Hilton St. Louis at the Ballpark Hotel

, St. Louis, United States
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Hilton St. Louis at the Ballpark Hotel

1 S Broadway - St. Louis - Missouri - 63102 - United States Hotel Website | 314-421-1776
482 Traveller

Reviews - Hilton St. Louis at the Ballpark Hotel

Historical Traveller Reviews of Hilton St. Louis at the Ballpark Hotel

no toilet paper but great concierge

from martypaula
I was traveling to a few cities with my son to look at colleges and I booked the hilton at a great rate of $55 through Priceline. Maybe the front desk knows that! Our room had the WORST view I have ever had at a hotel. It looked over a parking lot, air coditioning ducts, and what looked liked a construction site.
When we came into the room, it was clean and the beds had been turned down. However, there was no trash barrel and NO TOILET PAPER in the bathroom!! Isn't that housekeeping 101? How can a 4 star hotel check guests into a room with no toilet paper? I phoned guest services and toilet paper was deliverd about 20 minutes later.

I do have to say that Terry in the front lobby was exceptional. He delivered our bags to the room and made some great eating recommendations. He also gave us directions and info on anything we needed. I found the front desk staff to be short and business like and wondered if they couldn't be bothered with us because we had a priceline deal.

Nice Hotel, Would Stay Here Again

from katecolorado
I stayed at the Hilton Ballpark Hotel for three days in January 2007. The staff was very friendly and always quick to help with questions about dining, directions, and things to do in town. I was there for several days and asked about any local grocery stores (to avoid eating out for every meal) and the concierge desk printed a map for me and walked me through the directions.

My room was VERY clean. The mattress, pillows, sheets and blankets all appeared new and were very comfortable. The bathroom was a bit small, but again clean, with granite counter tops and very nice shampoos and soaps.

The hotel has a wonderful gym facility, which was being newly painted while I was there. Each treadmill and elliptical had its own television (bring headphones). The pool was warm and there were always fresh towels available.

If staying at this hotel ask for a room with an arch view. I was on floor 18 facing the arch and the view at night was just amazing. I actually slept with the curtains open every night just to see it.

This is a 4 star hotel??

from suncloud27
I used hotwire.com to find a great rate of $70 for a 4 star hotel in downtown St. Louis. I was thrilled to see we had booked a night at Hilton at the Ballpark. I was in town with my 9 year old daughter to watch my college age daughter play in the NJCAA Region 16 basketball championship, which by the way: THEY WON!!

The hotel is huge and very fancy and clean looking. It looks to me like the recent rennovation money was probably spent mostly on things like big plants, shiny bottles and decor to set around, not on wallpaper, flooring or fixtures.

A person helped us bring our 2 suitcases inside and set them on a cart, telling us he would bring them up to our room. 2 hours later, they were still sitting there and we were told we could not grab them ourselves. FInally, I just said I was getting them and that was that. The guy acted mad, but I didn't care at that point. We needed to get into them to change clothes!

I asked for a high room with an Arch view and 2 beds (the other choice, Stadium view, is an empty stadium with construction debris, piles of lumber, machinery and a huge dirt parking lot right now). The view from our room #2003 was AMAZING!!! We opened the curtains all the way and could see over into Illinois, down the river, the gleaming silver Arch. AWESOME!!! Had to be one of the best views available. There was an individual thermostat in the room, nice!

However, there was only one bed in the room. It looked comfy and inviting with crisp white sheets and a real down comforter and feather pillows so we said: no big deal. That night when we went to bed, we were exhausted. We slipped into the bed, realizing with great dismay that it was not a king size, but a QUEEN size! We were waay too tired to do anything about it at this point, and had a terrible nights sleep, kicking each other and pulling the covers back and forth.

The bathroom is very cramped and the door scrapes against the toilet seat. The toilet paper dispenser is hidden under the counter, and my first thought was: how do they keep THAT clean?

The pool on the 2nd floor was very clean and the large, shallow whirlpool hot tub was HOT - it has a view of the stadium and parking lot under construction. The fitness area has plenty of state of the art equipment like Precor treadmils and free weights. Elevators were not convenient from the pool area.

There is a nice business center with high speed computers and printers inside, accessible only with your room key.

The food at the hotel restaurant The Pavilion was really good. I had the ribeye for dinner, which was UNBELIEVEABLE. Best I have had in a looong time. Tender, perfectly cooked, gigantic. Portions are HUGE, more than enough to split between two adults or 3 kids. The hot dog is HUGE.

When we came down for breakfast in the morning, I asked how much for the buffet. They told me $13 for adults and kids were $9 or something, it must have been the look on my face, I was going to walk away. Then they said: Oh yeah, one child per adult is free. OK, that's more like it! hmmm....

