Comfort Inn Chelsea Hotel

, New York City, United States
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Comfort Inn Chelsea Hotel

, New York City

Rooms: 98

18 W 25th St - New York City - New York - 10010 - United States 212/645-3990
294 Traveller

Reviews - Comfort Inn Chelsea Hotel

Good Enough
Submitted by: F in 02/07/05
  • Age Group: 31 - 40
  • From: Brazil
  • Traveller type: Young Couple
The location is good, the people are attentive. the only thing that is not very good is the bath.
Submitted by: Emer Ward in 29/06/05
  • Age Group: 31 - 40
  • From: Ireland
  • Traveller type: Budget Traveller
Stayed there in Feb 05. Very central location. Room adequate and warm with all the usual facilities. Could do with a little updating but was clean and serviced daily. Good value for money. We spent very little time in the room but what else would you do in the city that never sleeps! Would have no problem staying there again.
Simple but dead on
Submitted by: Stuart Lowry in 27/06/05
  • Age Group: 18 - 25
  • From: United Kingdom
  • Traveller type: Cheap Getaway Holiday Maker
The Arlington was in a super position in NY- not too near the centre, but not in the middle of nowhere either! Although it was cheap looking in the hallways etc, the rooms were simple but worth the value of money. A bit of a negative was the really small bathroom! Overall, good value for money and brill for what me and my mate were looking for- we spent all our time outdoors and very little time in the hotel- best way!!
Cheap and good location
Submitted by: Pierre Marfisi in 23/05/05
  • Age Group: 41 - 50
  • From: France
  • Traveller type: Mature Couple
Hotel accommodations correct, not very clean but spacious. Very well located in Manhattan, close to the subway station.
Submitted by: Julia in 04/05/05
  • Age Group: 31 - 40
  • From: Canada
  • Traveller type: Budget Traveller
We stayed at the Arlington last April, we found it very central to all the attractions in NY,,it was our first trip there so location was key. Room was clean,,outside appearance was definately not the Plaza,,but hey we just needed a place to rest our heads, front desk was helpful enough, and the price was right!

Historical Traveller Reviews of Comfort Inn Chelsea Hotel

All I needed it to be

from A TripAdvisor Member
After reading some terrifying reviews of low budget hotels in New York, I was still unsure of what a hotel costing only slight more would behold, thankfully the Arlington was nothing of the sort. The staff were friendly and quickly got us checked in. The triple room I had with my brothers was clean and came with a mini fridge, free use of the room safe, large tv, good air conditioning unit and a decent power shower, oh and three single beds! (phew, no fights over which two have to share the double) The location just off Broadway couldn't have been more central (just a mile from Time Square and across from the Flat Iron building.) The room was cleaned every day with the beds made and towels changed. Ok, it's rough around the edges with chipped paint work and the lift is the last word in speed but it's excellent value for money, secure and in a good, safe, central location to get out and about in Manhattan. I'd happily use them again.

Clean and Functional

from A TripAdvisor Member
Just got back from a 4 night stay at this very hotel and i must say i was very pleased with my choice! I shared a room with my two brothers and we were expecting perhaps one double bed and a sofa/fold out bed but no, we had three single beds! What a bonus! Not something you really see in any hotels but it really gave us all 4 good night sleeps.
The bathroom was small, but perfectly fine. The shower was great, really powerfull and hot at all times. The room was cleaned everyday and we got fresh towels and soap. Plus there is a free safe in the room which was a great surprise.
As for other reviews saying that the area was a bit rough, i didnt really see any evidence of that. We had a couple of late nights and didnt feel uneasy making our way back to the area.
Hope this review helps! If your looking for clean, functional and in a great location the Arlington is for you.

Arlington is cool

from A TripAdvisor Member
I like this hotel! Good bargain, great location (near three subway lines) and very comfortable. Room was a decent size, very clean and there were plenty of hangers for your clothes (small detail but means lots to me). If you're looking for a good economy hotel, nothing fancy in a great location, book this hotel.

great hotel friendly staff bad nieghborhood...

from A TripAdvisor Member
This is a nice hotel in all..the staff was nice...but the nieghborhood was and my friend were scared to stay out past 9.,.the rooms were nice and neat...the only other problem is everyone said it has the perfect location near everything...i went there and i felt we were out in the bonies we had a nice walk to even go anywhere...over all its a nice hotel...and i recommned to stay there if u like to walk

Grand Place to Stay

from devastar
I booked the Arlington last minute and used the reviews here to decide what would be a good hotel for a low price and I was not dissappointed. I stayed in a twin room from july 7th to july 21st.

