Type of Traveller: Family Traveller - Age Group: 51 - 60
Convenient & Friendly
The motel is conveniently located, the room was clean and the staff was friendly and courteous. Though I reserved the room for 1, there no problem when I showed up with an additional person. We arrived much too early for the 2 PM check-in and, since my niece was picking us up for lunch, I informed the clerk that I'd be leaving the car there. She cheerfully told me that my room was ready and that I was welcome to check in. I very much appreciated that small kindness. This one gets a definite thumbs up!
Submission date: 2005-08-09 - Date of Stay: April 2005
Submitted by: A Travel Library User - From: United States
Type of Traveller: Family Traveller - Age Group: 41 - 50
Not been honest
I have paid the room over the Internet when I made online reservation and I forgot about it, unfortunately I paid again when I check out the hotel. When I found out the charges when the bill arrived, I tried to dispute the charge at the first and then called the hotel and tried to explain to the hotel owner what was happened, of course they denied the charge and told me it was the eligible charges. Anyway I don’t want to spend a lot of my time and efforts for this small issues but I really feel that I have been cheated. I am not recommending anyone to stay there.
Submission date: 2005-08-01 - Date of Stay: July 2005
Submitted by: SC - From: United States
Type of Traveller: Adventurer - Age Group: 31 - 40
Do not book your worst enemies here
Worst place ever - hospitality was none. Owner was rude upon check-in and unapologetic when their computers had a mix up. SHowed them proof of reservation of 2 non-smoking rooms for 4 people but owner insisted that we booked 2 rooms for 2 people only. Rooms owner showed us was not clean, smelled like smoke and owner refused to cancel our reservation. Had to go through the reservation to cancel. Called customers liars and was unapologetic and rude. Do not stay here! Expensive, dirty and rude service.