Overall, this hotel was clean (VERY IMPORTANT) but the few obstacles in our trip made it less than perfect.

When you go, make sure you specify bed choice at check in and get the Arch view! You can also specify to be cash only if your room is prepaid so they won't swipe your credit card and tie up $30 like they needlessly did with me.

I would probably look elsewhere for lodging if I return to downtown St. Louis, but this hotel would be great for going to the ballgame or just checking out the view. There is no floor in the hotel where you can go up and just look out. Views are from the rooms only.

4 Star Service, Convenient Location, Average Facility

from TravlingBard
We loved the service at this hotel. Room was cramped but nicely appointed though perhaps not the kind of luxury one might expect at a 4 star hotel. However, it was clean! A good working desk area and hi speed internet was available, though we never used it. The granite counter in the bathroom was lovely, and the curved shower curtain bar made a small shower/tub seem spacious. Very nice toiletry amenities. Bathroom felt bigger once door was closed. Needed more towels than what was supplied for 2 people. Car valet was in the back a stroll away and not served right off the lobby as one might expect. Lobby felt sterile but functional. Starbucks in the lobby was a bonus in my opinion. Booked the room on hotwire for $70 including tax so cannot complain (4 star option for downtown). Certainly conveniently located. Staff were simply the best. Perfect because we were not in the room very much, keeping up with a busy schedule of events for the holidays. We basically saved money by staying at this hotel and then enjoyed a splurge at Tony's across the street, a decision we will never regret!

Hiccups here and there

from mlaskowski83
When looking for a property in Downtown St. Louis for a quick weekend getaway with my brother, I chose this hotel for two reasons -- 1) its proximity to downtown attractions/transportation and 2) the fact that it flies the Hilton flag. For the most part, the hotel was great, but we did encounter a few minor hiccups during our stay.

Check-in was fast and friendly. The concierge was also very helpful with directions and local dining options. Our room on the 20th floor of the East Tower was comfortable and clean and offered a great view of the old courthouse, arch and downtown. The beds were also very comfortable. However, the bathroom was tiny! It was so tiny that the door didn't even open all of the way as the toilet was in its way. Our showerhead was also not secured to the wall (shown in one of my traveler photos). We also discovered that there are only ice machines on even-numbered floors and vending machines on odd-numbered floors, making those amenities a bit inconvenient.

The location more than made up for the little problems though. A walk to the Gateway Arch is no more than five minutes and Union Station is about 10-15 minutes away on foot. Access to the MetroLink light rail line is also nearby (Busch Stadium station). If you're planning on visiting the Anheuser-Busch brewery, it's a 30-block walk (40 minutes) or short cab ride from the hotel.

Overall impressions...the hotel has a modern lobby, dated exterior, clean and comfortable rooms, friendly staff and a great location. I would probably stay here again but would take the time to research other properties in the area as well before booking.

Nice Hotel!!!

from 7names
We had room #407, and it was very nice, very tastefully decorated, and had the most comfortable bed we have ever had in a hotel. The bathroom was small, but well decorated, and so clean you could see yourself in the marble tiles on the floor! Also had Crabtree and Evelyn toiletries, and a hair dryer. There was also an iron and ironing board, which appeared to be brand new. The carpet was extremely clean, and all of the bedding, towels, etc., also appeared to be brand new.

Had breakfast in the hotel restaurant, which was very good, and had a turkey club sandwich in the sports bar at lunch ....... the turkey club was so big, it was too much food for two people, let alone for one person!! We don't usually hang around the bar in a hotel, but the bartender was so pleasant, we decided to stay there and have lunch.

I would definately recommend the Hilton-Ballpark to a friend.

Nice property!

from holamexico
I booked this hotel on Hotwire for two rooms - my husband & I, and my mom & her husband. (Rooms were something like $54/night). We arrived at the hotel between 2:30 & 3:00. We were happy to see that there were hot and cold running kids - some sort of convention for highschoolers. Oh well, what are you going to do? Our rooms were ready - so up we went. We had a room on the 11th floor (#1103). As other have reports, the bathroom is small - but we do not typically spend much time in there ...usually to use the toilet or the shower - that's about it - so it worked for us! We ran down to the bar and had a couple of drinks and then off to the Landing. The bartender in the Sports Bar had a nice personality - she was working on Saturday and also on Sunday. There was some sort of convention for adults on Sunday- and they seemed to invade the sports bar over their break. We ate in the Sports Bar (Turkey Club $9.00 and it was H U G E !!). It was apparent that these people liked the looks of our sandwich because they are kept staring at our food (By the way - the sandwich - each couple shared 1 and it was more than enough food). We had nice stay and would stay here again. We did not lay in the hallway to see how much daylight could be seen under the door as others have reported. It's a big hotel - but we had a nice time.

