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Because I only have a limited space to tell of all the horrid things that happened on my stay at this hotel I will make an attempt to list them.
1) The hotel lost our reservation & took 30 mins to check us in after we had to call a million numbers to prove to them we had one.
2) The TVs were all missing the buttons, the remote had no back so the batteries flew everywhere & the DVD player did not work.
3) Upon trying to put clothes in our dresser, it fell apart!
4) Maintenance came to our room for these issues 5 times in the first two days!
5) We found a pair of mens underwear in our room that did not belong to anyone in our group!! Housekeeping suggested they were ours & did not take responsibility for them.
6)We had to move to a different room b/c of all our problems. The hotel did not offer to help with the move from one building to another. (6 people & a week work of groceries)
7) You are only allowed 1 pool float per room, even if you do have 6 people. There are not enough chairs for all the people.
8) They say shuttle takes 15 mins. But only had 1 working so we waiting a min of 30 mins. Due to location taxis from here to strip are a min of $20 but avg $40.
9) The GM was very skittish & wasn't happy about having to comp us dinner & drinks for our troubles.
10) After moving to our new room. My husband & I both began to experience itching, welts & redness from sleeping in our bed. The front desk suggested we must both be allergic to the detergent. We did not find that likely since we were fine in the last room's bed. We had hives for 4 days! After replacing the sheets they finally started to go away but that was our last day. Housekeeping didn't even put them on the bed, we had to ourselves!
The organization and planning of this hotel is a disgrace. After staying at this hotel I will NEVER purchase a timeshare. I will NEVER EVER recommend this hotel to ANYONE! This is the worst hotel on the market. I am highly disappointed. Especially after reading so many great reviews. I could go on and on about how much this hotel ruined our trip but I will stop. I think you get the point. It was awful and completely ruined our trip. Oh and my husband and I just finally got our hives, redness and severe itching to go away today...one week after being home! DO NOT stay here!!!!!
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We have had a great time in that place. Clean, Quite and enjoyable + jaccuzi in the room as well as the kitchinet. u need more? well! there is a huge nice pool with slides.... don't listen to those bad reviews. they are just lazy people... 2 miles away from the strip is toooooo far for them, hahaha funny. they might be rich and never walked a mile in their life.... really, this place is worth every cent you pay.
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What a great place to stay!!!
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Price was good ... we paid $99 to stay three nights if we attended a time share sales pitch, which took two hours. Kitches in room was good, saved us money on food. Bad things - because they give so many trips away for so cheap, the clientel is mostly low class; lots of screaming kids everywhere, rude, loud people. Location is bad - nearly 2 miles away from Mandalay Bay - expensive cab ride! The water in our bathroom never got hot, the jacuzzi tub didn't work, the towels were thin and they ripped when we used them, and the shuttle service was terrible. There is constant construction, and there are workers everywhere. I won't be going there again.
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I really enjoyed my stay at the Cancun Resort. It was very peaceful. The rooms are larger than a typical Hotel room. The resort has a great environment for the whole family. I encourage anyone who is planning a trip to Vegas to consider staying at the Cancun Resort.
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First off the resort needs to pick a parking policy and then stick to it. Daily workers parking in the under ground garage that is reserved for guests only does not work when you have 35 workers or more parking in the garage. Not to mention because that I had to park next to garbage container which didn't help my attitude when I went to get my car all the time.
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First off the resort needs to pick a parking policy and then stick to it. Daily workers parking in the under ground garage that is reserved for guests only does not work when you have 35 workers or more parking in the garage. Not to mention because that I had to park next to garbage container which didn't help my attitude when I went to get my car all the time.
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Consider getting some sleep, and you here a big bang over your head. As you ponder to what has just happened you here more load bangs above your head. Then you realize its kids jumping around and off beds and running around in the room above your head. Then to find out there was 2 women sharing the room with a total of 8 kids between the two of them and neither one making the kids behave or mind and to stop junping and running. Needless to say what little security personnel that are on site did nothing to change the situation either. And you don't want to go during the summer months when the locals are out in the resort as well.
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