New York New York Hotel and Casino

, Las Vegas, United States
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New York New York Hotel and Casino

, Las Vegas
4 star

Rooms: 2032

3790 Las Vegas Boulevard South - Las Vegas - Nevada - 89109 - United States Hotel Website | | 702 740 6969
3341 Traveller

Reviews - New York New York Hotel and Casino

2/10
Really not a 4 star hotel!!!
Submitted by: Leigha in 16/01/07
  • Age Group: 31 - 40
  • From: United States
  • Traveller type: Business Traveller
We just got home from a 3 night stay at the New York New York Hotel and Casino. It was a very disappointing experience. We had reserved a non-smoking room with a king size bed. What we got was a smoking room with 2 double sized beds about 500 ft away from the only elevator that went to that floor. I woke up with a headache from smelling the smoky pillow all night so we requested a room change the next day. They had us move ourselves to a tiny room where only one person could walk around the room at a time. There was no table in the room and only one chair so we couldn't order room service. My husband had a conference so I brought my laptop so I could do some work from the room while he was away. However, the internet connection was so slow (and I tried 100 times within 3 days from both rooms) I was never able to download or upload anything to my work. I thought since I can't work I'll go have a manicure/pedicure. The pedicure chair was basically a folding chair up on a platform. Very uncomfortable and awkward and not a pleasant relaxing experience. The towel bar in the bathroom fell off when my husband hung his towel up the first day and there were remnants of a previous hotel guest in the bathroom. The floor hallways were so long that there were 2 ice/vending machine locations per floor. However, both water/pop vending machines on our floor were “Out of Order”, very unfortunate when its 5am and you want a drink of water and you don't want to go hunting on another floor for some water in your pajamas. I would highly recommend you consider another hotel if you are going to Vegas for business or pleasure. Also, we left our kids at home but I wouldn't recommend bringing children as there is nothing there for them to do.
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9/10
A place for everyone!
Submitted by: Faith Miller in 26/04/05
  • Age Group: 31 - 40
  • From: United States
  • Traveller type: Young Couple
The hotel staff is friendly, the rooms were spacious and very clean, and the casino and restraunts are situated so you can find whatever you want quickly and easily! Great for the traveler that wants a hotel/casino that is elegant, fun and clean! Check out the decor!

Historical Traveller Reviews of New York New York Hotel and Casino

NYNY

from A TripAdvisor Member
Stayed at the NYNY this past weekend. Upon arrival at the hotel (approximately 4 pm), it was extremely chattery and busy - I loved it!!!The room was nothing fancy but my view was magnificent. I looked directly at the M&M/Pepsi Store inside the MGM. I always received prompt, friendly service and check-in/out were phenomeonon - quick & simple!I was disappointed in the hours of pool operation. Pool did not open until 10 am - what's up with that???? I could not get a direct answer from any employee.Overall, it's a keeper - I'll be back!

Good value

from madness0284
There was a slight problem with check-in, however, we were pleasantly surprised with our rooms, more than above average in size and very clean, with two windows, we were surprised with the lack of noise from the rollercoaster which was right outside our windows. The resaturants were slightly dissappointing though

Needs to define its targetted clientel

from A TripAdvisor Member
The rooms were fine altho our room was a country mile from the elevators. The casino was good. The dealers were friendly and the players were good people although some had no business at the table games. Gallegher's restaurant which I used three times in five nights was/is outstanding. While I used a VIP registration desk the lines to register or check out were impossibly long and tedious. The rough aspect of this hotel is that they apparently cater to a very young clientel. The place was packed to the point that trying to walk someplace was near impossible and loud, the noise level on the casino level was near deafening. Perhaps it was Spring break week.

Just your basic hotel

from A TripAdvisor Member
I have stayed at NY, NY twice (only because they are comped) The first time we had requested a non-smoking/king bed room, they put us in a smoking 2 twin bed room. After complaing, they put us in a handicapped room, which has a shower that floods the bathroom and room. This was a suprise trip for my 21st birthday, and needless to say I was not having fun. As a whole the casino is fun and the night life is a good time too. But compared to the Mandalay Bay, is just ok.

