Chelsea Star Hotel

, New York City, United States
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Chelsea Star Hotel

, New York City
2 star

Rooms: 20

300 West 30th Street - New York City - New York - 10001 - United States Hotel Website | | 212 244 7827
335 Traveller

Reviews - Chelsea Star Hotel

6/10
Something for everyone
Submitted by: James D in 21/01/08
  • Age Group: 41 - 50
  • From: United States
  • Traveller type: Budget Traveller
Great location. This hotel dosn't offer all the services of a 5 star, they have a room for everyones budget, hostel to suite. The small staff is friendly and will keep your bags until check-in or after check-out.
2/10
Never Again
Submitted by: Jo Tan in 09/09/07
  • Age Group: 26 - 30
  • From: Philippines
  • Traveller type: Mature Couple
I normally take pictures of the hotels where I stay, but for this one, I did not.. For the sole reason that I want to forget about it!!!

After the cab driver stopped, I was looking very eagerly where the hotel is since he said that this is it.
To my surprise, the main entrance was a small door.. Literally, just the door!!!
you have to ring the bell so it will open) if you don't have your hotel key yet) then after opening the door, there is the stairs welcoming you!!! Too bad for those who have back problems because they don't have any elevators or bellboys to help you out!

Okay so after reaching the top of the stairs, you have to go to the "lobby" which is a small room and you will have to wait for the receptionist who doesn't mind you at all...

The receptionists are the ones answering the phone, just in case you mistake a guest as one because they don't wear uniforms.

Ok, after the long wait, they'll be asking for your name, etc, and check-in time is 3pm.

The location is about 3 blocks away from a subway station but it is located in a bad neighbourhood.

Anyway, let's talk about the rooms... we got a private suite with private bath.. Thankfully! The room was smelly..Not too nice indeed! No cabinets, just hangers and a rack, the chair was broken, the pillows flat. The carpet is soooooooo dirty.
You can also hear the conversations of the guests from the other room very very clearly.. Especially when they're doing what they're supposed to be doing during a honeymoon... I think you get the picture. So it's really hard to sleep at night.
But then, to my surprise, the bathroom is clean.
BUT, the shower sometimes leaks every hour or so.

we paid 188.12 dollars for the room, no breakfast, no cabinets, no bell boys, no elevators, no safety deposit boxes (it is available at the counter for 5 dollars each), bad neighbourhood, very dirty carpet, very noisy, but there's free WIFI access! Hey! Maybe that's all that's great about it :p

I would definitely NOT come back here...
I'd rather pay a few more bucks and get a better room, in a better place :>

Historical Traveller Reviews of Chelsea Star Hotel

Bed bug nightmare!!!!!!!!!!

from A TripAdvisor Member
This has got to be the worst place I've had to deal with. Although the room was very tiny, it was worth what we paid for. The only problem was that we should have paid less for having to share the room with BED BUGS!!!!!!!!!! There were all over the place. At first I didn't know what they were until I did a search on Bed Bugs and behold there were snapshots of our friends there!!! The first night we thought it was just the blankets and asked for new ones. The person on call told us they didn't have bed bugs and didn't have another blanket to give us. Then when I found one of the critters I took it down and showed him. He still gave me an attituded and told me there was nothing he could do. I left the blanket on the floor and tried to get through the night. The next day they changed our sheets and told us they didn't have another room to give us. And just left it at that. We'd already paid for the 2 nights and had planned on going back to Chicago the next day anyway. That night we came back to the room and were getting ready for bed when we saw there were more of them crawling on the sheets. We gathered them up and took them downstairs. We decided to check out at 3am go to the airport and sleep there to catch our 10am flight. They wouldn't credit our money back and they didn't seem to care that we were getting bit.

Light, Bright, and lots of fun!

from A TripAdvisor Member
My friends and I stayed here from September 16 to September 21 and LOVED it! Forget formal. Expect the unexpected! Friendly staff, were warm and welcoming. The Chelsea star was light, bright and lots of fun! Tucked away, on the corner of 8th Avenue, the entrance is quite hard to spot, apart from a heavy, navy-blue door adorned in large bright yellow stars. However this made us feel safe as you could only access it with a special card.

