Marriott St. Louis Union Station Hotel
Reviews - Marriott St. Louis Union Station Hotel
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Historical Traveller Reviews of Marriott St. Louis Union Station Hotel
King room was great!from A TripAdvisor Member
Beautiful and Historic Union Stationfrom BlueJ
They Hyatt Untion Station is in an excellent location that is close to so many things to do and see in St Louis. One could spend hours within the hotel itself as it has much history and the architecture is very ornate. There are also a plethora of shops and restaurants inside which is very convenient. I would highly recommend Landry's, which is on site. The staff at the Hyatt was very professional and courteous. A little pricey, but it was worth it.
t book your convention herefrom A TripAdvisor Member
On another occasion, they ran out of cardboard coffee cups (at 8:33 am), but told us there would be no more cups brought out. Since many of the conference rooms were far away from each other, this made shuffling a glass coffee cup very dangerous - many people ended up buying coffee in one of the shops just to get it in a paper cup! RIDICULOUS!
The womens restroom ran out of toilet paper on a number of occasions as well. It was like this for more than a few hours. And since I know the staff wasn't busy getting more coffee or paper cups, I can't understand why they didn't have time to refill the toilet paper.
The staff's attitude was one notch above "cool" as far as I'm concerned. As someone who worked in St. Louis for many years, I am personally embarrassed by their behavior. Several conference attendees walked away with stunned looks on their faces by the lack of enthusiasm shown.
I know I would never book an event there, which is too bad since the Union Station is such a nice place.
Overpriced Motel 6 with a nice lobbyfrom sdn123
Loved Itfrom sxp16
Excellent experience - and the staff is very nice - and willing to go out of their way to help.
Stay in the Regency Club area - costs about the same - free breakfast and afternoon snack in their club room - which also has a computer with free internet access for general use. And you stay in the historic part of the hotel which is much more ornate. Right in downtown and only blocks away from the Arch, the Hill ("little italy") and Clayton (shopping and food).
Free wifi in the hotel lobby.
Great City Life!from A TripAdvisor Member
outstanding experiencefrom A TripAdvisor Member
I definitely recommend this hotel, particularly if you're able to get a discounted deal through Expedia, Priceline, etc. It's a great establishment, particularly if you're able to get any sort of discount.
s The Weather Outside??????from edknees
average hotel, high ratefrom fancode
My stay was further problematic in that the on-property convenience store didn't keep their posted hours, and the mall music played rather loudly until 11p.m. The restaurants are almost exclusively fast food or the same old chain stuff you can find anywhere, with menus that have the variety and spark of an empty beer can. I would particularly advise one to avoid the St. Louis Coffee store right outside the hotel gate; a sad excuse for coffee and pastries. There is a Starbucks inside the mall and they show up when they are supposde to.
The upside? Good location for me, and the fact that, like the store, no one bothered to tend the booth of the parking lot on the west side of the station before 8a.m., so my parking was free, as opposed to $12.00 a day. The bar is pretty cool, and the previous reviewer's concern of bums was not an issue in the two recent stays I had. But as I stated, for $149.00 a night, I've had much better elsewehre.
Great Time!from JillnDave
I immediately called after making my reservation with PL, only 3 days prior to our stay, & requested a nonsmoking room as well as a king sized bed. I was very concerned about getting the nonsmoking room as I'm severely allergic.
When we checked in, an hour early, no mention was ever made about our price. The lady at the front desk was very nice & friendly. And all of our requests had been met. The only thing that would have made it better would have been if we'd requested a room overlooking the inside of the mall.
This was the first time we've stayed at the hotel & the first time using Priceline. Both were pretty great. We shopped at the mall in Union Station, enjoyed some of the free fresh fudge samples, had dinner at Hard Rock Cafe, took in a movie at the newest theater in town - the Mullah about 2 miles away on Lindell, & had lunch the next day at Houlihan's. Everything was great!
As for the windows some complain about, it is kind of difficult to see, but right next to the white sheers on the edge of the window there are matching white curtains that can be closed. They are very heavy, almost like vinyl shower curtains. When these are closed, no light comes in at all. It took us a bit to find these other curtains, but am glad we did.
The only problem we did have was when we came home after the movies in evening around midnight. We parked on the street directly across from the hotel, where two valets & a door person were standing. So I thought this would be safe even though I noticed 2 suspicious men nearby. Well sure enough, we couldn't even get out of the car because one of them approached before we could get out & began banging on our windows & hollering. The hotel employees didn't seem to notice what was taking place right across from them, so we called the police. By the time they showed up, the man had walked off & we were able to run across the street to the hotel.
We told the hotel employees at the door about it because we were concerned about our car. Well, 15 minutes later this man & his friend were in the Grand Hall hotel lobby area. We alerted the man at the front desk that the police were outside looking for him & what he'd done to us. We requested that he contact the police, but he only called a woman security guard.
So while I think it's a great hotel & would certainly recommend it to others, it may be worth paying more to park in the Union Station parking lot behind the building & walk through the mail or use valet parking. My only complaint about the hotel re: this is that they need to monitor who enters the hotel in the evening. Bums off the street shouldn't be able to come in & hang out in the lobby area.
Top Local Tips for St. Louis
Must Eat in St. Louis Do not leave St. Louis without trying: Ted Drewes Frozen Custard - (my personal Fave: Hawaiian Concrete) or hanging out at one of the great restaurants in the Loop (gotta try the cheeseballs at Blueberry Hill).
The train Take the train from and to the airport. Much, much cheaper than the taxi.
Lambert East light rail station ticket machine required $3.50 in coins Perhaps I just had a bad experience. However, the ticket machine on the platform of the Lambert East (near Southwest Airlines terminal) light rail station would not accept paper currency. Fortunately, I had $3.50 in coins to pay the fare, but one of my colleagues had to go back to the terminal to get change from a Starbucks. When I returned to the airport, that ticket machine still indicated that it took coins only. It might have been an unusual experience. But it is a reminder to take plenty of coins for public transportation.
Other names for Marriott St. Louis Union Station Hotel
- saint louis hyatt
- marriott saint louis
- marriott hotel saint louis
- hyatt saint louis
- Address: 1 St. Louis Union Station - St. Louis - Missouri - 63103 - United States
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