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Star Rating:
 |
| No. of Rooms:
60 |
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| Phone:
212 532 4100 |
Fax:
212 889 8683 |
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 | | for Carlton On Madison Avenue Hotel in New York City |
| Total of 3 reviews |
Showing listings from 1 to 3 |
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| Submission date: 2008-01-04 - Date of Stay: December 2007 |
| Submitted by: Andy - From: United Kingdom |
| Type of Traveller: Young & Single - Age Group: 31 - 40 |
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| Poor service |
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Apart from the location and cleanliness, this hotel falls far below par, even for a four-star rating. The staff were arrogant, inattentive and constantly demonstrated a reluctance to help. The menu at the restaurant ("Country") was muddled and uninspiring while still managing to remain somewhat pretentious, and the lukewarm food was casually dumped on the table by the service staff. The lobby was the most attractive part of this building but was constantly in near darkness, and the bar was overpriced - when it was open. The management consider corporate events a higher priority than guests; a pack-'em-in ethos rarely seen outside a backpacker's hostel.
There are many other hotels located in midtown that will provide a better service and for less money. Avoid like plague.
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| Was this review helpful? Yes - No |
1 out of 1 readers found this review helpful |
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| Submission date: 2005-12-18 - Date of Stay: N/A |
| Submitted by: Jane - From: United Kingdom |
| Type of Traveller: Young Couple - Age Group: 31 - 40 |
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| Had a great time |
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Stayed for four nights late Nov 6 adults in total. Loved hotel, fab location, friendly staff, rooms small but immaculate. Nothing was too much trouble, can’t wait to go back again someday! The hotel bar is a must too...great staff and service. |
| Was this review helpful? Yes - No |
19 out of 19 readers found this review helpful |
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| Submission date: 2005-09-15 - Date of Stay: N/A |
| Submitted by: T Walch - From: United States |
| Type of Traveller: Business Traveller - Age Group: 31 - 40 |
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| Renovations completed |
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Great hotel now that the lobby is complete...really great staff; they've done a great job in transforming this property. |
| Was this review helpful? Yes - No |
19 out of 20 readers found this review helpful |
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