Riviera Hotel Casino

, Las Vegas, United States
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Riviera Hotel Casino

, Las Vegas
3 star

Rooms: 2075

2901 Las Vegas Boulevard South - Las Vegas - Nevada - 89109 - United States Hotel Website | | 702 734 5110
732 Traveller

Reviews - Riviera Hotel Casino

9/10
Wondeful Week
Submitted by: Jeanette in 21/07/09
  • Age Group: 31 - 40
  • From: United States
  • Traveller type:
My husband and I stayed at the Riviera for a week and enjoyed ourselves. Some rooms have been rennovated and some have not. You should, when booking, ask for a newly rennovated room. Our room was great and the staff all the way around was wonderful.
4/10
Pay Extra Money!!
Submitted by: leah in 19/02/09
  • Age Group:
  • From: United States
  • Traveller type: Business Traveller
The location was good but i payed for a signature room and did not recieve it. So for paying for what I got was awful. They would not let us change either I suggest a different hotel and pay the extra money for comfort
10/10
Wonderful staff
Submitted by: Dawn in 31/07/06
  • Age Group: 31 - 40
  • From: United States
  • Traveller type: Young & Single
The Pool was breath taking. The Casino staff was very knowledgable. The accomidations where fantastic.
8/10
Classy not garish
Submitted by: Louis Christie in 22/06/05
  • Age Group: 51 - 60
  • From: United States
  • Traveller type: Retired
Enjoyed the hotel and the amenities. The price was appropriate and the location to local activities was good. Staff were friendly and accommodating.

Historical Traveller Reviews of Riviera Hotel Casino

pleasantly surprised....

from ekbmtm
My friends decided to get married in LAS VEGAS,NV and were staying at the Riviera. In the beginning, I was hesitant to stay here since it was on the older part of the strip, but I ended up loving it! The room was big, clean and we had a great view of the strip. The housekeeping staff were very friendly and helpful. The pool was modest, quiet, very neat and clean. Although, the drinks via poolside were incredibly expenisve.

The only complaint I have is that communication was terrible. No one told us about the players club card for gambling or where anything was located ( pool, restaurants,shops etc). I started to find my way around when we were about to leave! Overall, I would definitely recommend it!

Lack of Service at the Riviera

from A TripAdvisor Member
For the amount of money spent at this establishment, and all the hype about how wonderful of a place it is, it is not worth it.First of all the wait to check in is long and they don't have a sense of urgency, and employees just seem not to care.Then we were suppose to have a room with 2 beds had 1 king sized bed, no coffee maker, no hair dryer, very small, also lighting terrible, on 2 of 4 days at this hotel house keeping tried to enter room, even with do not disturb sign on door, room service is lazy trays setting in hall over a day.Then the reps from the area resorts will hound you and pretty much make you feel threatened because you turn them down, there are 3 booths in this hotel and these reps are very much a nuisance, the hotel should do something about this.Then we played in this casino 4of 5 days we had been served 2 drinks the whole time we played, floor workers very slow and seem as though it is a pain to serve the guest.Then the 24 hour cafe is not open 24 hours it closes at 12:30am,when you get your fun book you will recieve some nice offers, but if the business closes you can't use the coupons.We called the front desk 2 days in a row to speak with someone in management and the phone just rang and rang, we left a comment card with our displeasure but we doubt we will get a response.We usually don't want to gripe or complain about a business but this was our 1st visit and it was suppose to be our special honeymoon, we had renewed our wedding vows in church saturday and flew out to Vegas Sunday. From the time we walked into the hotel until the time we left, it was an awkward feeling. No hospitality or concern for guest, just rake in the money and send you on your way.Also get prepared to pay a $3 additional energy charge per day, because they are having a crisis in Vegas.The place is clean and the shows are good,I just hope that they soon learn how to treat their guests with more care.

Customer service training suggested

from A TripAdvisor Member
We spent 3 nights at the Riviera Hotel and Casino. I wonder what kind of training they give thier employees at the Riviera. If you asked me I would say "To be as rude and offer as little help to the customer as possible". Being treated rude was only one of the wonderful benefits offered by the Riviera. We also had no water one morning and were stuck in our room until noon. We were told that they would compensate us with a free buffet or a show, just see the manager!!! Never could find him or get any help from anyone to find him/her. Free drinks are also offered to the casino players when playing slots, ect... we found a cocktail waitress once that brought us a tiny little drink, but she never reapearred, so we went down the street to another casino where we were served drinks and treated a little bit better.