Good Casino, Bad Service

from A TripAdvisor Member
As always with most hotels, check-in at anytime but cannot pick up the key until 3:00pm; no problem. So we arrived around 11:00am, checked-in, and were told to come back at 3:00pm to p/u key. Drove to me sister's in Henderson and came back at 3, but then was told that the room would not be ready for 2 hours. Nah, not good. After complaining, we finally got the key. Went to the room and key did not work. Went downstairs to reprogram key and still did not work. Did this 3 times. They had to call maintenance and security. Their keys work, not ours. Security told me to get a new key but front desk refused !!!!!! Finally, the security sgt came and told front desk to do it. Feels like the front desk staff thinks their in New York. Also asked for a view of the strip, was told no problem and received a outstanding view of helicopters leaving the airport. Yep, a view of the airport, nice huh. So as far as the staff goes:Security - A+ (hard job but good)Maintanence people - A+ (even though I shouldn't have to deal with them)Housekeeping - B (descent job)Front Desk - FCasino this themed pretty good, looked like New York City with the steaming manhole covers. Great New York style resturants. We come to LV 2-3 times a year, never again will we say here. Circus Circus is a better hotel than New York, New York.

Never again

from A TripAdvisor Member
Long story short, we got stiffed on the room we reserved twice at NY, NY. They don't honor reservations, smoking/non-smoking or bedding type. They give you whatever room they have at the time. We even tried waiting for 3 hours for s different room with no luck. We love the hotel but expect a non-smoking king when that is what we reserve.

Nice fun hotel

from A TripAdvisor Member
After staying in a luxury suite at the Venatian on a previous visit to Las Vegas I was unsure that this hotel would live up to any expectations I had. Even though the two hotels do not compare, I would recommend this hotel to anyone. I stayed in a basic room which was adequate in size. It was a corner room overlooking the strip which provided an excellent view. I thought the casino floor was one of the best on the strip as the theming continued which added to the atmosphere of the whole hotel. The staff were very friendly and helpful. The main reason I choose this hotel was because of the roller coaster ( I am a huge white knuckle ride fan.) I was not dissapointed, it was probably the bast ride I have ever been on (and I had been on a lot of different ones!!) I would recommend this hotel to anyone who wanted a great Las Vegas experience without a huge expence.

Big Apple had a worm.....no pool

from A TripAdvisor Member
Tight and congested casino floor, full of seemingly underage kids from CA. Heeding the outcry, the pool is now closed for renovations - but we didn't know it until we tried to go. The MGM pool is open to NY, NY guests, as long as it is not the weekend. FYI, the trek to the MGM pool is about 20 minutes. The wallpaper was peeling off the wall in one spot and shower was the size of a porta-potty - and we upgraded to this room! Overall, wanted to like it, but couldn't. Stay elsewhere unless you want to relieve your college spring break.

Bad First Impression

from A TripAdvisor Member
Stayed at hotel. Had a hard time checking in. There was no room available for 12.00 hrs after arriving in hotel with pre-paid trip. Lighting in rooms was awefull, realy poor. Card swipe elevator out of order more often than not.

Great Room-Great Staff

from geminiguy1111
After seeing some negative reviews of NY-NY, I was pleasantly surprised at the service and accommodations! I arrived early in the morning (6:30AM) and was given an upgrade to a wonderfully large room that was very tastefully decorated. I did not hear the much talked about noise from the roller coaster. I found the front desk staff and the casino employees very helpful. I would not hesitate to stay at NY-NY again!

Top Local Tips for Las Vegas

Bring your comfortable shoes. There is soo much to see and alot of it is in walking distance. There are monorails and pedestrian bridges connecting some of the casinos. The buses run up and down the strip so you can ride some or walk. Vegas is in the desert, but the evenings can be kinda chilly so keep a jacket handy, especially depending on what time of the year you travel. The air is dry, so I found that a nasal saline spray was most helpful at the end of the day.

Careful of the taxi drivers Becareful of taxi drivers, we had one that shold not have been on the road! He came close to crashing twice. We only tipped him $1 since he drove like a nut (we didn't have a problem with any other taxi drivers on any of our other trips) After he saw his tip he started yelling and swearing at us.

Margaritas Fat Tuesdays Margaritas are the best. On located across the street at the MGM. A few others located on the strip. We made it to every one of them. Also Kauhunaville (sp?) at TI, I believe, has great margaritas and flare barteneders. Really neat to see!!

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Other names for New York New York Hotel and Casino

  • ny casino
  • new york resort
  • new york new york las vegas
  • new york new york hotel las vegas
  • new york las vegas
  • new york hotel
  • Address: 3790 Las Vegas Boulevard South - Las Vegas - Nevada - 89109 - United States
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