Popular with students from all over the world, the single rooms were great value for money. They ARE tiny, but fun - decorated in different themes, with shared bathrooms (which are modern and clean) on each floor and clean bedlinen and towels supplied daily. My friends stayed in the Cleopatra and Madam Butterfly Rooms. I stayed in a Superior room, which I loved. It cost more, but for anyone who loves their creature comforts, it felt luxurious and more spacious with its own private bath.

Only downside to the Chelsea Star - if stairs are a problem, there is no elevator and the rooms can be noisy! It's a busy, lively hotel with the inevitable doors banging, plus the Chelsea District is full of night life, with its bustling bars, night clubs (loved the Irish Pubs!) so pack ear plugs, in case. (Some Superior rooms are quieter). The Chelsea District is less touristy and an interesting neighbourhood, situated close to the Fashion District, near Madison Square Garden and the Empire State Building, but still within walking distance of Broadway. Would definitely come again.

Part of the big apple adventure

from A TripAdvisor Member
we stayed at the Chelsea Star from August 14 to aug. 17. We had the king and I room wich was facing the 30th street. It was quite noisy at night and the room had the smell of the baked SUBWAY bread, which can be a bit discusting after a while. The room was small and dark, but the staff was very helpfull and friendly. The shared bathroom was clean and i never got problems using it. The hotel is very well indicated and very easy to find. Close from broadway, but a bit far from the new trendy meat packing district. next time, i think i would look from something closer from 14th street.

I think its a good hotel considering the prices of NYC hotels. the room had AC and i didnt mind it being small. It was all part of living the NYC adventure.

Would definately go back there!

from A TripAdvisor Member
I actually stayed in this hotel from 5th - 9th December 2002, while the hotel was undergoing some refurbishment. It didn't ruin the trip at all!
I thought this hotel was comfortable, convenient and unique.
The staff were always very helpful, even suggesting good places to eat as there was no restaurant in the hotel.

My one gripe would be that the blankets over the beds were very static and i kept giving myself electric shocks.

If you go anywhere for lunch or dinner in NY and you stay here i highly recommend the sports bar opposite Madison Square Gardens (it's only a 5 minute walk away!). We went there just before seeing a NY Rangers hockey match (another must!) and they serve the most divine cheeseburgers in the world..... i'd go back for them alone!

clean, convienent, friendly, and cheap

from A TripAdvisor Member
My partner and I stayed in a "superior" room (e.g., queen bed and private bath) at the Chelsea Star for 4 days. A few thoughts:

Room: The room was quite small - but bigger than the room I stayed in last year at the Paramount (which cost over twice as much). The bed and dresser were new, and the bedding was of high quality. The dresser drawers could of used a good wipe down and the dust ruffle had an unidentifed stain, but other than that the room was quite clean.

Service:
- We got fresh towels and the trash was emptied every day, which was service enough for us.
- The office staff was helpful and friendly.

Comfort:
- We were in New York in 90 degree heat and 90% humidity. The room's AC was a little hard to figure out, but once we did it kept us comforatable.
- The TV's cable service kept fading in and out, but I didn't really mind - what we're we doing watching TV on vacation anyway?
- Our room was only one floor up from the street, and facing 8th Avenue, so I imagine we had the noisiest room in the hotel - and I still found it quiet enough to sleep (EXCEPTION: there is a club across the street; on Friday night their thumping dance beat until 3am was a little annoying. There are inside rooms which face the hotel's courtyard - I imagine these are quite a bit quieter.)

Location:
at 30th St and 8th Ave, we were within a few blocks of many subway stops, and within walking distance of Midtown and all the neighborhoods south of there down to Soho.

Would I stay there again?
- if I was going to an event at Madison Sq Garden, or to plays in Midtown, definately. Most of my interests in Manhattan are south of there, however, so next time I might try to find a hotel down around 14th or so.

