
HOWEVER, a couple of things that REALLY annoyed us & they should get rid of this ridiculous policy pronto, is having to show your keys to the “bouncer”, at night, before entering the hotel lobby! Both nights we went out to see friends & came back @ 12am the 1st night & 1am the next. The 1st night the Bouncer/Doorman was talking to a gaggle of people & he was blocking the entrance. When we went to move around him to go in, he slid over & blocked us & said ”Can I help you?” Hmmm.......yeah , you can move out of the way so we can go to bed. So we just said:”We’re trying to go in” & he said: “Oh, You’re staying here?”, when we nodded w/an surprised looked, he let us in right away but we thought that was too much really. He was nice enough but how stupid to make them do that. That’s never happened to either of us in all of our lives, when entering a hotel & we’ve stayed in over 40. We thought maybe it was a one off but the 2nd night it happened again & we had to show our keys this time to prove we were staying there!! It’s a freakin’ hotel not a club for cripes sakes. Even @ the “members only / hotel guests club” like Soho house, we never had to flash our card before entering or even when we got through the door! The other big thing that annoyed us was that stupid rule that even hotel guests have to make a reservation @ the Rose Bar. Just pretentious. We made a reservation to which we were an hour late for due to a dinner party we went to starting later than expected, the bar was practically empty & still, wouldn’t let us in. Crazy. Overall, we’re glad we saw it & tried it but won’t go back & doubt we’d recommend it. There are much better hotels in the city. Great area though.
The design intent of our rooms is to represent the feel of an artists loft. To this end our initial lighting levels are set to evoke a softer mood that helps to convey this feel. We most definately recognize that our guest do require various light levels and therefore all of our lights are operated by dimmer switches that give complete control to the guest to set their own level of lighting.
Our evening security door presence is to ensure guest privacy and security and is evident at most hotels in NYC in the evenings.
Please do contact me directly if I can answer your concerns in more detail and I do hope you will choose our hotel again when traveling to NYC.
Gracious Gramercy ...from bw27
Note that the restaurant isn't open yet - but there are loads of great places to eat nearby. The bar serves lunch.
Waste of moneyfrom mnewshan
Unfortunately the hotel was not what we expected. Unless you want to cross every palm with a tip beware of what the results might be. We arrived at had a pleasant check in...our room had been upgraded from a superior to a deluxe although the heat and air did not work. We reported it immediately and left for the boat show giving maintainance 4 hours to correct. I suppose since we did not tip Aiden to make the report nobody ever showed and as a result I had to complain at 7 oclock when we returned.
By the time somebody came and finally told us that the valve needed to be replaced we were a little harried as we were expecting friends by 8:30.
Finally they moved us to what they said was an upgrade although the room was the same but had a view of the park.
Try and get into the RoseBar even though empty ...forget it....stay out with the peons and drink at the small Jade bar....we did have fun and laughed as the so called beautiful people pranced past us to the Rose bar at midnight...
I did try to make a reservation online as suggested although they did not honor it without going through the concierge who of course wanted a reward as well.
Better off going to the Hudson or any of the other boutique hotels
Beware dated ecor and lack of customer sericefrom karav
I was appalled at Ian Shrager's out dated and hideous "design" . I mean, honestly - a turkish theme in 2006?? Sponge washed walls and velvet curtains? Most distressing was the decemated lobby bar, transformed into two hideous and uncomfortable spaces. The "jade bar" with it's 3 tiny and uncomfortable table crammed up against the bar was "generously" open to hotel guests. The exclusive "rose bar" was not. The "rose bar" was another shocking display of outdated decor - it's patronized by the uncoolest the boroughs has to offer -all in all, a conglomeration of everything bad about the 1980's. The fact that we, as high paying hotel quests in an otherwise empty hotel, were turned away from a sparsley occupied crowd on a wednesday night, was the final idignity.
The poor service (completely unhelpful "concierge") and outrageous prices for "extras", hidden $15 + daily internet service rates, unparalled room service and mini bar rates (think $350 for a bottle of jack Daniels) the most surprising think about the hotel remains the outdated and ridiculous decor.
i cannot imagine this hotel will ever last through 2007.
We appreciate that all responses to Trip Advisor are truly subjective and we also recognize that our hotel is a different kind of experience.
Our Rose Bar is a very popular outlet so much so that we had to implement a reservations system similar to that of a restaurant in order to manage our table inventory and ultimately guest satisfaction. I was sorry to learn of your disapointment.
Again thank-you for your comments and I do hope you will re-consider and choose our hotel on your next visit to New York.
wonderful boutique hotel in NYCfrom simmie17
schrager nonsensefrom avidtraveller31
Worth every penny by NYC standardsfrom A TripAdvisor Member
Overpriced and arrogant stafffrom NicoAmsterdam
The lobby is ok and the bar is nice, if they allowed you to get in. I’ll tried to get in the bar but the bouncer refused to let me in. Hotel guest or not made no differences. Friends of the doormen walked in and out but No Hotel guests.. In the morning I made my complains to the concierge but he was not under the impression. He reacted very arrogant and didn’t take the time to listen to my story. Avoid this overpriced Hotel with their arrogant staff (specially the bouncer and concierge). It is not worth your money, you can find much better in NY.
Amsterdam, december 4 2006
The Rose Bar is a very popular outlet and with only 82 seats it fills up very quickly. In order to make sure our guests are able to enjoy the bar we manage the tables like a restaurant. We have found this to be the only way to satiate demand and ensure the space is not over-run and the service and ambience spoiled.
Again, thank-you for your comments and I do hope you will stay with us again.
Trying to be too coolfrom C_Dabhia
An Experiencefrom hss601
Top Local Tips for New York City
Great Indian Food Tamarind is wonderful Indian Food and right around the corner from The Gramercy Park Hotel.
Botega del vino Best real Italian food we found in NY. Excellent service and perfect location.
Buy the Unlimited Metrocard Even if you are spending 4 days in NYC, its better to get the 7 day unlimited Metrocard, its worth the money if you are visiting different Manhattan areas. You can leave the unused remaining days as a tip for Housekeeping.
Other names for Gramercy Park Hotel
- hotel gramercy park
- gramercy park hotel
- Address: 2 Lexington Avenue - New York City - New York - 10010 - United States
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