Hilton Newark Gateway Hotel

, Newark, United States
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Hilton Newark Gateway Hotel

3 star

Rooms: 253

Raymond Blvd - Newark - New Jersey - 07102 - United States Hotel Website | | 973 622 5000
375 Traveller

Reviews - Hilton Newark Gateway Hotel

Historical Traveller Reviews of Hilton Newark Gateway Hotel

Sad and Tired Hotel

from A TripAdvisor Member
I stayed at this hotel during a one day business trip to Newark, NJ. While it is a Hilton, there were little bits of plastic debris in the hallway on the Concierge floor where I stayed. Notably, the AC-Heating unit did not work at all in my deluxe room, no power going to the unit, not even a whir. The room was already stuffy and felt damp, if I didn't check in so late, and wasn't so tired, I would have tried to get another room. Also, the batteries were dead in the TV remote control device, so watching television became a bit less user friendly. The morning breakfast buffet was okay, but very hard to find the waitress to get the check afterwards. I assume that the Hilton Hotel Group has sort of written off the Hilton Newark Gateway from the typical Hilton standards. The excellent access to the train station is a great feature of this hotel.

Not worth the trouble

from Ciaobellissimo
Having gone to New York on a busy weekend where Manhattan hotels were scarce, we opted for the Hilton Newark Penn Station for its easy train access to Manhattan (only 20 minutes and the train station is connected to the hotel). Although the rate was attractive,we questioned the hotel's housekeeping practices - it IS a Hilton after all, right? There were bits of trash outside our hotel room door for the duration of our 1-night, 2-day stay, the coffee maker had a moldy, wet coffee filter in it and a pot full of old coffee, and there were 2 pairs of someone else's underwear in the drawers when we arrived. Sorry Hilton Newark, we won't be back. Seek an alternative location when you need a close-to-but-not-Manhattan hotel stay.

For the Hotwire price, great!

from jagdog
Let me start off by saying we got this hotel from Hotwire at $59 a night. This made it close to excellent. If I paid $150 a night, it would have probably gotten a 2 or 3 out of 5.

I requested a non-smoking king room, I got a smoking queen room, right next to the elevator. I immediately asked the person at the front desk for another room, he responded that since I purchased this online from another company he didn't think he could do anything, I told him he could and he would. He moved me to another smoking room but this one was a handicap king, across from the elevator and ice machine, which was a pretty decent room, not quite as nice as the other, but we were able to enjoy it. It was also an adjoining room, which I can't say I would normally mind but this room I swear I could hear the people next door whisper if they chose to do so (of course they chose to do the opposite and blast the tv). I listened to the news the next morning while laying in bed with my tv off, I literally heard every word of the news (and commercials). Fortunately the people checked out the next day and we didn't have neighbors again until 2 night later.

The restaurant in the lobby was nice, we enjoyed being able to order food and drinks and bring them back to our rooms, there was a 5% delivery charge and a flat gratuity fee for room service. The shuttle guys were cool, all but 1 at least. Some took us to a local restaurant and picked us up, offered to go many other places. They even helped us navigate through NYC and gave suggestions for routes to take. One refused a tip - once.

We had a room that looked over the street to Penn Station, avoid this side of the horel if possible, apparently the cops like to pull people over after dark, the fire trucks respond to any medical or fire emergency in the city and the ambulance must do the same. My wife and I even started playing games of who could pick which emergency siren we heard before looking out the window one night. Fortunately, we were too tired at night for it to keep us up.

The pool was closed so nothing to say about it, you couldn't even go look at it.

There is a little indoor strip mall connected to the building, came in handy for cash, snacks, and even gifts.

Penn Station: You can't beat the location to Penn Station as it is connected to the hotel by a cat walk. Every morning we rolled out of bed, went to Penn station to get breakfast and waited for our train to NYC. Now that I have been, if I went back I wouldn't stay anywhere but here unless I can't get a good deal ont the room.

Well worth the savings regardless of transit time to stay in NJ for NY shows.

from JanetCWyoming_RI
We scheduled our stay at the hotel for December 9th and 10th 2005 because the hotels in New York City were well overpriced. We were upgraded to a better room than reserved, and the hotel stood by the email confirmation quote. Be sure to have that with you though! The room was very nice, the staff was friendly, and the convenience to the train station was great. The money saved, was well worth the extra time spent taking the train to New York City. Would definitely make this choice again.

Great Hotel Outside Manhattan

from A TripAdvisor Member
I booked a room at the Hilton when I was unable to get a room in the city. Not knowing what to expect, I found the service was excellent from the bellman to the front desk, to housekeeping. The hotel was clean as was the room. The hotel is under renovation - you would never know it. This hotel is a great alternative to staying in the city. Door to door I was in the city in 20 minutes.

