Hilton Newark Airport Hotel, Elizabeth
Reviews - Hilton Newark Airport Hotel
Read 335 additional reviews of Hilton Newark Airport Hotel at TripAdvisor.
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Historical Traveller Reviews of Hilton Newark Airport Hotel
Nice hotelfrom templegirl
When we arrived the lady at the front desk was pretty nice until she was waiting on customers that were calling in, while she was still waiting on me, which made check-in take longer. The rate was 109.00 a night with my AAA discount. We asked for a room high up and we were accomdated by being placed on the 10th floor. The hotel lobby has pretty nice decor. The rooms themselves are pretty nice, they have a decent amount of room and the decor is pretty moderate, the beds and pillows are comfy and there is a seating area and a desk. TThe tv has a decent amount of channels and you can roatate it so you can see it from anywhere in the room. The bathroom is also nice, a little small but the toiletries provided are of nice quality.
We ordered room service for breakfast the first day and it was pricey, but good, the next morning we had the breakfast buffet which was almost 30 dollars for two people but the food was good (not a lot to choose from) but the service was not that great, the waitress took a while to get drink refills.
Outside of that, I would stay there again, its right next to the airport and therefore right by all the turnpikes and the hotel itself was nice.
Good Stay!from A TripAdvisor Member
convenient to airport, friendly and helpful stafffrom ladyclayton
Our transfer from the airport to the hotel was one of the smoothest I have ever had. The Hilton operates a 24-hour shuttle service between the Newark Airport hotel shuttle stop and the hotel, and this was extremely convenient. We did not have to wait long at all for the shuttle, and the trip from the airport to the hotel was less than 10 minutes.
Check-in was very efficient, but when we got to our room, it was disappointing. I had requested a non-smoking room with a king bed, and the room we had been assigned was very, very smelly, as if it had long been used as a smoking room. When I called the front desk, the woman I talked to seemed confused, as if she didn't believe me that the room smelled. I asked that we be transferred to another room, and she said she would call me back, that she had to check with her manager. I thought that this was ridiculous, considering that the room we were in was not the one requested on our reservation. After several minutes, I called back, explaining that we needed to be transferred soon, because we had an event to get to in the city. The receptionist said to come on down, and she would give us keys to our new room.
The new room was definitely a non-smoking room. There was no pungent odor. The room smelled fresh. I was happy.
We went downstairs and asked the bellman about the best way to get to Penn Station in Manhattan. The bellman was extremely knowledgeable and friendly. He gave us detailed directions and called a town car to take us to Newark's train station.
(Note to people who may go into the city from this hotel: We learned after taking the town car to Newark's station that you can also take the hotel shuttle to the airport and then take the airport monorail to the airport train depot to catch one of the trains into Manhattan. Doing this will save you about $20, but be aware that the monorail schedule may be sketchy at night, and no cabs serve the airport depot should the monorail be down. Also, if you enter the airport depot from the general rail station, keep your train receipt; if you don't have this, you will be charged $5.50 per person just to enter the airport depot, which is a rip-off. The airport depot staff will not give you the benefit of the doubt if you don't have your receipt. If you argue with them, they will call security, as we saw happen with one man.)
We got back from Manhattan very, very late. Due to an egregious mishap involving the Newark Airport monorail (goodness, I wish I could write a review on THAT), we didn't get to the shuttle stop until 3:30 am. I called the hotel, and they dispatched a shuttle right away. This was very much appreciated after the long period of enduring the airport monorail staff's ineptitude.
The bed was very, very comfortable, and the Hilton did not skimp on pillows. The linens are of very good quality. I got an excellent night's sleep.
In the morning, we used the Hilton's internet service to go online. The hotel has wireless, but you have to pay for it. All-day access costs about $10.00. The connection was good, about what I experience at home with my cable modem.
Check-out at the Hilton was very easy. During the night, they slip your bill under your door, and if the bill is correct, you simply call down when you leave.
Overall, I was very happy with my one-night stay at the Hilton Newark Airport. The one issue, the smelly smoky room, was taken care of, and everything else about the stay was great. I would not hesitate to stay at the Hilton again on future visits, although if I was going to spend extended time in the area and visit Manhattan a lot, I would look for more economical accomodations in the city. For this trip, however, the Hilton met my needs perfectly, and I thank the Hilton and its staff for a wonderful weekend.
nicefrom A TripAdvisor Member
A lot better than I expected!from Pysiu
t know what folks are complaining about...from thenomadboots111
I rode the airport shuttle a few times during my stay and I never had to wait an inordinate amount of time. Always arrived around 10 minutes after I called from the airport.