Location: The hotel is in a great location, at the corner of 5th and Broadway. The Flatiron building is round the corner, the Empire State Building is less than a ten minute walk away as is Penn station, Madison Square garden and lots of shopping. There are some great bars nearby too such as the Flatiron lounge (really good cocktails and a great atmosphere). Theres also a Subway around the corner that brings you to times square, central park and downtown. Plus a 24 hour deli at the end of the block for food. On saturday and sunday there's a huge antique market across the road from the hotel.

Hotel: We asked for a twin room and got room 911. A little worrying but everything was fine. The beds were comfy, the room was clean, the tv, fridge and safe worked, we couldn't hear noise from any other room and there was always hot water no matter when we showered. We were at the rear facing a an internal courtyard so didn't get much light, but there was no noise from the street. The aircon was in the window and a bit rattly sometimes but i never woke up with a sore throat that aircon causes usually so i'm not complaining. The staff were great and the lady on reception was really friendly and helpful. There's a place to store your luggage on the last day and arranging a shuttle to the airport was easy. There's an internet kiosk in the lobby (which has amazing ceiling plasterwork) but it's a bit expensive. We mainly used the easyeverything in times square.

All in all, i was really happy with the hotel, it's great value for what you get. Don't go expecting a five star luxury place and you won't be dissappointed, it's easily as nice as some 3star places i've stayed and i'll definitaly stay there again. And a quick tip, there's 2 elevators not just one, the second one is opposite the gift store and no-one seemed to use it but us when we were there.

You get what you paid for

from A TripAdvisor Member
Room is small, but it has everything that a two stars hotel would have. Bed is small, for a 5'11", my feet was hanging out at the edge of the bed. I went with relatives and friends. I must said the size of the rooms varies. #1110 was smaller than #307 and #307 was smaller than #301. In all three rooms, none was suited with two beds (as displayed on expedia) I guess we were expecting to see two beds per room, but were disappointed when arrived. BUT location is a plus!! If you just need a place to sleep at night and goes out during the day, this is a good bargain (as many have mentioned, you get your own bath in your own room, thus one of our room has a very tiny bathroom).
Club 40/40 is just few hundred feet away from the hotel. We even saw a Maybach and a Bently parked near the hotel :)

Hotel staffs were very nice and friendly.

If they can improve one thing, that would be get a bigger and more comfortable bed. I wasn't able to get a good night sleep the first two nights.

Clean, great location and cheap

from xenaida
We stayed there on may 2004. You get what you expect for the price. I've to admit that I was a little worried about cheap hotels in new york. We chose these one because it was the only hotel for that price that did not have bad reviews (bugs!), and because it had safe box at the room, and fridge. The room was very clean when we got there, but I'm not sure that the maid cleaned during our stay. But the sheets were changed every day!. The bathroom was o.k. too, but very tiny towels. We asked for more and there was no problem. Remeber to ask at the front desk if you have any message, because they dont tell you if you dont ask. But people there is kind.
Three subway stations near. Excelent location, quiet nightborhood. I think that for the price, it is the best option. I will stay there if I go to NYC again!

Perfect for what we wanted.

from A TripAdvisor Member
The hotel room was excellant. The room was large enough, clean, comfortable and the bathroom was lovely. Basically if you just want somewhere nice to sleep this was perfect and for the price, superb. The tv was big and the fridge, air
conditioning and safe were in working order. All the rooms are similar so there are no risks and the maids do a good job daily. The only thing to watch at this hotel is the reception. It is small and inefficient and there were some messages that we did not receive, do not rely on them. I had a brilliant time in New York and it will not disapoint. Remember that the cars dont stop for you to cross the
road and tax is added on after pricing. Otherwise have a good trip, you will not be disapointed if you stay here.

