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| Submission date: 2005-04-05 - Date of Stay: April 2005 |
| Submitted by: CW - From: N/A |
| Type of Traveller: Family Traveller - Age Group: 31 - 40 |
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| Tuscany is a great 35.00 Hotel |
| Unfortunately they charge considerably more than that. My room was $200.00 per night. Which wouldn't have been bad except that the mattress was saggy and the bathroom fans in the adjacent rooms were so loud it sounded like an airplane about to take off.
The noise is so bad that no matter how tired you are, when your neighbor wakes up to take a shower, you might as well do the same because there's no way to sleep peacefully once it starts. I was droned out of bed at 7 am sharp after only four hours of sleep.
My ground floor room had no screens on the windows. And according to the hotel, none of the rooms feature screens. Fresh air enters just fine. But if insects or something more menacing wants to enter your room, they do so unobstructed.
The manager of the Tuscany Suites Hotel was not in when I called the front desk to lodge a complaint. After my departure he did return my call but through his almost undecipherable accent could offer nothing more than a insincere apology.
The Manager felt that if I had a problem with the room I should have let the hotel know sooner. As if I was supposed to somehow know that I was going to have a noise problem before it happened. He did not offer to go to the room and actually listen to what his guests have to put up with.
This manager's attitude clearly conveyed that he did not believe I was being honest. He thought I was trying to scam the hotel by attempting to have them adjust my bill after the fact. I have no problem paying $200.00 dollars for a $200.00 room. But for a room in which sleep is not an option, this was not worth it. |
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3 out of 5 readers found this review helpful |
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