My room was on the 4th floor and was of a generous size, and was high enough to watch some of the local fireworks. Tried to access the roof but that was a no go. The bathroom and room itself was certainly not as bad as others have stated. Perhaps I had one of the upated rooms as I made sure to show the check-in staff my Hhonors Gold VIP card.
The only thing I suggested is that they add a fridge to the rooms.
In my opinion, this is a very good base hotel for visiting NYC and I would definitely recommend it.
We arrived on Amtrak at the Airport/NJ transit station. This is connected to the airport by monorail. Very convenient. We caught the hotel shuttle bus within a few minutes. Arrived at the hotel and were pleasantly surpised. The staff held open the door for us, the folks at the desk were very friendly and helpful.
We went up to our room only to find a queen size bed instead of two doubles. Went back downstairs to fix it, and their computer showed our room as having two doubles. Anyway, the clerk quickly gave us a new room which had the required two beds. Great.
But the room seemed to slope slightly toward the interior of the building. The bathtub/shower sloped the same way. Not enough to complain, but just enough to notice.
The room was adequate, but certainly nothing fancy. The bathroom was a bit cramped but okay. We had coffee in the room one morning, but the maid did not replace the cup or even empty the coffee pot and cup left over. A small inconvenience, but we were left with a shortage of glasses and cups for the next morning.
This hotel is not pedestrian friendly. There are no sidewalks on the street. But that's not a problem, because there is nothing within walking distance you would want to go. Transportation into NYC is about $22 per person round trip by airport bus or NJ Transit subway train.
I would probably look for another place to stay if I go back to this area.
No problems here!from markxinger
I read the reviews and was not expecting much. I was pleasantly surprised! The lobby was clean and spacious, easy to move through. The room and bathroom were also clean, bigger than expected. No sign of mold or mildew in the tub, not even wallpaper that was peeling at the corner (I notice this in a lot of hotels these days). Big TV with good selection of channels. Generous supply of towels. No problem with the staff. What's not to like?
Like most of Newark, NJ - a little difficult to get to. And parking overnight was $8. But these are very minor complaints. I would definitely stay here again.
A Dump with Bad Servicefrom moonglitter
The hotel is very run down. The lobby and reception area are okay as you only have to walk through them, but the rooms are gross. Stains on the wallpaper and chairs, and dirty bathroom floors. The decor is depressingly outdated.
Couple all this with a reception staff that is rude/has an attitude problem and you know you are in a bad place. They actually act like your are bothering them by checking in.
The Hilton should be ashamed.
TIP - Stay at the Wyndham next door. It is beautiful and clean and the staff is great (read the reviews and you'll see). A total 180 difference from the Hilton Newark Airport. Also don't confuse this hotel with the Hilton Gateway in Newark which I hear is better than the Hilton Newark Airport Hotel.
From an Airline Employee...This place is a DUMPfrom actraveler2004
At first, when I saw "Hilton", I was happy because in general, I find their product fairly consistent.
This hotel, unfortunately, does not live up to the Hilton standard. The room was dark, the carpet was dirty the beds curved inward, and the fake veneer on the furniture peeling. The bathroom shower walls had mold on them, and the shower head was filthy.
Listen for what I paid, I had a night's sleep, and the toilet was clean. More than that, nothing.
Check-in was fast, but indifferent. No smiles, no "thank you's", and nothing extra. Only thing I got was a reminder that I was on a Priceline "cheap" room. No class.
If you have a choice, stay at the Hampton Inn, Courtyard, or Country Inn at the airport.
Top Local Tips for Elizabeth
Tony Da Caneca The largest concentration of Portuguese population outside of Portugal is in the Ironbound Section of Newark, NJ. In this section go to Tony De Caneca's a small hole in the wall resturant that hasn't changed in 40 years, they don't need to. Not easy to find, but leave that up to your cab driver. Bring an appetite (hope you like MEAT and SEAFOOD, they do both well): www.tonydacaneca.com
Subways and Trains aren't so bad. You always hear nightmare stories about riding the subways and trains to and from NY. We had a great experience with them. They were fast, convinient, and very economical. Police patrolled the subway stations routinely so safety wasn't a big concern for us.
New York the place to go No clue about Elizabeth but go to New York! Good connection by shuttle, then airtrain at the airport and train to New York City!
Other names for Hilton Newark Airport Hotel
- newark hilton
- newark airport hilton
- hilton newark airport
- hilton newark
- hilton hotel newark airport
- Address: 1170 Spring St - Elizabeth - New Jersey - 07201-2114 - United States
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