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| Submission date: 2005-03-29 - Date of Stay: N/A |
| Submitted by: Disappointed - From: United States |
| Type of Traveller: N/A - Age Group: N/A |
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| Under construction |
| We stayed at the ""new"" Westin on November 11th during their soft opening, and they should have never opened. It really is the old Maxim with a new paint job and a few other new, nicer amenities (like the nice bathrooms, but not as nice as those at the Venetian, for a comparison). The pool and spa were not ready, which we were not told prior to check-in, the entrance way from the parking lot leaked, and construction noise woke us up early. The Heavenly Bed was nice, however, but not good enough to make up for the other deficiencies. I stayed at the Westin because I am a member of Starwood, but really felt that for the dollar, I could have done a lot better at most any other hotel on the strip. (Also, if you eat at the Silver Peak Grille, the Breakfast Buffet is decent; It even offers smoked salmon for the $12 price. However, don't bother ordering the ""Prime New York Steak,"" which might have been a leftover from when the old Maxim's closed more than two years ago. Overcooked and tough as leather.
Their rack rate is about $159, but it should be heavily discounted. I had a room once at the LV Hilton for $39 (weekday) that provided a superior stay to the one I had at the Westin. Until the hotel is ""fully"" restored, let the buyer beware. Even then, there are a lot of better options for the price that Westin in seeking.
Finally, usually, when a guest has such an unsatisfactory stay, the front desk will offer some adjustment of the billing. At the Westin, all I got was a ""I'm sorry and we hope to see you again."" As the old saying goes, ""fool me once, shame on you, fool me twice, shame on me."" My mama didn't raise me to be a fool." |
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