Submission date: 2007-10-22 - Date of Stay: October 2007
Submitted by: Bob - From: United States
Type of Traveller: Family Traveller - Age Group: 51 - 60
Hotel reservations
We had a horrible experience with hotel reservation where the people couldn't speak good English. We were treated horribly because we couldn't understand what they were saying. We cancelled our reservations and went to Super 8 on south Virginia where we had a wonderful room and great greetings from their professional staff.
I'll never book a room with Western Village ever again.
Submission date: 2006-06-13 - Date of Stay: March 2006
Submitted by: Terri - From: United States
Type of Traveller: Young Couple - Age Group: 41 - 50
Great Staff
We came to spend the day in Sparks and fell in love with Western Village after talking to a staff Host named "Jan". On our way home we were turned away and couldn't thru the pass due to a pile up and after unsuccessfully looking for a place to stay, we called Jan to see what kind of room rate we could get as this was an unexpected expense and we only lived a 1hr and half away. She gave us a great rate and we were so appreciative but after turning in about 2am We were awaken by smoke alarms approxamately 5am and had to evacuate and so we just took our bags and headed back to Sacramento. We did not recieve any compensation although we were still appreciative of the great rate. But had we not be awaken at that hour we would've possible stayed another night. We have not been able to return since due to the sad loss of my daughter.
We are however in need of a get away now and we look forward to returning to Western Village and hope to get that same great rate if possible as I have not...Read more
