Buckingham Hotel

, New York City, United States
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Buckingham Hotel

, New York City
4 star

Rooms: 38

101 West 57th Street - New York City - New York - 10019 - United States Hotel Website | | 212 246 1500
291 Traveller

Reviews - Buckingham Hotel

1/10
Non-smokers should avoid! Horribly managed.
Submitted by: Julie in 28/08/07
  • Age Group: 41 - 50
  • From: United States
  • Traveller type: Business Traveller
Smoking rooms are on the same floor as non-smoking rooms. Given that the heating/air cond is quite old (and loud), smoke filters quickly from one room to the next. Staff not sympathetic to this and other issues. I had a health related emergency, and the front desk wanted me to call 911 directly. The next day when I was released from the hospital, the air conditioner broke. I asked the manager if he could tell me when it could be fixed, he had me waiting in the lobby for an hour. It wasn't until I went up to him a 3rd time that he told me that the electrician had already been up to fix it. This was one of my worst experiences staying in NYC.

Historical Traveller Reviews of Buckingham Hotel

Not bad - but not great

from A TripAdvisor Member
Definitely a good location, but I would only stay here again if I were ready to put up with a) street noise while trying to sleep b) so-so, not totally clean rooms and c) a pretty disinterested hotel staff. Maybe that's the way in New York, I don't know - but it seems like you should be able to get more with the $$ they charge.

GREAT LOCATION AND VALUE-2 PROBLEM AREAS

from A TripAdvisor Member
Regular business traveller here... the Buckingham offers a GREAT location at a great value! The bathroom was too small to be functional and there was no in-room safe and the hotel safe was only accessible during business center hours (9-5) so not a practical alternative. Both issues could be remedied and it would then be our #1 choice for business travel to NYC.

Great value, great location - dissapointing dirty room

from A TripAdvisor Member
I travelled with my sister and Mother in December 2003. We booked this hotel because the website looks stunning and the rates were great.
On arrival the rooms looked dull and in need of a good lick of paint or a clean. Also, the kitchen area is very dated, liked a 1970's kitchen! But you really are in a great location and the hotel could be sooo much better if given a bit of care and attention. We enjoyed our stay though and did not spend too much time in the room. BUT - I got bitten by bed bugs! However, I must praise the hotel for the way they have handled the situation. They have been marvellous and have offered me another stay and I WILL be going back. It is exactly what I was looking for - I just hoped they have changed their cleaning staff!

Great location and value

from BobPrice
My 22 year old son and I stayed at the Buckingham Hotel from July 11-17, 2004. We enjoyed a spacious 1 bedroom apartment during our stay. The apartment was cleaned daily and there were always plenty of clean towels left for us. The kitchen and bathroom were small, but worked out fine. The living area and bedroom were spacious by New York standards. This is not a 5 star resort. It is like staying at a friend's apartment. The room is nicely furnished and the bed was comfortable. We had no problem with noise, but our room faced inside away from the street. The location is excellent. A subway station is right around the corner or down one block depending on the line you need. There is a 24 hour drugstore right across the street which proved handy for drinks and snacks. Security is good. The lounge on the 2nd floor is very upscale and offers free high speed internet access. I will definitely stay again. If you need 24 hour room service and luxury, this is not the place to stay. If you want a large room in a great location at a good rate, then this is your place. The staff was excellent, providing early access to the room when we arrived at 6:00 a.m. straight from a red eye flight and stored our luggage on our last day prior to our leaving.

Gem of a hotel

from A TripAdvisor Member
We loved the Buckingham during our 6 night stay in late June. With 2 teenagers in tow we found the spacious rooms in our one bedroom suite and full kitchen to be a perfect fit. We don't like to eat all our meals out so were able to fix breakfasts and snacks in our suite. Suite was clean, quiet, well-appointed and secure. Housekeeping was super - even fixing a slowly draining bathroom sink without being asked. Front desk staff was very helpful giving us reliable recommendations on everything from dining to transportation to the airport. Terrific location two blocks from Central Park and away from the madness of Times Square (but within walking distance). One tiny negative - the bathroom was quite small but we all managed just fine. We would stay there again in a heartbeat.

Good for the money

from johnt3773
Really well-appointed and good-size suite. Four of us (adults) stayed here for three nights and never felt like we were under each other's feet.
Great location (57th and 6th, right next to the subway as well) make it an excellent choice as a base for sightseeing.
Nice touches such as the artwork in the lobby, CD player and a massive TV in the room.

But... got to mention the noise. Aircon sounded like an air battle and I know it's the middle of NYC, but you could hear conversations happening in Brooklyn even with the windows shut. Take some earplugs if you want a good night's sleep.

t be fooled

from A TripAdvisor Member
What a terrible experience. The hotel lures you in with the promise of sophisticated elegance in a great location. The lobby delivers - it is sleek, comfortable, refined. But then you get to the room, and the problems begin. The noise from the traffic outside is terrible. My room was poorly cleaned, and I found - to my horror - a half-used shampoo in the shower. They advertise in-room Internet, but charge you $9.95 a day for its use. They hide the fact that this property is partially hotel . . . but also a residential building. You can tell: Odors of people cooking their dinner waft out of the rooms into the hallway. It is NOT what I would expect of sophisticated elegance in Manhattan. If you're looking for that . . . keep looking.

