Historical Traveller Reviews of Wyndham Garden Newark Airport Hotel
Hated the Wyndham
Did not find the staff to be professional: at the airport, gate agent called this hotel and recorded that the staff had promised a suite for our family of Five. Once we arrived at the hotel, the front desk staff completely denied that this conversation ever occurred, laughing at our naivete and made us pay for an extra room, arguing with aplomb that american airlines agents routinely swindle passengers by promising better accomodations than the hotel agrees too (and faking conversations with hotels with oscar worthy performances?). Non-smoking rooms smelled like smoke. The rooms, though relatively new, were depressing. The gym was disastrously small with either broken or cheap equipment.
My husband and I always fly away from New Jersey for our Anniversary. Due to some uncertain situations, we decided to stay close to home and have a weekend get away. We were unsure about Newark because of what we've experienced in the past.......but this place was a rare pleasure. Very nice, clean, bright. Once in the Hotel you would not even know they had construction going on outside. The rooms were comfy and quiet even at the airport. Best of all was the great attitude of the staff. Everyone said hello, and seem to want to help us with every need. (extra towels, pillows, takeout etc....) It was a pleasure to stay here and I would do so again.
Took shuttle one week ago and again today (4/11/2008). Driver had religious fire and brimstone program on (Cresfalo Dollar (s?)) on the first run and I let it go. Second time, this morning at about 9:15 I was sitting in front bench seat with inoperative seatbelt and asked driver If I could switch from the religious program to the news. His remark, "This has the news". He asked in an unfriendly manner if I didn't like it and I said yes. He turned it down.
Neighborhood not very appealing, but location convenient to airport.
I hope that management fixes the safety discrepancy on the seatbelt.
Only one positive thing
Our one night visit to this hotel was enough to convince us not to stay again. The property is old and tired, the staff rather indifferent to clients, the room had only the most basic of amenities and was fairly cramped. The shuttle bus that picked us up from EWR was old, rickety and uncomfortable. The driver barely acknowledge our presence and there were several other people on the bus. The only thing that was positive is that it is rather inexpensive relative to other hotels in the area. Unless cost is an uppermost consideration, there are other hotels that are clearly better than this one. Plans for up-grading the hotel are being planned but as of early March, 2008 there is little sign of any real activity.
I apologize if you we did not meet your expectations. We would
like to address your input and concerns but are having difficulties
substantiating your comments. The property completed an interior renovation in
2006 and we are completeing our exterior renovtion ending April 2008. The
exterior renovation is building a brand new entrance, for you not to see it upon
arrival is perplexing. Our lobby and restaurant are brand new and completed a
month ago. PLEASE check our web site. The shuttle buses are all well maintained
and are 2006 vehicles Our bathroom amenties are Bath and Body True Blue. Perhaps
you have our hotel confused with another property.
Okay -- if you can find
This property has just been taken over by Wyndham from Ramada. During my stay, in early March 2008, construction work was still going on at the hotel entrance. The dining room was not fully functional.
Let us start with the good. The rooms have all been remodeled and are attractive, equipped appropriately and, at $80 a night priced appropriately.
The staff was as helpful as it could be.
The not so good. The hotel is located in in the midst of a depressing area near the airport. It is the kind of neighborhood where you do not even want to open your curtain to look out. Getting there, with a Hertz GPS, was almost impossible. Hotel personnel were not very helpful, because they were incapable of giving me an address that the GPS would accept. The only solution was to use the old Ramada address, and even with that, with the spaghetti like road network around the airport finding the hotel was difficult.
In short, if you are picked up by the hotel van at the airport and the surroundings of the hotel are not important, this would be a reasonable choice for a short stay in New York area. (I assume that the restaurant will be fully functional shortly.)
Good Value for an Airport Hotel - a pity about the shuttle minibus
from A TripAdvisor Member
This is a typical airport hotel, attuned to one-night stopovers. I found it of good quality – my room was of especially high standard as regards space, furnishings, facilities and cleanliness. A concern for lone women travellers might be the very long corridors and sense of isolation and as such they would be advised to request a room near the lifts. I stayed for one night and got what I regarded as a competitive price (£44, equating to $88.62) for a room of this quality. I did not eat at the hotel and so cannot comment on this aspect. My only negative experience was the shuttle minibus that brought me from Newark Airport to the hotel on arrival. The seats were sagging and badly maintained and the seat-belt, on my seat at least, and possibly on others, was inoperative. As the route between airport and hotel includes some quite spectacular bends and flyovers this was a concern. A larger shuttle minibus was available when I left the next morning and this was of acceptable standard.