Not Your Typical Hilton

from ThomasPAtlanta
Hotel was Ok, but finding it and getting around was almost impossible. Room service was Ok also and the room was clean and taken care of every day. Not a typical Hilton, and I would never stay there again

t change my mind

from carterdw
We were trying to book a 3 star or better hotel at the last minute to meet up with friends staying in the city over Veteran's Day weekend. Everything in Manhattan was at least $300 a night. We were able to book the Hilton for almost a third of that. We almost switched to another hotel by LGA for about half the price of everything in the city just because of the mixed reviews on tripadvisor. I'm glad we didn't because this hotel was worth it for the price we paid. The room was clean and the bed wasn't too uncomfortable. It was just a place to sleep for us so we didn't get a chance to check out anything other than the lobby and our room. Check in and check out were fast and they had free apples at the front desk. Good snack in the morning for the trip into the city. The walkway to Penn station was closed, but the walk across the street outside wasn't a big deal. I don't know if it was because we came home late and left early in the morning while we were there or if there was some sort of construction going on. The trip on the PATH train was easy, but did take almost an hour to go from Newark to the last stop at 33rd street. Bottom line - if you can get a good rate here compared to the city it is worth the money you can save to stay here.

s the big deal?

from travel4
I don't really know what everyone is complaining about. Granted this is not the nicest Hilton in the chain, but it is convenient to NYC, much cheaper than staying in Manhattan, and overall, it was fine. The front desk staff and everyone else was perfectly pleasant, the room was clean and quiet, and the check in and check out was efficient and accurate. A minor complaint to the manager about the type of room I requested led quickly to a reasonable room discount, and a sincere apology. If you are going to hold a hotel responsible for your not being able to find the entrance, not having snacks available to you at midnight, or leaving a penny in a bed, I would imagine you will have to pay for it. At $149 per night and 15 minutes away from central Manhattan this place is a deal, but like most deals, it might not be perfection.

Hated this Hilton

from A TripAdvisor Member
I booked this hotel at the very last minute and based on my commuting needs to NYC. Unfortunately I didn't have time to consult tripadvisor first. If you are accustomed to well cleaned, fresh-smelling and customer friendly hotels - don't stay here. Poor signage around the property, and lack of singage within - the Hilton sign on the building had lights out (which was an indication of the experience I was in for). I had to circle the block several times trying to find the entrance for parking, only to finally park my vehicle on the top level of the garage as a sign suggested and have to drag my luggage down the (urine-soiled) stairway and back out to the main entrance. After thinking we just couldn't find it, we were told there was no elevator in the parking garage. The lobby is nicer than everything else and we were greeted by the concierge ("sorry, could have used you in the parking garage, I think I can handle it from here to the front desk"). We arrived at nearly mid-night, and were hungry but afraid to go out for food. The hotel had nothing to offer. Our room hadn't been thoroughly cleaned and it seemed as if the previous guests wanted us to know (pennies in the bedding, messages on the bathroom mirrors etc.) The business center is not free for guests, you pay by the minute and upon departure, we found out that parking is $20 a day. The best part of the hotel was the catwalk connection to Penn Station, but for the hassle, just stay at an airport hotel and catch a shuttle to Penn Station. This place is a dump and I consider myself to be hard to impress, but relatively easy to satisfy regarding travel/hospitality. I completed every comment card/survey offered and if you stayed here with a similar experience, I recommend you do the same. This should not be a Hilton hotel. I've stayed at several Hilton family properties and my prior experiences have always been remarkably pleasant and enjoyable.

Ugly Overpriced Hilton

from A TripAdvisor Member
The only reason to stay here is if you are visiting one of the businesses
withing the adjoined Gateway Center. The hotel is overpriced for what you
get. Embarrassing for the Hilton brand. The TV cabinet in my room had the door
ripped off it. The pool was closed indefinately (and difficult to access).
Front desk service was indifferent.

Top Local Tips for Newark

Nice city Learn the train system. It will be very helpful once you arrived.

train and subway Purchase a Metro card in at least an increment of $20. You can use this card for both the Path trains from New Jersey, and the subway and the bus. I would have purchased $40 at the beginning of our trip if I had realized how convenient this was. We used the same card for the whole family which was very helpful when you have kids along. I would have used just the Path train, and not the NJT train which was $4.50 to go into the Manhattan, and did not run as often.

steak Cheap tasty steaks in Ferry Street behind the station. Especially the no-frills Mexican-run restaurant.

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Other names for Hilton Newark Gateway Hotel

  • newark hilton
  • hilton penn station newark
  • hilton newark penn station
  • hilton newark
  • hilton hotel newark
  • Address: Raymond Blvd - Newark - New Jersey - 07102 - United States
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