Hilton of Santa Fe Hotel
Reviews - Hilton of Santa Fe Hotel
Read 277 additional reviews of Hilton of Santa Fe Hotel at TripAdvisor.
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Historical Traveller Reviews of Hilton of Santa Fe Hotel
t offset poor facilities and servicefrom camfamolt
Obviously need training; not efficient or friendly.
At check-in, the staffer asked her cohort what the package meant. The reply, "Not much, just give 'em breakfast slips." From there, the stay went downhill.
It took three daily trips to the front desk to finally get the promised bottle of wine. Never received any dinner coupons. Upon checkout, I found they had billed our room for three breakfasts despite the vouchers. Took 15+ minutes to rectify the overcharge (and one still made it to my charge card).
Not the slightest hint of apology or regret from the clerk.
Our oversize room was exactly same layout as regular room except for extra 2 feet in length. Bed was comfortable. Room in sorry disrepair: broken lamps, mold growing in the tiny, shoddy bathroom, wallpaper peeling off and amateurish patching of holes in wall. First time I tried to set the temperature on the in-wall, motel grade air conditioner, the cover fell off on my toe! The unit was so noisy, it was difficult to hear the TV.
The only bright spots were the proximity to the Plaza and the exceptional service in the little breakfast cafe.
Folks, this property should in no way be classified as a four-star hotel. The price says "Hilton", but the facilities and the poor service don't come anywhere near to the namesake's reputation.
Avoid this one. You can do much better for the price in other hotels adjacent to Old Town.
Perfect location, great foodfrom bagpackedletsgo
good location, comfortable roomsfrom KellyinKansas
Better than reviews I had readfrom charc
Our room was clean, had a wonderful pillow-top bed with nice linens, and was very nicely furnished with a desk and overstuffed chair and ottoman. We had dinner at the Pinon Grille and it was very good. We did have a problem when we left getting our car out of valet parking, (the attendant didn't show up for work that morning and we left early a.m.) but I would stay here again.
Dependson expectationsfrom Seajack
The room was a bit sparse in furnishings, but not overwhelmingly so; I found the color scheme cheerful actually.
I received complimentary breakfast coupons. The breakfast buffet was worth nowhere near $12.95 stated price (plus tax and tip). If you aren't being comp'ed - eat elsewhere. I found $35 for a cheeseburger and a couple of glasses of wine (pre-tip) a bit pricey at their adjoining restaurant. They advertise "local brews" - there was one (1); no draught beers available, bottles only.
I'd stay here again, but at a ceiling of $149/night (and that would be pushing it for more than one night).
Time to refurbish this property, but OK in generalfrom S6blr
I Expected More!!from highdesertbadger
Pass up this onefrom A TripAdvisor Member
The room rates vary hugely depending on what is going on in town. For instance, the $100 standard room becomes a $300 luxury executive room if an event is ongoing in town, in town, which in Santa Fe is about 1/2 the weekends.
Many of the rooms face a wall or a parking lot, yet at an average of $250 a night, and the staff is singularly unsympathetic to your requests. In fact, they are downright rude. My guess is they get alot of complaints, so have become quite thick-skinned over the years. They probably don't get much repeat business, so customer satisfaction is not high on their list.
The rooms are plain and frankly the Hotel has little to offer other than being within walking distance from the Plaza.
Go elsewhere - you will be overcharged.
Red Roof Hiltonfrom Curb_jumpers
When we first drove up to the address provided on the Hilton Web site I liked what I saw: a large adobe type building which fit nicely into the lovely Santa Fe downtown setting. However, that building turned out to be the Eldorado Hotel, located next door to the Hilton. The Hilton building was a bland, low structure which looked like it could have been a Red Roof Inn, not a four-star hotel. This Red Roof similarity continued inside, with rather bland rooms and public areas. The only indication that we were in historic Santa Fe was a small sitting area located by their front desk (which is pictured on the Hilton Web site).
There were some good features to this facility. The breakfast (included in the room rate) wasn't bad, and the pool area has a nice outdoor fireplace next to it. And, the best thing about the Santa Fe Hilton was it is about a block away from the historic area. We spent most of our time there and enjoyed the city tremendously.
My overall recommendation is that you search the other Trip Advisor reviews to find a similarly located hotel which has more of the Santa Fe flavor. I intend to do this on my next visit.
Not a 4 star hotelfrom anniejet
Now the bad.....Horrible food at breakfast buffet....and I mean truely awful, cold eggs, limp underdone hash brown, fruit platter that was apparently prepared the night before....limp watery fruit. Bathroom had good quality linens and supplies but was so small only one person could fit in it at a time....one basin, door came within a couple of inches of the toilet....No night light of any kind so I fumbled around in the dark feeling for the light switch at 3 a.m. Wallpaper border was peeling off wall, room was a deluxe room, large but only one easy chair....lots of empty space. Coffee maker was stored in tv cabinet and had to be carried to bathroom to be plugged in....absolutely no room to store it in bathroom.
This was not a bad hotel EXCEPT it is rated as a 4 star facility. We've stayed in Santa Fe numerous times in places that cost 1/2 the price of the $200 for this room that were every bit as nice if not nicer. We've also stayed in some premium hotels/inns in the city that were MUCH much nicer......We would not recommend this hotel.
Top Local Tips for Santa Fe
If you love chile... ...visit La Choza restaurant - a favorite among locals. Also, Cafe Pasquals has a fantastic Sunday brunch and Tia Sophia serves up great sopapillas.
Use biddingfortravel.com It tells you what Santa Fe(or anywhere) hotels you could get when you bid on Priceline. It is indispensable for priceline trys. We got our room for $60 when the Hilton rate was $169.
Ancient Indians Be sure to visit Bandelier National Monument
Other names for Hilton of Santa Fe Hotel
- santa fe hilton
- hilton santa fe
- hilton hotel santa fe
- Address: 100 Sandoval Street - Santa Fe - New Mexico - 87501 - United States
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