Convenient, More Space for Your $$$

from A TripAdvisor Member
Long Review, sorry, please read on for a detailed account - good, by the way.....Great place for the money - the skinny: One bed-room suite and pull-out sofa, living room, desk, cd-player/radio and A/C (we stayed in the middle of summer) Plenty of room for my partner and sister to stay. Our stay was 2 nights with 3 people first night and my brother and his wife were staying with us on the second night. Later we would train to Long Island for a wedding. This is our 3rd time in NYC, prior stays include the Hudson/Ian Schrager and the Marriot World Trade Center.Even though our occupancy kept getting larger, they accomodated us with extra bedding supplies and towels. The staff was courteous and professional. Note that if you stay here for only a few nights - as we did, this is generally an extended stay operation - with hotel deals coming up every once in a while to fill emtpy rooms. I gathered that it is a stay and maintain operation, guests come and go about their respective work days, and there is no concierge, per se, just a head manager on duty, each very courteous. You're generally on your own, bring in the groceries or take-out to your room and cook/re-heat in the small kitchenette. There is no room service, so if your looking to be looked after, this place is not for you.Although we did not take advantage of it during our brief stay there is a small work out room and business center available. Please check out the website to confirm all the services offered.But....if your looking for comfortable space - and I mean SPACE, and your are independent in your exploration (or at least armed with guide book/recommendations from friends), this is a great value - dollars to square footage and layout. We got this deal through a hotel discount website and did not rent per month - so if the Buckingham Hotel shows up and is available for your indicated stay period, I recommend taking advantage of it.Finally, here are some of insights to NYC:Note on NYC and your feeling of safety and finding the right neighborhood: For example, the mod and posh hotel "Le Parker Meridien" is across the street from the Buckingham, it is very hip and chic, hence - assumably safe? But if you are not used to crazy people (found everywhere in major cities), garbage on the sidewalks (NYC does not have an alley system - garbage is picked up on the front door), and both congested street and sidewalk traffic (don't be surprised if someone is eating out of the corner garbage can) then it can be a shock and feel dangerous. Do your research - if you feel this is not a good part of town for you, (I believe its fine - no one bothered us), find a place that is more comfortable / Times Square area for tourists - but you will still find some of the aforementioned. NYC is NYC that is what makes it unique - if you stay in the city you will be hard pressed to avoid this - take it in, you're visiting - it is the city's zeitgeist anyway.Cleanliness: There was some report of stains in the carpet and mildew, this may be true, but we did not have this experience. There was wood parquet floors in the living room area and the bedroom, no carpet in our suite. This is our experience, I contend that the other may be the case, our room was in good condition.Noise: I don't know where everyone is hailing from but we're from Chicago, used to street noise, train noise, etc. (this does not preclude summer construction - who can stand that in any town/city) Also note that our attitude was to shop/eat and further explore the city prior to a wedding on Long Island, this was perfect for our agenda. Also you are just south of Central Park. (ps. Hot Dog stands abound - recommend Sabrett's - ask for mustard and onion sauce - note: onions are a hot sauce/onion/vinegar concoction, very nice combo - I was very surprised the first time since the sauce was red and the typical Chicago dog does not have ketchup - taboo!)We enjoyed the stay - we hope everyone has the same experience that we did, but based on some of the others reviews, some did not. We can only recommend on our experience - note: we have only stayed here once, but would go back again. Great staff and spacious accomodations - note that the space is not new construction, I can tell that space has been renovated, much like many Chicago apartments (layers of paint, etc.) - but clean and pleasant none the least.

Great Deal

from A TripAdvisor Member
I stayed here during 12-10-04 to 12/14-04. The staff was very friendly and accomodating. The hotel was very spacious for New York and very clean. Great location as well.....I did plenty of research on the web before I booked my stay and I can tell you that it was well worth it.......I would highly recommend to anyone.....

The Buckingham Hotel was quaint and charming

from A TripAdvisor Member
The Pros: Location (walking distance to Radio City Music Hall, Rockfeller Center, Central Park, 5th Avenue shops, etc.). The daily cost of the suite was a plus, the large one bedroom suite was a bargain. The type of room, all suites with kitchenettes, was great.

The Cons: The traffic noise. We were on the 12th floor and we could still hear the traffic noise quite clearly. Cleanliness of the rooms was not top notch, but, adequate. The heating and cooling systems did not work well. The telephones were somewhat quirky.

Summary: The small hotel in midtown Manhattan was quaint and very charming and it is my opinion that despite the negatives the positives far out weighed any problems.

Top Local Tips for New York City

The Broadway Hotel and Hostle This place has cheap hostel style accomidations uptown and it was recently renovated so is in much better condition than the other NYC hostels and even many of the budget hotels in NYC. Check it out if you want to save money for all the great NYC dining and shopping.

Avoid the Gray Line bus tours and the Russian Tea Room We waited in the cold for an hour at one stop because the buses were so full. For the price of three people we could have taken short cab rides and gotten door-to-door service...you have to get on and off at Gray Line's specific stops. We purchased the day ticket that lasts 24 hours, but the buses only run from 8am-6pm; cabs run all the time. Also, avoid the Russian Tea Room. Great food, but small servings and the worst management/service I've ever experienced in my life. (Yes, I'm including truck stops!) Try Sardi's, Carnegie Deli and Stage Deli. Great food and service.

Overrated Times Square Times Square is great for about five minutes, but it has devolved into primarily corporate chains and tacky trinket shops. Unless you live in the boonies, there is really nothing there that stretches beyond a typical mall experience.

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Other names for Buckingham Hotel

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  • buckingham hotel
  • Address: 101 West 57th Street - New York City - New York - 10019 - United States
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7.0/10

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