Submission date: 2008-04-20 - Date of Stay: April 2008
Submitted by: Claire - From: United Kingdom
Type of Traveller: Family Traveller - Age Group: 41 - 50
Kids loved it
I'm such a wuss. Scared of heights but I go and book a night at the Stratosphere! Actually it was for the benefit of our 3 boys who desperately wanted to go on the rides at the top of the tower and to take pix of Vegas at night from the observation area. That part was actually really great fun, but not impressed with the room. We specifically asked for non-smoking and they gave us a room that although it said n/s on the door the shower curtain absolutely stank of stale cigarette smoke, even when the bathroom door was closed it still pervaded the room! However another guest told us that everyone smokes in Vegas whether they normally do or not, so probably completely ignore the n/s room signs! The main buffet restaurant served an adequate, self-service breakfast which the boys loved as it was an all you can eat affair and a great novelty for them to start off with breakfast and an hour later select stuff for dinner! Lack of correct communication from reservation staff meant that we almos...Read more
Submission date: 2007-04-16 - Date of Stay: March 2007
Submitted by: Carol - From: United States
Type of Traveller: Mature Couple - Age Group: 41 - 50
Housekeeping intrudes on privacy
We stayed at this hotel for our 25th wedding anniversary, we also were married in Vegas so we wanted to make this a special time. We stayed at the Stratosphere for a week, everything was great: Shows, Food Room. We ate on top of the world it was very special, the night before we were to leave we started packing and we noticed that our stuff was not in right places and dissaray in closet and suite cases, housekeeping was going through our stuff.
Submission date: 2006-12-19 - Date of Stay: December 2006
Submitted by: David Brown - From: United States
Type of Traveller: Disabled - Age Group: 31 - 40
Get everything in writing - they lie!
I called the hotel several times, I have special requirements and I wanted to make my vacation as easy as possible. I can't walk very far. So I called to see if they could get me a power chair, powered being the operative word. They said that would not be a problem. I knew you could rent them, however they said since I was a guest there would be no charge. Things were looking up upon more research, laundry service available - no fee listed. Called the hotel again, was told that was part of the resort fee and it was free, no charge. There were other problems, but I would not recommend this hotel to anybody
Trying to vacation on a budget, because they will tell you everything is included on the phone but when you get there everything is extra. I asked about the things that I had
requested. They said they could get a chair but it would be $40 a day and there was a self-service coin operated laundry facility on the 6th floor. As far as maid service 2nd day of stay bed looked made up but...Read more
Submission date: 2006-06-13 - Date of Stay: June 2006
Submitted by: Edith - From: United States
Type of Traveller: Adventurer - Age Group: 41 - 50
Room dirty
After I checked in went to room they had originally gave me room on 19th floor room 41971 and it was filthy wet towels on bed etc.
They told us to go to room 23 on same floor and wait for key...we waited for 20 min before I decided to go get the key myself. NO I'm sorry no nothing... I am very disappointed in my stay as is my friend that was in room 86 on same floor her name is Liz. I’m sure she will be contacting you also. Edith Meyer stayed June 6-11...also did not get my messages sent to me. I felt like this ruined my stay..