Location location

from A TripAdvisor Member
I went to New York 2 times from Taiwan in 2003. My trip was lovely. First time went alone, second time with my brother. Staying at Arlington Hotel make my trip more enjoyable, all because of the "LOCATION" & "LOCATION" again, have own bathroom, safe and refridge even a plus plus. Especially at the end of a would know, what so important about the the way, QVB supermarket just around the corner and Starbucks Coffee...Fuel of my time to New York....Arlington again...

Worth every dollar you pay

from A TripAdvisor Member
We (I and three others) stayed at Arlington hotel one week in May 2004. Just like the subject says, you really get value for every dollar you pay: 149 $ (including taxes) for 4, you really can't beat that, right?

LOCATION: Great location, walking distance from many interesting locations (E.g. Flatiron building, ESB, Union square and charming Madison square park) and near metro stations. We used metro a lot, and found it fast, safe and the network was extensive. Even though we like to walk in the cities, it is wise to travel fast to the location you are interested in with metro and then walk as long as you like and then take metro back to your hotel.

RECEPTION: We arrived quite late to the hotel, and the receptionist was very friendly and helpful (behind the bullet proof glass, but I understand that it is more or less common in New York). Later on the other employees we saw were not that friendly, but every time we needed or asked something we were served seemly (at least in Finnish standards).

ELEVATOR AND CORRIDORS: Elevator was ok, and pretty spacious also, corridors not so inspiring, but hey, who spends more time in corridors than is needed? Anyway, after the narrow passage to our room, we were just a little afraid what waited us behind the door.

ROOM: However, our frights were not met, and the room was clean, pretty spacious and decently decorated. I wouldn't recommend eating from the floors, but if you do that in any place, maybe you should try and seek help anyway :) We had two bedroom junior-suite, but I think the only reason it was called suite was because it had two rooms. The beds were pretty firm, even hard you might say, but every morning I said to my wife that they were actually quite good to sleep in. The view was not to be called anything but the wall for the next building, but it also meant that there were no street noise at all. Air-conditioning was basic "window-installed" box, working and useful even in May (outside temperatures were from 20 - 30 degrees Celcius). TV with maybe 20 channels, and a refrigerator which was not working when we arrived, but was fixed immediately when we asked for it.

BATHROOM: Ok, next to the bathroom, decent with shower and bath. I didn't try the bath, but shower worked fine, considering the two faucet system they still use in the US, it takes five minutes to adjust the water temperature right (that's because the system not the hotel). Enough hot water for all four of us. Towels were quite small, though they were changed regularly and were clean. Overall, the bathroom was not luxurious by any standards, but either we weren't fright to use it when needed to.

MISCELLANEOUS: No breakfast included, but no problem to find good diners and delis nearby. Good selection of brochures, "what to do" leaflets and maps in the lobby. If you have a spesific question about the hotel or NY, I will gladly help if I can. Sadly one week is not enough in NY, but now we know what to do next time. Have a very nice stay in NY! We surely did.

Top Local Tips for New York City

Overrated!!! - Breafast with Santa at Rockefeller Centre Dont!!!!! - Rude staff, food altho very nice was over priced, and the whole experience not all what we expected, service poor and rushed, Santa paid a 30 second - if that stop at the table, and as for his elves think they must have taken an early break. Although ice skating on the rink was included the queues were so long it would have taken us three hours - Dont bother Visit Santa at Macy's (free and fantastic) and then take the kids (big or small) upto the rink at Central Park - no queeing and so much better!!

New York Stereotypes I had the impression that New Yorkers were rude, brusque, and aggressive. I found just the opposite. I was amazed by the warmth and helpfulness of people wherever we went. Most of all, people were willing to take time to help us find an address, the right subway train, etc. So go see this amazing city and expect to meet wonderful people!

Get this card! If you want to do alot of sightseeing...get the New York Pass. What a deal. Alot of places let you in the front of the line, you get a $10 food/merchandise credit at Planet Hollywood per day for the life of your pass. We were leary about eating there after reading some not so great reviews, I do not know what that was about. We ate there 2x, both were excellent. My sister is a chef and she also thought the food was great.


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  • Address: 18 W 25th St - New York City - New York - 10010 - United States
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See All 294 reviews

"Good Enough" - F

"Adequate" - Emer Ward

"Simple but dead on" - Stuart Lowry

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