Submission date: 2006-09-10 - Date of Stay: September 2006
Submitted by: Gary Belnap - From: United States
Type of Traveller: Retired - Age Group: 51 - 60
Poor staff
We were treated very rudely by the staff they donot want to answer simple questions and give directions in you Hotel. We asked where the buffet was and were told over there which made no sense to first time guests. The buffet is the worst one we have ever been to the steaks are paper thin and very hard to chew it was like leather and that was med rare! We needed a car rental and were told to contact the airport, you have a car rental in you Hotel which we found by ourselves. Do your front desk people not know about the car rental???? The bowling assocation will be in Reno in March of 2007 and we have several people bowling in that we will not be recommending your hotel to any of these people and we will not be staying there again Whenever someone asked our opinion of where to stay your hotel will not be suggested
Submission date: 2005-04-11 - Date of Stay: August 2004
Submitted by: Gasman - From: United States
Type of Traveller: Budget Traveller - Age Group: 31 - 40
Good value
I was there with my two boys 7and 11yrs . we enjoyed the pool and the live band. the rate was great 39.00 through travelworm room was clean and neat and the location was a short walk to circus circus. I will stay there again.