Worst hotel ever

from Gambitgirl
I was the coordinator for a trade show that was flying in about 100 reps from the Far East & booked a large block of rooms at the Riviera. I arrived first, 2 days early, at 2am & was told my room was not available...at 2am, when I told them I would be there! When I was put in a room it was in a completely different tower from where all my reps were, which was very inconvenient, on the bottom, floor, bordering an alley, where I was awakened each morning by drunks smashing bottles and the garbage dumpster being emptied. The room was dingy, smelly, and felt most unsanitary. This is one of the original hotels from the 1940's era & I do not think it's decor, carpet, linens, or sanitation practices have changed one iota since the Rat Pack was in town. The casino had low ceilings, garish (even for Vegas) colors, smelled horribly of 50 years of cigarette smoke accumulation, and the carpeting was threadbare. I was most embarassed to have my reps in this horrible place & suggested, after checking out other hotels that they only sleep, shower, & change in this rathole & spend their leisure time, outside of the conference, down at the Bellagio or the Luxor, which is where I spent all of my free time. When I checked out I was handed a bill for not only my block of room, but another convention's also. The hotel tried to bill me for another company altogether & then acted very hostile when I pointed out the error. I will tell everyone I know to NEVER stay at the Riviera whether on vacation on on business. You've been warned, this place sucks.

small

from A TripAdvisor Member
love the Rivie becuase it is small the service is good it is small enough that you can find any of you travel friends when looking for them

Worked for me

from A TripAdvisor Member
The Riviera actually exceeded my expectations in some ways during my 2-day, 1 night convention trip to Las Vegas. I was upgraded for free to a larger room; the room was extremely quiet, clean and nicer than I expected; front desk personnel were friendly; location was easy walk to LV Convention Center. Coffee shop service & food were ok, but nothing to rave about. I've alot of biz travel experience....for the discounted weekday price I paid, it worked for me.

Friendly

from A TripAdvisor Member
When we couldn't find the front desk, a staff person walked us there. The line was long so we were afraid we would be waiting an hour. We were directed to the kiosk line to check in and it went very quick. In 10 minutes we were on our way to our room and the lines in the lobby were almost gone. The room was clean. We saw the show Splash which was fun. We got confused on the show times, but they were very helpful and worked us in. We used the kiosk to check out too. We like this hotel because of the bargain prices and clean rooms.

Excellent

from A TripAdvisor Member
Loved the Hotel. Was there in July 2000 for 5 nights and had a great time. Received a free show with booking at the Riviera and had fun playing their slots - luck was on our side.I would recommend this hotel highly and am planning on another trip for New Years (2003-2004) and will be surely staying at The Riviera.

Stay somewhere else

from A TripAdvisor Member
I didn't stay here, but then again, one walk through the place convinced me not to. Tacky, seedy and just horrible were the first words to come to mind. I was damned near accosted by no less than 5 people hawking their stupid shows. (here's an example: "Why don't you want to go? It's free!!) What a dump! I was supposed to be there for a conference, and thank God the Riveria was sold out on the Sat. night I wanted to stay. The travel agent at my Association found a room at the Embassy Suites Convention Ctr for that Sat., but I walked to see what the hotel looked like and I BEGGED the mgrs at the Embassy Suites to let me stay there longer at the convention rate (had to justify to get reimbursed). Horrible, horrible, horrible place -- spend the money somewhere else.

No problem here!

from grannypat8
Stayed here from Tuesday through Saturday, no problems noted. Felt the staff was very polite and helpful whether I was asking for directions or for more pillows. The pool area is clean and roomy, with deck chairs available (and brought to you!) on request. This hotel is centrally located to many of the best places. They also have a very good & resonably priced buffet.Would not hesitated to stay here again!

Top Local Tips for Las Vegas

the Deuce Buses Make full use of the buses up and down the Strip.As their advert says ,2 dollars one way 5 dollars ALL DAY, the Strip is one heck of a walk and a 24 hour bus pass is worth every cent. Finally as every one in Vegas tells you all the time "HAVE FUN ".

Great Rental Car Agency Just Off the Strip I needed a good rate on a car during an extremely busy weekend in Las Vegas. Instead of paying the insanely high rates at McCarran Airport or the rental locations in hotels on the Strip, I rented from the Avis Rent A Car agency in the Boulevard Mall, a short cab ride from the Strip. Not only did we get a good car at a reasonable rate, but the staff there were extremely helpful. And we found out after we arrived that they would have PICKED US UP at our hotel! They dropped us off at our hotel after we returned the car. We had great customer service, a great rate, and a lot less hassle, plus, to save money, we were able to limit our rental period to the minimum amount of time we needed the car.

Not an efficient town Be prepared to wait in line EVERYWHERE! Take good shoes.

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Other names for Riviera Hotel Casino

  • riviera las vegas
  • riviera hotel las vegas
  • Address: 2901 Las Vegas Boulevard South - Las Vegas - Nevada - 89109 - United States
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