Historical Traveller Reviews of Hampton Inn Buffalo Amherst Hotel
Best stay ever!
Wow, what a great hotel! The ambiente is wonderful, everything is beautifully decorated. It looks like a very modern Spa, with blue skies above you, colorful paintings on the walls and everywhere little notes and sayings.
Check in and out was without any problem, very friendly staff. They have a complimentary internet in the rooms and also a business center with 3 PC (again complimentary internet) and a fax machine.
My room was a king size bed, very comfortable pillows and duvets. It really looked like on the pictures of their Website!
No bathtub, but a very big shower. The towels were really white and DIDN'T smell of bleach AT ALL!!!! Great!!
The fitness Center is well equipped and the pool was a good size to swim in. There were towels provided in the pool area.
I went to Buffalo for shopping and the location is just perfect, 5 minutes to the Boulevard Mall, 10 Minutes to Walden Galleria, 10 Minutes to the Outlet Mall in Niagara. There is an (older) Movie Theatre just 2 Minutes away and also some restaurants (Olive Garden, Applebees, Dennys, IHOP, Steak houses, etc)
The usual rate for this hotel was $140,- but I was lucky to get it on Hotwire for only $70,-! What a bargain!
This place was a nightmare.
There was a hockey team staying there for the duration of my stay, and the staff were completely apathetic to their misbehavior. There were people running up and down the halls and yelling at the top of their lungs, and *playing hockey in the hall*. The first night, I called the front desk, who simply responded that "quiet hours [weren't] until 11" and they wouldn't do anything before then. "Quiet hours!" Like a dorm! The noise continued until 1am.
The next night, there were people playing hockey *in the hall*, banging the puck against the rooms, and people running up and down the hall banging on doors. I called the front desk again, who assured that they'd send someone to stop it, and it did stop, but only for ten minutes. I called the front desk when it started up again, saying there were people playing hockey in the hall, and the person responded: "On your wing?" ... as if it's okay to be yelling and playing hockey in a hall in *any* wing.
I was particularly infuriated since I stayed there for a conference, and I needed sleep to perform well.
The irony is that the hotel has a kind of "calm" theme going on, with haikus everywhere and zen furnishings. Yet they didn't seem as committed to letting their guests sleep through the night as, e.g., a Comfort Inn.
The "cafe" was pretty mediocre, and there was no room service on Sundays. And "room service" consisted of someone from the cafe charging an extra $2 and bringing up coffee in a to-go cup and a to-go yogurt parfait, with no tray, no napkins, no sugar, no anything.
Don't stay here until Hotel Indigo has decided whether it is a hotel or a fraternity house.
Great Little Hotel
This hotel met all of our needs. My wife and I were traveling with our one and a half year old and stayed here for two days. The hotel was very good - clean, modern, attentive staff, decent amenities (including a pool). We stayed in a king room with a sofabed. The room was large, but a little unusual in a good way: the floors were wood, not carpeted; there was no closet but instead there was a wall mounted coat rack which was more useful; and the bathroom was divided so that the sink was separate from the toilet/shower area (there was no bath, but after all the bad press about the cleanliness of hotel rooms, who takes a bath at a hotel anyway?).
I was quite concerned on our second night to learn that a number of pee wee hockey teams who were attending a tournament had been put on our floor, but the noise did not disturb us very much at all. It probably helped that the HVAC unit in the room was fairly loud and provided a lot of white noise to mask any noise in the hallway.
We would definitely stay there again.
Modern and Clean Hotel
This hotel appears to have been recently renovated and was a great property. The interior, including the rooms are very modern and appealing. The hotel is clean and the staff were helpful and friendly.
The location is near the highway (I-290) and we were pleased with the value. If we are in the area we would return.
Nice but noisy
This is an above average hotel. It was clean, the staff friendly. The bathroom area was cramped, and I prefer carpeting to their hardwood floors. The bar and breakfast area are very pretty. The location is great with lots of restaurants very close by. Our only real complaint was the noise from the heat blower in the room. It sounded like a jet taking off on a runway every five minutes, and this did not complement the hotel's motto of "peace and serenity"! Good value for the money.
My husband and I decided to get away for a night to relax, shop a little and just have some alone time. As it was the long weekend and the closest weekend to Valentine's day, all hotels in Niagara Falls Ontario were very expensive. We decided to go over to Buffalo. After hearing the Marriott was under renovation, we went to Trip Advisor and found Hotel Indigo. It was great. The hotel is newly renovated and everything is clean and modern. The laminate floors in the rooms are a really nice touch. The bed is unbelievably comfortable with lots of pillows, a big comfy duvet and a feathertop mattress. The TV is a flat screen with lots of great cable stations. The room was decorated in nice friendly colours. It was not just a hotel room but a very comfortable place to relax. We even liked the hooks by the front door (in place of a closet) where we put our coats when we came in. There is no bath tub, just a shower stall with lots of hot water and good pressure. My husband even used the tread mill in their fitness room to work out Sunday morning and said it was state of the art (better than at the gym he belongs to). He would have like to have seen some free weights in the fitness room. The only other downside is the kids running up and down the hallway on Sunday morning at 7:30am. You could hear them easily in the room. However, at such a great rate, and after a good night sleep, it wasn't a big deal. This is one of the best mid range hotels I have been at in years. I recommend it highly and I will look for this name in other cities I visit. We will be back for sure.