Rooms are terrible

from lnktvlr
They have spent 16 million renovating this hotel (the lobby was nice) but they didn't spend a dime on the room I was in. This hotel was listed as a four star on Hotwire. The rooms were 3 star at best. The carpet was coming up, the wallpaper peeling, the paint stained and chipped, the furniture old and scratched, and the tv was set so low you had to strain to watch it in bed. The bathrooms was so small is was uncomfortable for one. That said, it has a great view of Busch Stadium. I was there for the Chihuly exhibit at the Botanical Gardens which was spectacular. I enjoyed St. louis, the food and the people, but I wouldn't stay here again.

s the review for Baseball Fans to read

from VR731
Despite the many less than favorable reviews on here, being a die-hard baseball fan, I had to book here. Granted, the whole place revolves around the Cardinals, so if you can't stomach that, beware. So, from a baseball fan's standpoint, here's what you need to know:

Fantastic baseball theme throughout, classic Cardinals pictures everywhere, including the bathrooms. I'm not a Cardinals fan, but if you have a great appreciation for the history of the game, you will love this part of it.

The View:
Request a ballpark view on a high floor in the East tower. If you do, you will look straight into the opening in center field, and will be able to literally watch the game from your room. And trust me, you'll hear it. The TV broadcast is about 5 seconds delayed, so if you are doing both, you can watch a home run live and then watch it on TV.

The People:
Obviously, the place is overrun with Cards fans like flies on a dumpster, but they are decent fans. After one of the games, I hung out at the adjacent Cardinals sportsbar, and never bought a drink (Maybe they felt sorry for me, since my team lost). They were happy to hang out with an opposing fan, and were very gracious in their victory.

The Location:
Obviously, it's right across from Busch Stadium, which is a tourist destination in and of itself for any true baseball fan. The place is amazing, and will bring a tear to your eye. Plus, if you go with the rest of your family, and some of them can't take a 3 hour game plus batting practice, and a self guided tour of the place, they can just go back to the hotel at any time.

In addition, the Gateway Arch is 3 blocks away, Union Station is 6 blocks away, Edward Jones is 6 blocks away, and there is a nice park, and lots of shops and restaurants within a few blocks. Nice location even for people who don't live and breath baseball.

Everything else:
The staff was friendly. The beds are very comfortable. The rooms are decent sized for a downtown hotel. The restaurant is pretty good (a simple bar and grill, which is just fine with me).

Frankly, most of the complaints about this place on some of the other reviews are pretty petty if you asked me. We almost exclusively stay in Hilton family hotels whenever we can, and this one is not too far off the mark. It does need some updating (which they are in the process of doing), but it is not a bad place. Then when you add the baseball stuff, this place is a must stay for any baseball fan.

I will definitely be back! Go Brewers!

Sign says Hilton, but run by Drury?

from ASMTSM04
Recently stayed here with my boss on a layover for a flight to L.A....had a high floor room with a view of the new stadium, and there was a game that night. Had stayed here before when it was a Marriott, and the recent renovations have completely transformed the interior---the lobby is really beautiful! Huge fireplace in the wall, really neat! Breakfast was great, parking right across the street at $14.00 a day, Arch is a few blocks away, but a quick walk......a girl at the front desk told me that the hotel was being operated by my favorite lodging company--Drury, and if that is true it won't be long before this hotel is top notch as Drury KNOWS how to run hotels! Anyone who stayed here before the remodel was complete and left a negative review should come back and see it now.......don't think you would be disappointed!

Top Local Tips for St. Louis

Daniel Boones home Daniel Boone's home is located close by in Defiance, Missouri about 30 minutes away. Beautiful originial home and village type area. His gravesite is about 14 miles west of his house. Lot's of history there. Also do not miss visiting the Arch and going to the top . It is a MUST. To save time waiting in line, order tickets before you go.

Dred Scott exhibit at the Old Court House The Dred Scott exhibit is very well done and very moving

getting through ballpark area of St. Louis in Taxi Be careful traveling in the area of the ballpark when there is a game. The streets are very congested and there are many pedestrians crossing the street! Give yourself plenty of time to get to your destination if you are traveling to or from this very busy part of downtown on game day.


Other names for Hilton St. Louis at the Ballpark Hotel

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  • saint louis hilton
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  • hilton st louis
  • hilton saint louis
  • hilton ballpark hotel
  • Address: 1 S Broadway - St. Louis - Missouri - 63102 - United States
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