Tuscany Suites and Casino Hotel, Las Vegas, United States

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Tuscany Suites and Casino Hotel, Las Vegas

Traveller Reviews

Rating

7.2/10
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Official Contact Details - Tuscany Suites and Casino Hotel

  • Address: 255 East Flamingo Road - Las Vegas - Nevada - 89109 - United States
  • Phone: 702 893 8933
  • Email:
  • URL: http://www.tuscanylasvegas.com/
  • Official Website:
  • Hotel Class: 1 star
  • Rooms: 716
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"Simply put, this is easily THE WORST hotel I've ever stayed at. They gave me problems from the..."

"We had a great time in Las Vegas. The walk to the strip is double but somewhat dangerous, as we..."

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Reviews - Tuscany Suites and Casino Hotel

10 reviews (Showing 1 - 10)
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Rating:

1/10
Tuscany will make your life hell
Submitted by: Suzy in 12/22/05
  • Age Group: 18 - 25
  • From: United States
  • Traveller type: Young & Single
Simply put, this is easily THE WORST hotel I've ever stayed at. They gave me problems from the minute I checked in, saying the rooms I booked through my reservation company were no longer available. I did not receive any notification to that end before I flew in from Minnesota. After saying they simply had no rooms, they somehow found me a room -- exact size I had booked. Afterwards, they sort things out with my reservation company, and tell me everything's fine. That was in May. It is now almost Christmas (yes, 7 months later) and they sneakily put a FAT charge on my credit card! I talk to the "auditing" people at Tuscany, who let me tell you, are far from easy to get a hold of. They claim that the RESERVATION COMPANY did not pay them. Even if that were true, the debt is owed by the reservation company, not me! I've paid my part! And it's unbelievable that they sure know that but are still willing to double-charge me. What kind of business is this?!?! If I buy a tire from a local tire shop, and the local tire shop owes the tire supplier money, you don't see the tire supplier coming to me to collect double money! And get this, instead of working with me, Tuscany tells me that I ought to call up the reservation company and convince them to credit me the money i paid SEVEN MONTHS AGO. It makes no sense to me why I have to go collect Tuscany's debt for them. And why is Tuscany charging me for those rooms, illegally!?!? It is also pretty scary that Tuscany keeps people's credit card numbers on file and then charges them with NO authorization, NO bill, NO notice at all. I would advise everyone to stay away from this hotel. Don't take the chance. I don't want ANYONE to go through what I'm going through now. A bad company like Tuscany should be not be in business.
 
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Rating:

8/10
Good price/quality
Submitted by: Bo in 10/21/05
  • Age Group: 18 - 25
  • From: Netherlands
  • Traveller type: Young Couple
We had a great time in Las Vegas. The walk to the strip is double but somewhat dangerous, as we were mugged. The Tuscany had good breakfast and great rooms!
 
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Rating:

8/10
Big and Spacious
Submitted by: Louanna Schick in 06/17/05
  • Age Group: 31 - 40
  • From: United States
  • Traveller type: Family Traveller
The Tuscany Suites & Casino in Las Vegas, NV is awesome. We stay here every year for our son's baseball tournament. The rooms are so big and nice and the price is very reasonable. (You can find a cheaper price on the internet for these rooms). We really love the little refrigerator and kitchen area. We would of liked a microwave. This is the only place we stay when we come to Las Vegas.
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Rating:

9/10
Wonderfully Appointed
Submitted by: Ron Johnson in 07/02/05
  • Age Group: 51 - 60
  • From: United States
  • Traveller type: Relaxation Seeker
We thoroughly enjoyed our stay at the Tuscany in Las Vegas. Our room was very spacious and nicely decorated. The pool area was private and quiet and the rest of the grounds lush!! We did not spend much time in the casino....will next time! It seemed like a lot of fun!! The staff were exceptionally friendly and helpful. It was nice to be a short walk away from the 'hustle and bustle' of the strip so we could relax and not have to walk through a huge lobby to get anywhere!! Hope to stay there again soon!
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Rating:

10/10
Excellent
Submitted by: David Blankley in 06/22/05
  • Age Group: 51 - 60
  • From: United Kingdom
  • Traveller type: Family Traveller
Very good hotel. Very quiet, nice atmosphere. We had an excellent stay.
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Rating:

7/10
Close to the strip but quiet
Submitted by: Paul Hammerschmidt in 07/02/05
  • Age Group: 31 - 40
  • From: United States
  • Traveller type: Business Traveller
Nice Business class hotel, when one is not looking for the 'strip' and all of the glamor and glitz, this would be an excellent choice of hotel. Close enough to the strip to walk, but far away enough to be quiet.
 