Nice Place-I recommend
I recently stayed at the Indigo while in town for a business trip. I'm originally from the area, and I'll say there aren't a lot of nice hotels in the greater Buffalo area. This one is a gem in the rough, to be perfectly honest. Yes, it's a former Hampton Inn, which is how I remembered it. The room was immaculate, king sized bed was comfortable, newer furniture, flat screen TV, and hardwood flooring in the room. The decor, while indigo (purple) takes some getting used to, is actually quite nice. Perhaps the best part about the hotel was the staff. I was able to quickly check in and out and while I was in the lobby waiting for some chicken wings to be delivered one of my nights (gotta take advantage while in Western NY), the bartender, who too was very friendly indicated that they have a free happy hour (budweiser, labatt's and wines) every night from 5-6. Where can you get anything for free nowadays? They also provided free pizza and snacks at the bar during the happy hour. Had a great time there, chatting with other guests from around the country and around the world. It was a great, welcoming, and warm environment for anyone away from home. I highly recommend this hotel.
Great find in Buffalo!!
What a WONDERFUL RETREAT!! Guess I must have gotten one of the newer rooms, because it couldn't have been cleaner, more comfortable, or cheerier!! I was SO IMPRESSED to find this was not a run-of-the-mill hotel. Bright red duvets, great looking furniture, wonderfully comfortable beds. Considering I was thinking, for the most part, the entire town was a little run-down, this hotel was a breath of fresh air. It was great to see a decor with some STYLE!! And the cleaning staff must work 24/7, as twice during the evening, when I went out to my car, I found them buffing floors and polishing up the elevators. The lobby was super clean and more hip than I would have expected for this town. (Sorry, but I personally found the entire area a little run-down.) I also found the staff to be incredibly friendly. Only problem was...upon check in, our key did not work. Not once but twice. I think because the rooms were so new, they did not have the key thing down yet. But once they got it to work, the room was well worth the inconvenience. A very nice hotel, overall. I would stay here again in a heartbeat.
Great stylish hotel!
I was only in the area for one night and needed a nice, comfortable room. I was SO pleasantly surprised by this hotel. This was a great little place that was stylish and comfortable. It was completely remodeled recently (this is no longer a Hampton Inn) and everything was new and colorful and adorable. The room was GREAT - the bed was super soft, nice hardwood floors in the room, free internet, great bathroom with Aveda products and nice decorative touches - a blue glass window between the bathroom and the living area, one wall with a photograph of grass as wallpaper, new flat screen TV, lighting with clouds on it above all the room doors. They have a cute cafe in the lobby and a FREE Cadillac Escalade shuttle that will take you anywhere within 5 miles of the hotel and to the airport, which was really wonderful. The staff was so friendly and helpful. I would definitely stay here again if I find myself in Buffalo!
I just returned from a stay at this wonderful hotel. I was in Buffalo for a hockey tournament and from what I understand our team was booked in to this hotel by the tournament. I was a little apprehensive after reading the reviews, but was a little intrigued by the pictures on their internet site. Check in went smoothly, They have 4 internet conected computers in the lobby. A small bar area, which closed at midnight on Friday (a little early ! : 0 ) Went up to the room and it was just as it appears on the hotels site. A little on the small size, but big enough for 2. Hardwood floors. Big comfy beds with comforters so heavy I had to kick them off, about 6 soft pillows per bed. A small bathroom, with a full size shower, (no tub), with a hand-held adjustable showerhead. Also in the shower was a small teak wood stool (that was removeable) for the ladies. Top shelf bathroom products. Along with the coffee maker there were real coffe mugs. There was a small desk, an armoire instead of a closet, and to top it off a 32 inch flat panel TV with a good selection of channels. The hotel is close to U of B and the Pepsi Center. I will definetly look for the Indigo brand in my future travels.
Top Local Tips for Amherst
Near By Restaurants
Great Eatearies around. You can get the details from the front desk upon arrival. But the hotel does not have a restaurant
Most malls - not worth your time
If you are Canadian and are in the area for shopping, the real deals are at the Fashion Outlet Mall on Military Road. Boulevard Mall and Walden Galleria are the same as most malls you would find in the Toronto area.
A good mid-way stop for shopping at Walden Galleria and the Prime Outlet
This was a great mid-way stopping point for anyone going shopping at the Walden Galleria or the Prime Outlet mall.