Hard Rock Hotel and Casino

, Las Vegas, United States
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Hard Rock Hotel and Casino

, Las Vegas
4 star

Rooms: 668

4455 Paradise Road - Las Vegas - Nevada - 89109 - United States | 702 693 5000
1621 Traveller

Reviews - Hard Rock Hotel and Casino

Historical Traveller Reviews of Hard Rock Hotel and Casino


from A TripAdvisor Member
I was scared after reading bad reviews of the Hard Rock before going there last July. The pool was incredible. Service was great. Food at 24/7 was good and reasonable. I had a positive experience and would return. It is off the stripe so I would only stay there when weather is warm for pool use. Love Las Vegas.

Hard rock - Rocks!

from A TripAdvisor Member
Great Casino- great rooms- very clean and roomy. I was there with a couple of Navy buds I haven't partied with in years- the Hard Rock did us up right. + if your into it there is a strip joint right across the street- (Club Paradise) talk about ideal location.

Only downside no Buffet.- If your 20-30ish and like to party this is the place for you to go!

Buyer Beware...

from A TripAdvisor Member
Beware of this place and its hidden charges. The place attempts to nickel and dime you at every turn. You won't find this out until checkout though when you view your bill. The room is nice eventhough parts of it are falling apart. Lots of young people but mostly guys...hint....The scene has shifted to the Palms. The Hard Rock is so 90's. LOL Needless to say I won't be staying there again.

Cool hotel, lukewarm staff

from A TripAdvisor Member
Just returned from 3 nights there. We arrived on Monday at 12:30 am and
were told that the hotel had oversold the rooms. Even though we had
prepaid, there were no rooms available. A very nasty man at check in
told us that we could go across the street "on them" to Alexis Park and
come back tomorrow. After complaining, a room mysteriously opened up
but we had to wait 1 hour for it to be ready. We were very tired still
being on east coast time. But the bed was super comfortable, great
mattress, and worth the wait. Man at check in was very unconcerned and
did not offer us any compensation while we waited. The pool is
fantastic, much better than other hotels in Vegas but staff came around
and made everyone keep their chairs in single file "fire code" so you
could not follow the sun if you were tanning. At check out we were told
that there was a 5$ per day "resort fee" which was not included in the
price of the room. I don't know what this was actually for. We refused
to pay for the first night since we did not even get there until 12:30.
Aside from these complaints which were totally related to the staff,
the hotel itself is great. We had a pool view and the french doors
actually open so you can lean out over pool. The crowd was cool and
another plus, hardly any children. I would stay there again but I am
now a little wiser about the staff.

Hopefully It Gets Better

from A TripAdvisor Member
Okay, so I've read all the negative reviews about Hard Rock and ignored them all. I hope I don't regret it. We have booked the rooms for mid next week and I'm already having an issue with the employees. I wanted to book a cabana at the pool on saturday and heard you must call right when they open (9AM) which is 10AM Colorado time. So I did and was told by Jennifer that there was already 5 people on hold. I asked if I could just go ahead and hold. So I did. Had the friends I'm going to Vegas with call also. I was on hold for 5 minutes, she called, got through and was told they were already booked! I, of course was still on hold.
The moral of the story, believe what you read.

Great Pool

from A TripAdvisor Member
Overall we enjoyed our one night stay at the Hard Rock Hotel. The only problem we had is that they would not let us check into our room until 3:00. We arrived at noon and fortunately they gave us wrist bands so we could go out to the pool, which is one of the highlights of the hotel.
We attended a concert at The Joint that night which was great as well.
The Joint is a great place to see a show. Overall it was a great place to stay except for not being able to check in before 3:00.

Wonderful Rooms!

from A TripAdvisor Member
The best rooms ever in terms of comfort. The beds are plush; better than those at the W hotels. Din't want to get out of the bed all day and night! Probably not a good thing for the casino, but an excellent place to relax. Quite a suprise.

Best summer vacation!

from A TripAdvisor Member
I was really surprised how wonderful my stay at Hard Rock was! The Pool of course was awesome, and the young crowd was both tempting and tame!
I can't say enough about the quality of the rooms as well...both simple and clean as well as elegant! It's not a problem getting to the strip either with the shuttle running on the hour. All in all, the Hard Rock will be seeing me again as a future visitor!


from A TripAdvisor Member
I almost cancelled my reservations for the Hard Rock this past June after reading negative reviews such as those posted on this board. I'm sure glad I didn't cause my experience was exactly opposite to that of the naysayers. We're 43, 45 and 54 yrs. old and I dare say we had as good a time, if not better, than any 20-30 yr. olds there. We stayed there Thursday - Sunday and didn't have 1 bad experience. We got there at 8am so our room wasn't ready - no problem - checked our bags with the valet, changed into our suits and had a great time at the pool for the day. By 3pm our room was ready. We simply asked nicely and they upgraded our room to a pool view no problem. All the staff was very friendly, including bar staff. After 3 days quite a few knew our names by heart. If you're friendly to them you'll get it right back, if you act like you expect to get your *** kissed, don't expect much in return. Tables are good, several $5 tables for the minimum betters. Good odds on the craps tables, not just double like some have said. Only ate at the Sushi rest., which was great. Don't bring the kids and expect a party, you'll have a blast. Not that it matters but hanging by the pool and gambling with the likes of Pauly Shore, 50 cent, and the remaining members of The Grateful Dead was pretty cool too.

If you love pretty women....

from funkdoctor8
Like the title says, if you love pretty women, this is the place to go. I read the reviews about the lousy service, I had no problem. The pure density of sexy, fine women at this place, was tremendous. Going to the strip during the day was pointless, its all about the pool at the hotel. I was there on Monday and Tuesday, and still was impressed with the chicks. Just wish I could have stayed longer.

Top Local Tips for Las Vegas

Recommended Hotels If you want a great hotel, that is clean, great pool, wonderful restaurants I highly recommend Mandalay Bay.

Long Taxi Line People may hate you, but, if the hotel/resort has a very long taxi line and you are going to the airport, go to the bell/valet desk with your luggage and tip him/her for a cab - you will get to the front of the line.

party go to clubs early!!!! w/girls


Other names for Hard Rock Hotel and Casino

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  • Address: 4455 Paradise Road - Las Vegas - Nevada - 89109 - United States
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