Best Western Robert Treat Hotel, Newark
Reviews - Best Western Robert Treat Hotel
- Age Group: 31 - 40
- From: United States
- Traveller type: Business Traveller
Read 438 additional reviews of Best Western Robert Treat Hotel at TripAdvisor.
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Historical Traveller Reviews of Best Western Robert Treat Hotel
The robert treat is remodeledfrom hcox
Beware Kaplan Students Staying At The Robert Treat Hotelfrom Diagnosis
Pleasantly surprised!from MSP_in_DC
My experience was totally different than much of what I read here. I had a delightful time. This is not a Marriott or Hyatt, but for $100/night it was terrific.
I arrived at Penn Station at 9:30 at night. Sure, the bus depot end of the train station has some people hanging out, but nobody being disruptive or mean. The walk was easy and actually kind of pleasant. Walking out Raymond St., you basically go past a Marriott hotel, Seaton Hall law school, the HQ of the gas & electric company, turn the corner at a paved plaza next to that, and you're there. I encountered no nefarious characters along my walk (unless you count caffeine addled aspiring lawyers), and no reason to be afraid. The sidewalks of Newark are not very busy at night though, which can be kind of intimidating to some people. There was plenty of car traffic however.
There was some big event at JPAC and at the hotel itself so the place was teeming with people, but as I approached the desk the fellow looked up immediately, smiled, and got right to work checking me in.
The room was decent. Typical mid-level hotel furnishings like an old Holiday Inn or Days Inn. The room was reasonably sized but would have been better with just 1 bed instead of 2. Everything was quite clean. The closet had an iron and ironing board. The bathroom was nothing fancy, but reasonably spacious and spotless. Good water pressure and quick hot water even on the 11th floor.
By the way, I also had dinner at the restaurant because somebody else wrote about it. The restaurant is definitely more upscale than the rooms, and would fit just fine in a much higher end hotel. The meal was actually terrific from appetizer to main course to dessert. The service was friendly and efficient. And that was in spite of the place being absolutely packed with people. I would recommend giving it a try any time.
I like the Robert Treat, and I like Newarkfrom Isis7400
Jekyl and Hyde Hotel w/policefrom rnicole
1) We were only given one room key for two people
2) We reserved a king sized bed but received a double. thankfully they didnt charge us extra.
3) Our pillows seemed unusually lumpy, and when further examination, they were actually peices of foam ripped up sewn into a casing.
4) The so-called "twice hourly shuttle" actually runs whenever they want. The driver was often absent and needed to be found in the morning to take us to Penn Station, which is within walking distance. However, the neighborhood is so shady that any walk to or from the hotel after dark would be taking your life into your own hands.
Every time we called for the shuttle to pick us up from Penn Station, save for once, it was said that it was either "at the airport" or only ran "on the hour." Twice we had to walk home from Penn station after one AM.
Once, they reimbursed us for the cab fare back to the hotel, but the following night they refused, and even went as far as to yell at me.
5) Late at Night and in the morning, the front desk staff, driver, and even the SECURITY officer are often seen sleeping. This is especially nerve-wracking seeing as the neighboorhood is shady at night and full of beggars and people trying to "bum a smoke"... or more.
6) With 3 shuttles, I was told a variety of things, ranging from "one doesnt work," to "we only have one driver." Actually USING the 3 shuttles would make thier claim to run them twice hourly a reality.
7) They do have a beautiful ballroom and conference space which was unfortunetly rented out to a College party. The room it was held in was supposed to hold 500-700, but people just kept coming in-until two am! The police had to come a number of times to kick people out and they reported almost 2,000 people crammed in. When the party finally wound down, there were at least 3 parties in guest rooms. On my floor, at least two rooms were FULL of people, and the floor above us had three rooms of loud drunk people until 3am. After numerous calls to the front desk, the police came and kicked a few people out. This lead to some fights outside of our building which were lound and dangerous. The parties did not stop there! The loudness continued until 3 when the police arrived for a THIRD time to finally shut it down. The next morning, we were told we didnt have to pay for that night, since it involved no actual sleeping. Upon checking out, this was untrue. We had to pay for our full stay.
8) If you do stupidly choose to stay here, do not expect a manager before 11am or after 5pm. A request to call him at a resonable hour was scoffed at.
9) Buy your own newspapers! The website and brochure claimed daily free newspapers. We never received one, and there is nowhere within a few blocks to purchase one!
10) The hotel resteraunt does not have breakfast, although each room has hotel-coffee. The nearest coffee shop, Starbucks-3 blocks away, says it opens at 6 but actually opens at 7. Also-mostly closed on weekends.
11) There are often very questionable people hanging around the lobby after dark.
