Sahara Hotel & Casino, Las Vegas, United States

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Sahara Hotel & Casino, Las Vegas

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Rating

4.5/10
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Official Contact Details - Sahara Hotel & Casino

  • Address: 2535 Las Vegas Blvd - Las Vegas - Nevada - 89109 - United States
  • Phone: 702-737-2111
  • Email:
  • URL: http://www.saharavegas.com/
  • Official Website:
  • Hotel Class: 1 star
  • Rooms: 1709
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"While this is not a luxurious hotel, it is from a different era ... not the extravagance of..."

"My wife and I go to Las Vegas at least a couple of times a year. We're exactly the type of people..."

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Reviews - Sahara Hotel & Casino

8 reviews (Showing 1 - 8)
Review this Hotel

Rating:

7/10
Pretty good deal - somewhat of a time warp
Submitted by: Maura in 10/08/07
  • Age Group: 41 - 50
  • From: Canada
  • Traveller type: Family Traveller
While this is not a luxurious hotel, it is from a different era ... not the extravagance of Mandalay Bay but far less pretentious. Easy to get to the pool - large pool with no mid day closings like some of those on the strip. The wait staff in the gambling area are dressed in somewhat normal attire - rather than women with too much flesh hanging out everywhere. Reasonable rates, still on the strip without the foot traffic that you encounter further up the strip. Enjoyable.
 
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Rating:

1/10
Disgraceful
Submitted by: Luis in 10/16/06
  • Age Group: 31 - 40
  • From: United States
  • Traveller type: Large Group/School
My wife and I go to Las Vegas at least a couple of times a year. We're exactly the type of people Las Vegas marketers target: DINKS in our 30's. Our places of choice are Mandalay Bay and The Wynn where we're always treated like royalty. We just returned from our stay at the Sahara this week. The only reason we stayed there in the first place is because we travelled with a large group for a convention. The Sahara is by far THE WORST HOTEL IN THE WORLD. This place needs to be imploded out of its missery. The service is HORRIBLE, the staff INCOMPETENT, and the building is in a state of great disrepair. This place is not completely useless, however...it can always serve as a bad example!!!
 
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Rating:

2/10
The Worst
Submitted by: Beckie in 07/31/06
  • Age Group: 41 - 50
  • From: United States
  • Traveller type: Business Traveller
Having been to Vegas a dozen times, this was the only bad experience I’ve had with a hotel. This place is in dire need of repair or better yet, implosion. Slow check-in and unfriendly staff, unconditioned hallways and elevators, and one of three elevators working...so slowly that by the time you leave your room and make it to first floor you feel in need of a shower. First day bathroom sink wouldn't drain. Next morning, bathroom floor covered in water from major ceiling bubble leaking and on the verge of busting...luckily did not fall entering the room. Called front desk that rang for literally 12 minutes, finally had to find main number to get an answer and transferred to manger Paul. Not one word of apology for any inconvenience, as I was going to miss appointment at the furniture market...not one word of concern, only "we'll get someone up there to look at it and if needed get you another room." after waiting on that and telling us we'll be moved to another room, were told we must wait to have the luggage moved...they would not do it without me being there. Been on cruises and stayed at many hotels and never found this to be the case. Still not one "sorry about all of the aggravation" or a simple comp for a dinner or anything to make up for the total inconvenience from anyone! Missed more than 4 hours of time I was to be at the market due to this neglected and poorly staffed hotel. If you are considering staying at the Sahara for the lower rate, do not do it...do not do it...do not do it
 
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Rating:

1/10
Horrible!
Submitted by: Mel in 06/28/06
  • Age Group: 31 - 40
  • From: United States
  • Traveller type: Weekend Breaker
I just returned from Vegas and have made it my mission to post this on every travel site I can. I know the complaint letter I sent to the Sahara will probably get tossed in the trash unopened, so this is my way of (hopefully!!) saving others from this rotten hotel. We were in town for a wedding at the MGM and decided to stay at the Sahara because of its rates and because it is along the monorail line. From the moment we checked in, we received nothing but attitude and bad service. When we entered the room, we noticed it did not have a minibar. Stupid me, I thought all three star hotels had a refrigerator. We needed one because my husband is a diabetic and has to keep his insulin cold. When we called down to request one, we spoke to someone who sounded like he was reading from a script. I explained our situation and had the script repeated to me, word for word. I tried to explain that this was for medical reasons, to no avail. We had to keep his meds on ice the whole weekend. We also tried to get an iron brought to the room because ours was broken and the ironing board cover was beyond filthy. That took three hours and a call to the manager who could not have cared less. At check-in, we noticed blood spots and smears on the wall next to the bathroon and had a stained (with what??) towels in our bathroom. The whole experience was completely disgusting and stressful and has soured us on Vegas. It will be a long time before we come back...
 