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Rating:

9/10
Peaceful
Submitted by: Carol Lloyd in 06/17/05
  • Age Group: 51 - 60
  • From: United States
  • Traveller type: Mature Couple
We only stay at the Tuscany when traveling to Las Vegas. We first stayed here many years ago when our daughter was with a traveling soccer team and we had a tournament in Vegas. The team mom booked us there and we have stayed there ever since. The rooms are very spacious and clean. I love the fact that you don't have to walk a mile or two to your car or your room after a long day/night of fun. Also, it's awesome not to have to walk through a smokey casino to get to your room. The grounds are beautiful and it's a very quiet hotel. I feel safe walking on the grounds and the two pools are great.
 
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Rating:

10/10
Spacious, Convenient & Inexpensive
Submitted by: Robert & Diane Reed in 05/03/05
  • Age Group: 51 - 60
  • From: United States
  • Traveller type: Mature Couple
We held our daughter's wedding in Las Vegas and a friend of ours suggested that we stay at the Tuscany Suites. We found the rooms to be spacious, nicely furnished and clean. The hotel is conveniently located to the Strip and inexpensive compared to most and it doesn't take forever to get to your room! The staff were all courteous and friendly. We loved the fact that all the rooms have a kitchenette. The lobby and cocktail lounge areas are very lovely and inviting. The prime rib at the restaurant was one of the best we've ever enjoyed and that says a lot coming from ex-restaurant owner's! The casino area is smaller than most but we enjoyed it just as much as anywhere else. We will stay at Tuscany Suites & Casino every chance we get in the future.
 
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Rating:

9/10
Spacious, clean & a great value
Submitted by: Bill Roach in 05/04/05
  • Age Group: 41 - 50
  • From: United States
  • Traveller type: Business Traveller
I travel quit frequently and have the ability to stay where ever I please. I stayed in the Tuscany Suites Hotel for the first time a couple of years ago and was pleasantly surprised. The rooms were large, clean and accommodating. The exercise facility is second to none. I personally like the parking situation. I can park my car in front of my hotel suite and have access to it anytime without going through a large parking garage. I'm not a big gambler but, I have had more luck in the casino here than any other hotel casino. If I lose I'm not upset because I didn't have to spend a lot of money on my room. For the money, I honestly believe that the Tuscany Suites are the best value in all of Las Vegas.
 
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Rating:

1/10
Tuscany is a great 35.00 Hotel
Submitted by: CW in 04/05/05
  • Age Group: 31 - 40
  • From:
  • Traveller type: Family Traveller
Unfortunately they charge considerably more than that. My room was $200.00 per night. Which wouldn't have been bad except that the mattress was saggy and the bathroom fans in the adjacent rooms were so loud it sounded like an airplane about to take off. The noise is so bad that no matter how tired you are, when your neighbor wakes up to take a shower, you might as well do the same because there's no way to sleep peacefully once it starts. I was droned out of bed at 7 am sharp after only four hours of sleep. My ground floor room had no screens on the windows. And according to the hotel, none of the rooms feature screens. Fresh air enters just fine. But if insects or something more menacing wants to enter your room, they do so unobstructed. The manager of the Tuscany Suites Hotel was not in when I called the front desk to lodge a complaint. After my departure he did return my call but through his almost undecipherable accent could offer nothing more than a insincere apology. The Manager felt that if I had a problem with the room I should have let the hotel know sooner. As if I was supposed to somehow know that I was going to have a noise problem before it happened. He did not offer to go to the room and actually listen to what his guests have to put up with. This manager's attitude clearly conveyed that he did not believe I was being honest. He thought I was trying to scam the hotel by attempting to have them adjust my bill after the fact. I have no problem paying $200.00 dollars for a $200.00 room. But for a room in which sleep is not an option, this was not worth it.
 
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