12) dont bother to complain to the desk, they will outwardly yell at you, deny facts and laugh at you, that is, if they dont ignore you.
clueless stafffrom erfiddle
After 1 night there they said that I had to leave because the hotel was going to be full the next night. What?? I had prebooked 3 nights there 2 months before. Went to the front desk and took my confirmation printout (thank goodness I had it) and had to prove to them that I was booked for another 2 nights. The clerk seemed like she sucked her teeth and took the paper and photo copied it. She went back to her computer and did something and handed me back the paper without a word. So I had to ask if I could stay and her one word reply was Yes.
The elevators broke down and they sent me to a side one that took me to a floor that had locked offices and locked stair wells.
The next day I came back and went to put the key in the door and it wouldn't work. Went down to front desk and they reset it. Going up on the elevator was another guest who had the same thing happen. Must be something that they do often - lock you out of your room.
Airport shuttle may leave only once an hour because we came down a little after 9AM and the clerk said that the next one would be at 10. But it only drops you off at the airport train so if you have a lot of luggage, it could be inconvenient.
Rooms were ok, but dark from lack of lighting. I wouldn't stay here again but to each his own.
t Stay Herefrom TiaEsq2006
-Called at 7am (tues) in the morning to request an iron. Told by front desk that it may take 10-15mins for the iron because the housekeeping manager was not in yet. Called back after 15mins and the same person at front desk told me that he will call housekeeping again to see what the delay was. Called front desk again, at this point it’s 7:30am (a half an hr. with no iron.) Same guy tells me housekeeping was settling into work and would bring the iron. We get into a little yelling match, He claims housekeeping staff is on the elevator on their way to bring me the iron. Still NO IRON. So I gave up on the iron at 7:50am. That’s when I left a message with the hotel manager and he never called me back before I checked out for the day.
I have never ever stayed anywhere and had such an experience when requesting something. What killed me was that it seemed as if the worker at the front desk was playing games with me. Why would he lie. Just tell me that the bottom line is that I can’t get an iron because housekeeping is not there. And how is housekeeping not there on Tuesday at 7am? And why does housekeeping necessarily need to be there for me to receive an iron?
Jeeeez this place sucks.
Also note that, (which some others have mentioned in previous posts)
-the room is ridiculously small. I stayed in the “superior room”. They should have told me that it was European style.
-room is very very cold. It was still cold even after we turned the AC from full blast.
-you can hear everything from the rooms next door such as, cell phone ringing…a girl talking ( I heard her entire conversation).
the staff was lazyfrom A TripAdvisor Member
I needed a king bed and they acted like I asked for something special.
When I checked in I had to wait 15 minutes for someone to come to the desk.
The rooms are very small but I thought they were clean. When I was getting ready to leave to check out I looked around the bed and found an old beer bottle and a very large roach. The only good thing about this hotel is that it is in a good location for NJPAC.
Clean and Pleasant......no kidding!from A TripAdvisor Member
The only problem I had the first year was being able to hear a Rutger's student's stereo...I'm a light sleeper. The front desk apologized and, as I asked, quickly changed my room assignement. Ask for rooms up high to avoid this possible problem.
The on site restaurant's (Maize) service at dinner was disappointingly not as good this year as in the previous two. (Had to ask for each glass of water, salt and pepper, staff was arguing with someone on the phone, etc.) However, a hamburger, the best fries in the world, and a small salad was $12.00. Breakfast was mediocre...in previous years it was awesome!
Great value for being so close to the city!
Top Local Tips for Newark
Jekyl and Hyde Hotel w/police one crowd during the day and a shady crowd at night
Ironbound Check out the Ironbound- Newark' best kept secret. It's a fairly large neighborhood right behind Newark Penn Station. Many people who haven't lived in the area have never heard of it, but it is by far the best neighborhood in Newark. It has it all- great food, drink, friendly people, diversity, wonderful street festivals. I lived on Ferry Street for two years and it is really my favorite place I've ever lived (and I've lived in London and Tokyo as well!) For a great time, head down to Ferry street for Dia de Portugal (Portugal Day) in early June. In reality, it is a whole weekend (and a good chunk of the preceding week too) where they shut down the streets to traffic and have bands, vendors, tons of food & sangria, a parade, etc. You will be shocked at how many people pack into the ironbound for this event- and at what a great time you have (especially if you are part/all portuguese- you will never have been prouder of your heritage, I promise!)
NJPAC If you are going to NJPAC this hotel is right across the street.
Other names for Best Western Robert Treat Hotel
- robert treat newark
- robert treat hotel
- newark robert treat hotel
- newark best western
- best western newark
- Address: 50 Park Place - Newark - New Jersey - 07102 - United States
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