I will always think of this hotel with fondness.

from A TripAdvisor Member
I have stayed at the Chelsea Star Hotel and thought it great! I was the sole occupier of the Cleopatra room and stayed on my own. I had plenty of room, although I basically only slept in it. I would recommend earplugs for a good night's sleep, but this applies to all rooms in NY. The room was regularly cleaned and although the bedding wasn't changed daily, how many of you change your bedding every day at home! I was up early so bathroom usage wasn't a problem. Staff were always friendly and I would describe the metal stairways as "funky". I also felt safe and as the hotel was tucked away, no non-residents could enter especially at night as all guests were given an exterior key. A great hotel at a great price!

Not so much a STAR

from London_UKMichelle
I have just come back from staying at the Chelsea Star for nearly a week in a double room, shared bathroom and the room was TINY. The bed lengthways was the width of the room so only one side of the bed was accessible, which wasn't geat for my taller boyfriend. There was also a slant on one side into the middle. There was a bedside table with 3 drawers and some hanging space, but only two hangers. The room included a mirror but it was hard to access when you also needed space to put your luggage. The rubbish bin was the biggest thing in the room.I wouldn't recommend a double, shared bathroom if you are staying for more than one or two nights. The bathroom was ok, although sometimes took a while to get in, as there is only one combined toilet/shower per floor.Like other comments, our bed was never made, they couldn't be bothered tucking the sheets in the far corner and just gave us clean towels each day. They kept placing the tipping envelope in a prominant position.Location was good, but you may feel slightly unsafe alone at night. If I went back to New York I would go somewhere different. We didn't find the staff helpful or anything.

Feel like home

from A TripAdvisor Member
This place is very special: you feel like home the first moment you open the door - a lot of colors, trees, flowers, a nice backyard where you can have a cigarette, eat and meet people from all over the world!
I stayed in the valentino room, one of the themed rooms and enjoyed the nice design. The theemed rooms have a shared bathroom, but it's always very clean, so, no problem. I think, they also have rooms with private bath... Oh, and not to forget the staff! Very friendly and helpfull!
Next time I will be in NYC, I will defenetly come back to the Chelsea Star!

Not for the comfort seeker

from A TripAdvisor Member
Stayed here one night while in town for show. I booked because of location, price and the website looked cute. Had no first person knowledge of any hotel in the area. Perhaps my experience was based on an unfair expectation of a clean, quiet, cheap hotel. My experience was paper thin walls with arguing neighbors, no clock, no drinking glasses, prohibited food in room, no bottled beverages for purchase, awful bed, closet rack collapsed when I hung my clothing. When I went downstairs to inquire about a few things, key didn't work on the way back. Pluses it was a nice location, unique decor, helpful staff in a no-win situation. I was there on business and I know that is not necessarily who they are catering to...however... unless your priority is $$ and you don't mind a near hostel experience, I wouldn't recommend it.

Room What Room

from AndreMcBride
Well I went to NYC for a weekend to visit a friend of mine who just moved there. I had made my reservation through Orbitz.com

Well First off I couldn't find the place, it took me and my friend 40 mins to find the place. Well after we find the place I arrive at reception to find out that the reservation I made two months in advanced was never put into their system. Apparently no does any work at this place and they only discovered the day I arrive that my reservation was never entered. So they begin to call around to find me a room, I am patient and decide not to get upset instead I leaf through the guest book only to find out that they have a nasty habit of doing exactly what they did to me. My advice is don't stay here.

After calling to four hotels they find me a Hotel near the Park (that's another review) But let me just say the place I stayed was a roach infested Vagrant Home.

I will Never Ever Ever waste my time on this place after reading their guest book and the reviews here.

Spend your money elsewhere.

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Other names for Chelsea Star Hotel

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  • chelsea star new york city
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  • chelsea star
  • Address: 300 West 30th Street - New York City - New York - 10001 - United States
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