Dream Hotel

, New York City, United States
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Dream Hotel

, New York City

Rooms: 220

210 W 55th Street - New York City - New York - 10019 - United States Hotel Website | | 646 756 2027
680 Traveller

Reviews - Dream Hotel

Great Hotel
Submitted by: Eynav in 05/10/05
  • Age Group: 31 - 40
  • From: Canada
  • Traveller type: Business Traveller
I am a business traveler. During the last years, I spent couple of hundreds nights in hotel. When I stayed in the DREAM, I met very nice staff members (very helpful, even late at night!). The location is very centric.
The hi-speed internet didn't work, but the maintenance guys fixed it in 5 min. they were quick to react and to fix it. In general, I enjoyed the ride and will take it again. feel free to join me. c you at the lobby.
Very nice
Submitted by: Dee in 26/04/05
  • Age Group: 51 - 60
  • From: United States
  • Traveller type: Business Traveller
Rooms are small and so are the elevators, but this is a nice hotel in a great location. Can be noisy if you are near the elevators! Great Italian place in the next block west for dinner. WIll go again!

Historical Traveller Reviews of Dream Hotel

A great place!

from A TripAdvisor Member
Much has been said about the work going on this hotel. Don't be scared about it. When we arrived, and november for a business trip stay, I was pleasently surprised how little we noticed about it.

Room was adequate size for our 2 nights stay, but who wants to stay in and enjoy the fantastic bed, superb plasma and dreamy blue lighting when your so close to the best NYC has got to offer?

Above all the friendly staff deserves a cheer, helpfull in everyway.
It will definetly be my preffered choice next time I am in New York.

Give it go, I am convinced that thing will get beter (although they are currently already nearing the point of perfection IMHO)

Dream ROCKS!

from A TripAdvisor Member
I loved this hotel! I was there during the soft opening so there were still kinks to be worked out but I found the staff extremely accomodating and friendly. The room was much more spacious than I had expected and the bed was the most comfortable I'd ever slept in! Don't get me wrong, the rooms are fairly small but at least 4 times the size of a Schraeger property and much nicer. I really loved the fact that instead of a bible, there is a book on the teachings of Buddha. A lot of little things made it just great. The best thing about the hotel is the location, without doubt but, if you're a drinker, go to the Dream Bar and have a Key Lime Martini. THEY ARE THE BEST!!!!!
I would stay here again and recommend it to most people.

Dream: Code name for only enough room to sleep

from A TripAdvisor Member
On the good side: The lobby was very nice and the lounge on the top floor was a good place to hang out with your friends.
On the bad side: The rooms are VERY small, I wasn't sure if I was in my room or in my closet. There was only one working elevator. The in room safe was not hooked up, the mini bar was not stocked, some of the outlets didn't work. The was no bathtub, just a small shower.

Overall I would say they did as much with the space as they could, but it just wasn't good enough.

The spirit of Fawlty lives on

from A TripAdvisor Member
Ha Ha. Laughably bad.
For such a terrific location, Hotel Nightmare is quite something.
First, the positives. When you complain - as you will - the staff do try their best to remedy the situation. For example, when we arrived at 10pm to check in (after an 8hr flight) and were told the "room was not ready to check in yet", the staff grudingly bought us a drink. When - on the following day - the maid forgot to service the room - the hotel bought us dinner. If we'd stayed another night, we probably could have the whole stay for free!

Onto the negatives, staff are poorly trained. Watch how they barge past you to squeeze into the (one working) lift; or casually slump in the main entrance occassionally mustering the energy to ask guests whether they are staying in the hotel (great security guys).
Some rooms are shockingly small. The 19s, for instance. If you unlucky enough to be allocated one - demand to move asap.
The hallways are a dumping ground for the room maids' trolleys; presumably because of a lack of storage although possibly to save time.
The lobby is OTT - although there is something surreal about an empty 25ft goldfish bowl juxtaposed to the grunts of lift engineers working furiously on some clapped out lifts.
There are abnomalies such as only one dressing gown in a double room, bell boys that forgot to take up your luggage even after being asked 3 times and 3 doors to get into the hotel and no one to help you at any.