Good quality airport based hotel
Returned back to the UK on Sunday morning after spending 7 nights at the Wyndham Garden Hotel – Newark Airport travelling into New York on a daily basis using the public transport bus & rail systems. We selected this hotel on price, the recent room refurbishment programme and were advised that it would take approx 30 minutes to travel to the World Trade Centre. The guest rooms met all our expectations, with two very comfortable queen beds, workstation and two armchairs. Our room was cleaned daily with fresh sheets and towels supplied daily. There is more than adequate storage for clothes so you don’t need to be constantly looking in suitcases. There is a decent sized safe fitted in the room. I would question the quality of the bathroom fittings, which didn’t look all that new, but were not damaged and functioned as they should. Perhaps additional shelving for my wife’s make up would have been appreciated along with a rack in the shower/bath to put face clothes & shampoos on etc etc would not go amiss. The outside and reception areas were still being refurbished so first impressions could be a little daunting. These will be finished by the end of April, which according to the drawings will look really good. All in all this is a very clean and comfortable airport hotel giving good value for money. The staff were helpful, polite and efficient. We booked via Expedia after getting quotes from the hotels own website, Continental Airways and hotels.com, saving over £150 on the weeks price. Insofar as travelling into NY on a daily basis this was not an option we would necessarily wish to repeat. Despite being advised it takes no more than 30 minutes to travel by public transport to the World Trade Centre, the very best time we managed from the hotel lobby was 90 minutes, much longer if you go to 33rd street, which is the final stop on the PATH system. We never used the restaurant so can’t comment on this but when we looked in, there were always guests eating and looked reasonably well occupied which says it all. Would I stay at this hotel again? absolutely, if it was an overnight stop at Newark Airport or if somebody else was paying for the much more expensive air train service into and back from NY otherwise, I would choose somewhere closer to Manhattan than Newark Airport – perhaps the Hilton at Newark Penn rail station would be the furthest point out of town I would be prepared to stay, which is a pity as the Newark Gardens is a good comfortable hotel.
Acceptable option near EWR
I spent one night at the Wyndham after my flight out of Newark was cancelled. While nothing special, the hotel met my basic criteria -- clean, safe, near the airport, with a non-smoking room available.
Pros - clean, safe, reasonably priced, free shuttle to & from the airport (every 20 minutes from 6am to midnight, every 30 minutes from midnight to 6am), free wireless internet access, onsite restaurant (diner), bar, & gift shop, fitness center
Cons - hard beds, peeling wallpaper, dimly lighted bathroom, fee to print a boarding pass
Wyndham does it again
We over nighted at the Wyndham to catch an early morning flight the next day. We had a comfortable night sleep. The bed was great and the room was clean. The comp shuttle service was on time and the service from the staff was great. We will recommend this hotel for the best of everything.
We flew into Newark Liberty Airport , for a function in the area ,called several hotels , finally called Wyndham Garden Hotel , not only was the price right , but upon arriving , the staff was very helpful with answering questions , i had , the room was beautiful , the decor was very cozy , room was clean ,bed was comfortable , free internet service ,free shuttle service , I used their new fitness center ,was great to be able to use this at anytime w/ your key.. I must commend the management ,on the hotel as well as his staff , who were very courteous & all smiles , this really mean't a lot to us . We will definently will stay here again.
Top Local Tips for Newark
Metro Cards & PATH travel
When you but a 7 day unlimited use Metro ticket, this will not allow access to the PATH system. For PATH you need to buy a METRO ticket which limits the use, i.e., a $20 ticket which gives approx an additional $5 worth of credit. This ticket can also be used on the METRO system although we found that a 7 day unlimited use METRO ticket plus a PATH $20 ticket offered the best value for money. The limited use ticket can be used by up to four people at any one time, the METRO unlimited use ticket is for use by one person only. If you buy separate tickets as described above, ensure you mark them, as they look identical to each other.
Try Newark Airport Hotels
If you don't have to be in New York City all the time, but want to be nearby, Newark Airport offers some reasonably priced options. This Ramada Inn is one.
Skip the chain restaurants and eat locally
go to the Ironbound section of Newark for some great Spanish and Portuguese food.