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Rating:

4/10
Sahara management needs people skills
Submitted by: Jim in 06/07/06
  • Age Group: 41 - 50
  • From: Canada
  • Traveller type: Relaxation Seeker
I'll cut and paste my complaint email that I sent to the Sahara into here. Let's just say the Sahara management needs to be sent to courses on how to deal with people. To whom it may concern - I recently stayed at the Sahara Hotel for a period of 10 days. I checked out on June 4, 2006. After leaving the hotel I discovered I left my jacket behind in my room ( Room 1786 ). I've been in contact with housekeeping at the Sahara and they do indeed have it. My problem now resides in getting it back. Originally housekeeping was going to ship it to me C.O.D. but after discovering that I live in Canada they said they can't ship C.O.D. out of the USA and they wanted me to send them the cost of shipping before they would ship it. Housekeeping informed me that cost of shipping would be about 10 dollars. I asked to speak to the manager, Paul, about possibly getting the Sahara to foot the cost of the shipping. The jacket weighs less than a pound by the way. I didn't get to speak to Paul as he was out at the time. I did get to speak to someone else, however and he had such an obnoxious attitude that I couldn't believe what I was hearing. Unfortunately I didn't get his name. He said to me that there was no way he would even give Paul my message as he said that there was no way that the Sahara would even consider paying the shipping cost. He came across as so arrogant and obnoxious that I just couldn't talk to him anymore because I was steaming so badly. I do realize that it was my own fault for leaving the jacket behind but I guess I thought that the Sahara might want to consider it somewhat of a good will gesture to send it back to me for the meagre shipping cost of 10 dollars after I had spent almost 3000 dollars including airfare, hotel costs and dropping money in the Sahara Casino and restaurants. I know that I'm not some whale that comes into your hotel with 10's of thousands to spend but I was hoping you might want to do something small to keep the ordinary working guy happy and coming back to stay with you. If I was this type of huge money spending whale, I'm sure you wouldn't think twice and eating such a small cost to keep me happy. I do make about 4 trips to Vegas a year and now I can strike the Sahara Hotel off my list of places to stay or even visit. The message that gets played while waiting on hold at the Sahara about treating hotel guests like family doesn't appear to ring true as I hope you wouldn't treat your own family as badly as I've been treated by your hotel. When my friends ask about me about this last trip to Vegas and staying at the Sahara, I'm sure you've got a pretty good idea of what I'll tell them. But I'm positive you could care less because you've got my hard earned money now and have moved on. I do hope this message does get through to someone but I'm not counting on it............
 
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Rating:

7/10
Not too bad!
Submitted by: Alek in 02/21/06
  • Age Group: 31 - 40
  • From: United States
  • Traveller type: Budget Traveller
A very good deal for its price, very luxury room (I stayed in the older building), nice interior design & decoration, very pleasant atmosphere, both - inside the room and hotel's hallways. But... the LONGEST wait-time to check-in I ever seen. Customer service (at check-in) is absolutely horrible. Out of 15 service windows only 1-3 are working. So, standing in line for check-in could take up to an hour (maybe more)! Oh, yeah. And the wait for an elevator is like waiting for a bus in a suburb: wait and wait... until Christmas. Old, old elevators, but... as long as they work and don't get stuck ;-) But otherwise, quite pleased with the hotel.
 
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Rating:

6/10
Usually cheap, some great points.
Submitted by: Suzy Q in 02/08/06
  • Age Group: 51 - 60
  • From: United States
  • Traveller type: Budget Traveller
Haven't stayed at Sahara for a while, but have stayed several times in the past. Rooms are nothing fancy, but usually well priced. Be sure to note that they charge $4 a day - local phone calls and energy surcharge ($1 phone, $3 energy) - charged to you regardless of use - many 3rd party sites don't let you know this. Also, it is worth $10/night extra for "deluxe" rooms - more non smoking available in the Tangiers Tower, and you get to individually control the air/heat!!?? I have never stayed in other towers, but have noticed that most reviews with complaints are for the other towers. They have a nice pool area, with cheap cabanas. The days of $1 blackjack are gone, but it doesn't seem to have hurt them. There is sometimes $3 limit blackjack, but watch out for tables with continuous shuffle machines! The steakhouse is great, the Mexican restaurant varies, and the buffet is now overpriced since they have gone up again recently. The Sahara is the northernmost shuttle stop for the Monorail - and it is more convenient than at most monorail stops. If you are driving, they have two valet parking areas (strip and Paradise Rd) as well as a self park garage. One of the best things about the Sahara is the Casbar lounge - with music and comedy, no cover, almost every night. Divas of Comedy is great. The show The Platters, The Coasters, and The Drifters is excellent. The Sahara is a good choice for North Strip hotels if you can get it for a good rate.
 
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Rating:

8/10
Get rid of the time share vultures!
Submitted by: Ellen in 01/03/06
  • Age Group: 41 - 50
  • From: United States
  • Traveller type: Mature Couple
This a comfortable, non intimidating atmosphere. where you really get your money's worth. The comps are constant and user friendly. I stay twice a year and will keep coming back for more. They need to get rid of the time share vultures.
 
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