If you must go check in with a sense of humour!

Still working out the kinks

from A TripAdvisor Member
We stayed at the Dream Hotel for 8 nights for business. The hotel is still working out the kinks but, if you are patient, you can enjoy the stay. Positives include: GREAT concierge--Marco is incredibly helpful with dinner reservations. He's one of the best concierges I've experienced in my travels. Stylish decor. Rooms were average size--about the expected size for a "boutique" hotel (larger than the Hudson and Maritime). Amenities including good bath products, robes and the big plasma screen. Cool bars. Cleaning service was very thorough. Convenient location (near subways). Negatives: Elevators that didn't work. Spotty, intermittent internet service. Unstocked mini bar (they should have told us this when we booked our room). Thin walls (don't get a room by the elevators). Lack of climate control in the room. Phones that didn't work in the rooms. Keep in mind that there are only two, very small, drawers which are not enough to accommodate a long stay.

Overall--glitches to be worked out, but the staff is trying to work with the many problems to insure a pleasant stay. I would not pay what we paid to stay there again until they are fully functional and you get what you pay for (or at least what is advertised on the website). However, I think that the hotel will be a nice addition to the NYC hotel scene once the kinks are worked out.

Frustration and some Fun

from A TripAdvisor Member
We were intrigued by the descriptions online, and expected a fresh,newly renovated hotel. However, the minute we arrived, we realized that the hotel was merely a partially reworked old hotel. There was extensive construction in the lobby, only one working elevator, and an overworked staff.

The room and bathroom were quite small, and the shelf above the sink was badly placed. There is no iPod in the room although the online descriptions promise one.

All of that being said, the plasma TV, Bose sound system and blue lighting were quite novel. The room keys were also quite original. The highlights of the room are definitely the Kashwere robes and comfortable bed.

Overall, it is still very much a work in progress - a fact that should be noted online and reflected in the price, which is too high for its current state.

Loved this hotel!

from A TripAdvisor Member
Stayed at Dream for 3 nights from 10th November, a birthday treat for my husband. I loved it. Yes the lobby was still having a 25ft fish tank installed (will be great to see when finished) but the work was all taking place behind a cordoned off area. Room was small but TV plasma screen enormous! Bed was small but decor in room was great, black and white, and I loved the blue light under the bed and under the desk. All furniture was good quality, Molton Brown toiletries, what a treat. Bathroom as clean, modern and great power shower. View was pants, and when asked to upgrade we were told they were full booked all nights. Bar was expensive ($14 for two bottles of beer) but the view was superb, looking right down broadway. From there we saw another bar called the Triple Inn (or could have been M) where there was a live soul band and a balcony to watch! Fantastic location for so many landmarks, had breakfast every morning in Applejacks Diner just across the street. Wish they had told us they had changed the hotel to Dream, we booked in April with Expedia under the name of Majestic, freaked our cabbie out a bit - but that is down to Expedia, not the hotel. Maybe, I am just easily pleased, but I loved it.

A bad dream

from A TripAdvisor Member
We had a three night reservation and my wife wanted to leave the minute we arrived. Problems included construction in the lobby when we arrived, only one working elevator, very small room, tiny bathroom, double bed when queen was reserved and apathetic front desk staff. The walls seemed to be paper thin as we heard televisions in each room as we walked by. Also, if you stay on a low floor, be prepared to hear all the noise from the streets. We stayed one night (only because we couldnt' find another room). Moved the next day to Affinia Dumont (which was very nice). The few positives are - nice moderately priced restaurant, good location, plasma tvs in the room (because there isn't room for anything else). Buyer beware...

Not quite a Dream on 55th Street

from A TripAdvisor Member
We arrived on Monday (8th Nov) afternoon and waited until after 3.30pm until a room was ready. Not ideal after a 7-plus hour transatlantic flight.

