Best Western President Hotel, New York City, United States

 

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Best Western President Hotel, New York City

Traveller Reviews

Rating

6.0/10
Best Western President More Photos

Official Contact Details - Best Western President Hotel

  • Address: 234 West 48th Street - New York City - New York - 10036 - United States
  • Phone: 2122468800
  • URL: http://www.bestwestern.com/
  • Official Website:
  • Hotel Class: 1 star
  • Rooms: 400

"During my stay at this hotel, there was a HUGE rat in my room. I purchased a Reeses candy bar,..."

"The hotel was great for us! We were there when the transit strike hit, but we were still able to..."

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Reviews - Best Western President Hotel

8 reviews (Showing 1 - 8)
Review this Hotel

Rating:

1/10
Rodents in the Rooms!!!
Submitted by: Sharay in 04/30/08
  • Age Group:
  • From: United States
  • Traveller type: Business Traveller
During my stay at this hotel, there was a HUGE rat in my room. I purchased a Reeses candy bar, took a nap, and awoke to the sound of it being eaten by a rat. The rat ran across the room when I stood up on my bed and it was HUGE. I informed the front desk and stood in sheer terror on the hotel bed for almost 40 minutes. I complained at the front desk and my complaint was basically ignored by the condescending latina receptionist. I was still charged for the night and put off when asked to speak with the manager. I would NEVER recommend this hotel to anyone. The service was poor and the fact that there was a rat clearly spells out the quality of this hotel and stands as physical reminder of the quality of service.
 
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Rating:

8/10
Nice hotel/Great location
Submitted by: Cathy in 12/30/05
  • Age Group: 51 - 60
  • From: United States
  • Traveller type: Budget Traveller
The hotel was great for us! We were there when the transit strike hit, but we were still able to see much of what we wanted...just a lot of extra walking. The room was very good size, clean and comfortable, except that it was hot( in December). I asked for a fan and got one the same day and the rest of our stay was great! The biggest disappointment was the price for a breakfast buffet...consisting of bread and rolls...but the room had a fridge and we saved money by buying cereal and milk for the entire time we were there. We would definitely stay again! Oh, yes the water pressure and temp were perfect!
 
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Rating:

1/10
This hotel is horrible!
Submitted by: Erin in 12/20/05
  • Age Group: 26 - 30
  • From: United States
  • Traveller type: Family Traveller
Not only were the staff rude at every step of the check-in and check-out processes, but they gave our room away in the middle of the night to other guests! We had strangers come into our room at 3:30 in the morning because the front desk thought the room was vacant! The rooms were tiny, the parking is expensive, and the hotel bell desk is rude and disrespectful.
 
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Rating:

8/10
Good value
Submitted by: David in 11/08/05
  • Age Group: 51 - 60
  • From: United Kingdom
  • Traveller type: Weekend Breaker
We liked this hotel. Great location and friendly staff. Room was smallish but what do you expect, particularly for the price. We have stayed in a lot worse. We would recommend.
 
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Rating:

8/10
Centrally Located and Clean
Submitted by: Katrina Miner in 06/30/05
  • Age Group: 31 - 40
  • From: United States
  • Traveller type: Budget Traveller
Loved it and the price, couldn't have asked for better accomodations on the cheap! Right at 48th and Broadway, we went all over the city from there and enjoyed the theater's in our front yard! Yay Spamalot! Love our location in historic downtown Charleston South Carolina too!
 
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Rating:

8/10
Elegant & Quiet
Submitted by: Gloria-Lee Franklin in 05/20/05
  • Age Group: 41 - 50
  • From: Bermuda
  • Traveller type: Family Traveller
My husband and I thoroughly enjoyed our stay at your hotel. It was located to many shops that we had to visit and buy goods from and the theatre district was within walking distance. Thank you for a pleasant stay and we hope to visit again.
 
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Rating:

7/10
Good Location and Reasonable Rates
Submitted by: John Wynia in 05/23/05
  • Age Group: 41 - 50
  • From: Canada
  • Traveller type: Special Interest/Event
Location and Rates were the highlights of the hotel, however rooms small but not a problem as we were not in the room for most of the day. We had a problem with the air-conditioning advised staff and it was fixed. The breakfast wasn't the greatest we went elsewhere. Overall we would go back. Location was great...
 
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Rating:

7/10
Good Location and Reasonable Rates
Submitted by: John in 05/04/05
  • Age Group: 41 - 50
  • From: Canada
  • Traveller type: Special Interest/Event
Location and Rates were the highlights of the hotel, however rooms small but not a problem as we were not in the room for most of the day. We had a problem with the airconditioning advised staff and it was fixed. The breakfast wasn't the greatest we went elsewhere. Overall we would go back. Location was great...
 
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