Artisan Hotel and Spa, Las Vegas, United States

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Artisan Hotel and Spa, Las Vegas

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Rating

1.0/10
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Official Contact Details - Artisan Hotel and Spa

  • Address: 1501 West Sahara Avenue - Las Vegas - Nevada - 89102 - United States
  • Phone: 702 214 4000
  • URL: http://www.theartisanhotel.com/
  • Official Website:
  • Hotel Class: 1 star
  • Rooms: 63
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"Parking is $6.50 per night, electricity is $3.50, No help with luggage, sometimes they clean your..."

"If you love the dark nightlife this is a great hotel for you. It smells bad, and extremely dark...."

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Reviews - Artisan Hotel and Spa

3 reviews (Showing 1 - 3)
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Rating:

1/10
Dont Stay
Submitted by: Nicole in 04/25/06
  • Age Group: 26 - 30
  • From: United States
  • Traveller type: Young & Single
Parking is $6.50 per night, electricity is $3.50, No help with luggage, sometimes they clean your room. sometimes your room key works, the staff is horribly rude (except valets) rooms are so dark you can not see to put on makeup or contacts. Chapel and wedding plaaner pleasant. The worst hotel I have stayed in ever
 
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Rating:

1/10
The Artisan was awful
Submitted by: Matt in 09/29/05
  • Age Group: 18 - 25
  • From: United States
  • Traveller type: Special Interest/Event
If you love the dark nightlife this is a great hotel for you. It smells bad, and extremely dark. It is hard to see in the lobby. The lamps in my dark, dark room only had a 25 watt bulb. The bathroom sucked. The door handle fell off, the toilet wouldn't flush, and the tub had no pressure. This was the worst hotel I have ever stayed at, and that is including a super 8 in downtown Birmingham, AL where I heard gun shots at night. Oh by the way the $3.50 energy charge was a rip off.
 
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Rating:

1/10
Lousy Hotel with Flaky Surcharge
Submitted by: Steve in 08/23/05
  • Age Group: 51 - 60
  • From: United States
  • Traveller type: Family Traveller
This place sucks. Dirty, naked pictures everywhere (welcome to Vegas!), mildew galore in the bathroom, etc., etc., etc. But they also cheat everybody out of $3.50 a night. Our reservation was made through Expedia, and was paid through Expedia. Upon check in I gave the Artisan my credit card for “incidentals”. We had no incidental charges. Upon checkout they charged my card $3.50 for “energy surcharge”. I complained, but was told that it had been posted upon check in, and the clerk pointed to a placard (which had not been obvious, nor pointed out at check in). This is nothing more than the Artisan’s attempt at petty theft. Here are the facts: Nevada Power charges a base rate for energy which is regulated by the Public Service Commission, and applies a “Deferred Energy Accounting Adjustment” (DEAA), which is an adjustment allowed by the Public Service Commission to account for fluctuating energy charges. The adjustment can go up or down. The DEAA adjustment for Nevada Power Customers for the date of our stay at the Artisan (as posted at http://www.nevadapower.com/rates/tariffs/schedules/images/deaa.pdf). was $0.00450 per kilowatt hour (kwh). Our room was a two-bed room. I did not look at the nameplate of the air conditioning unit, but I’m estimating it wouldn’t have been more than a 10,000 or 12,000 btuh unit. To be conservative, I looked up catalog data for a 14,000 btuh unit, 9.3 EER (which is not very efficient by today’s standards). That unit draws 6.3 amps at 230 volts, or 1.5 kw. Now add in a conservative estimate of 300 watts (0.3 kw) of lighting. Now assume that the air conditioning was operating full blast (not cycling) and all lights were on for 24 hours. Total energy consumption would have been 1.8 kw * 24 hours = 43.2 kwh. The energy adjustment, then, would have been 43.2 kwh * $.00450 = $0.19. NINTEEN CENTS! I assure you, the real energy use would have been less than half of that! First, we were only in the room overnight. Second, my energy use assumptions are well overblown - my A/C assumption is oversized, and the A/C did cycle, and we used only a fraction of the lighting assumed. So, then, Artisan’s “energy surcharge, is nothing more than a BIG CHEAT. No basis for it whatsoever. This may seem petty, but 60+ rooms * $3.50 per night * 365 days a year = big bucks! I'm no attorney, but the word "fraud" doesn't seem to strong to me. At the very least the Artisan deals in deceptive advertising, as the baseless surcharge was not made known at booking nor check in. I'm sure the continuously running faucet in the tub cost them more than 19 cents. Maybe they should call their surcharge a "leaky plumbing surcharge".
 
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