The room we were shown had a queen-size bed and was VERY small. Miniscule closet space and minimal floor space. As we were staying for 7 nights we complained immediately. To his credit the manager got back to us promptly and without hesitation upgraded us to king-size, better closet space and a gorgeous, enormous and comfortable bed. Floor-space far better too. Bathroom about the same size, small bath but with a powerful and hot shower.

The decor is very BLUE, electric blue lights on the landing, on a glass-topped desk in the room and under the bed! Maybe not to everyone's taste but the hotel is at least trying to distant itself from the efficient but samey mid-town hotels sprinkled around the area.

Main gripes:
Only two (slow) lifts are working though a third should be online at some point - we were on the third floor and often used the stairs - not so convenient for those higher up.

They are still working on the hotel, I found myself on the 1st floor and saw a number of workmen still kitting out the rooms. The sound of the workmen could often be heard early-ish most mornings. The hotel and the surrounding are can be very NOISY - the windows do not do a very good job of insulating against the sonic assault on the streets!

The lobby is still being worked on, a two-storey aquarium was still being installed when we left (15th Nov). The lobby itself is a cornucopia of styles that maybe doesn't quite work.

We had to request a BOSE radio (which are worth getting) and a hairdryer.

Plus points:
The Serafina, the restaurant attached to the hotel does great pizzas and pasta, not cheap but they do room service and very handy if you just want to chill and have a meal in your room.

The plasma screens in the rooms are cool but do not show the 300-plus channels as advertised in the hotel blurb. Maybe they will in the future but its more like 30 at the mo!

Hotel staff on the whole very helpful. The smiley concierge patiently helped us book tickets for the Statue of Liberty.

Close to the subway, Broadway, Times Square

Hope people reading find this long-ish but comprehensive review useful. The hotel is definitely worth considering and will undoubtedly get better in time but please bear in mind the above before you book.

Needs a little work- but all in all really cool!

from A TripAdvisor Member
We stayed here this weekend- yes- they do need to "tweak" some things- My sister was staying there, and the first night, we stayed in the room with her, (they were all booked up due to the NYC marathon on Sat. night)- Bed is HUGE- enough for 3 sisters to sleep comfortably- and the duvet was so comfy!

The second night we moved to our own room, which was actually nicer than the first room- The first room was missing the Bose radio and hair dryer- and the neon light under the bed did not work- But they assured us that this would be taken care of ASAP. Nice that the maids brought us free bottled water and apples in case we needed a midnight snack!

2nd room was nice- with dual shower heads in the shower, awesome view- Beautiful bathroom- (with good towels, soft robes and good shampoo, conditioners and lotions). and I loved the simple mod furniture- (only complaint was that one of the outlets was broken). Membership to Golds Gym is complimentary for the week. And they had huge flat screen TV's in each room and great lighting in those rooms.

The lobby WAS a little over done- too big statue overpowered a "lounge" section. Penthouse bar- was nice- and packed! Great view! The lounge and restaurant on the first floor were really cooly decorated- although we did not eat there.

The maids were VERY nice, as well as the bellboys- Most of the desk workers were nice- one man seemed a little bit short though.

Location is great, within walking distance of lots of great retaurants, landmarks, and stores. They are on the right track here- I think when the hotel is completed that it will be great!

Top Local Tips for New York City

Street Noise? Turn on the exhaust fan in the bathroom to drown out street or hallway noise.

Where to stay I have stayed at several hotels in NYC and would definitely recommend The Alex hotel. It is superb and staff are phenomenal.

City Pass if your trip includes plans to take a circle line, the empire state and at least 2 museums this is the way to go and save money and skip lines.


Other names for Dream Hotel

  • dream new york city
  • dream hotel nyc
  • dream hotel ny
  • dream hotel new york city
  • dream hotel new york
  • dream hotel
  • Address: 210 W 55th Street - New York City - New York - 10019 - United States
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