Still Waters Condominium Resort Hotel

, Branson, United States
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Still Waters Condominium Resort Hotel

, Branson
3 star

Rooms: 150

21 Stillwater Trail - Branson - Missouri - 65616 - United States 800 777 2320
277 Traveller

Reviews - Still Waters Condominium Resort Hotel

Historical Traveller Reviews of Still Waters Condominium Resort Hotel

Great family vacation

from A TripAdvisor Member
We started staying at Stillwaters in 1998. It has so many of the things we were looking for: Walking distance to boat docks from lodging, swimming pools, protected cove with access to best part of the lake, proximity to Silver Dollar City and Branson, well designed and maintained facility, rental boats if needed, jet skis and fuel dock, playground and other activity areas, convenience store. We wouldn't think of going anywhere else. It's a family run operation which, I think, correlates to pride in the facility and the way it is run.
Dave Schmitt

disappointed

from louise
After reading reviews on this site and Expedia I made reservations for 4 days in one of their better suites in the H building that included a jazuzzi tub and fireplace with lakefront view.
When we first arrived we decided it was adequate for what we paid ($109 a nite).
Later we realized the jacuzzi tub jets were pathetic and the shower had no water pressure.
Nobody told us over the phone we needed to bring half of our kitchen. There were no coffee filters, dishwasher detergent, or kleenex.
The resort market closed at 1:00 everyday (weren't advised that at check-in) plus you couldn't rent the free resort bicycles from the market after noon.
There were dirty kids finger prints on the fridge and inside the front door.
The couch smelled like someone had swam in the lake and then slept on it.
The floor was stained and crunchy for reasons I really don't want to know.
The bed and pillows were the worst I've ever slept on.
You had to exchange dirty towels for clean or pay a fee for extra ones.
Movie rentals from the lobby were five dollars a pop for one night. No cable movie channels provided.
To top it all off the maids leave an envelope in the room for tips and they don't clean until you leave. And you're expected to take out your own trash!
Management Response from stillwaters
First of all, let me state that we appreciate any feedback we receive from our guests, good or bad. We also encourage anyone with a complaint to contact the resort directly so we can address it. One of the more difficult issues that comes with the rise of travel sites like Expedia is that resorts tend to be lumped into hotels so sometimes travelers have different expectations. In this case, this individual booked a condominium nightly rental resort expecting a hotel. Specifically, an one-bedroom 900 square foot privately owned condominium unit built in 2001. Stillwaters Resort provides full living quarters -- full kitchen, bedroom, living room, bathroom -- and includes washer and dryers, vacuums, etc. You do not get the hotel expectations -- room service, daily maid service, in-room video/movie entertainment etc. as resorts tend to be for travelers who want a place "like home" to sleep, cook and not be bothered. Several of the complaints listed tended to reflect the nature of a resort operation. Outdoor amenities tend to be available when the weather is nice and warm. Many guests wash their towels and cook their meals in the unit so they do bring "half their kitchen." We do have vcr/dvd combos in the room and cable television, but our owners do not believe that available movie channel offerings reflect the family experience offered by the resort. The cleanliness issues as described are not representative of our staff and would be unacceptable under any circumstances. All the guest would have had to do would be to call the front desk and they would have been corrected immediately. We do not pretend to be perfect, but we appreciate an opportunity to correct our mistakes. In this case, we have no record of any complaints from anyone staying in H recently. Instead, we learned about this through Tripadvisor.

Great Family Place

from dianeellen61
Like many others, we have been going back to Stillwaters for 7 years and our children have grown up there. The location is great in that it is very close to Silver Dollar City, and about a 15 minute drive into Branson, but you can relax and enjoy the serenity while at the resort. So, you get the best of both worlds! We have enjoyed many of the amenities over the years, the speed boats, the pontoons, water skiing (well, trying to), tubing, kayaking, paddle boats, tennis courts, the store (wonderful!), the bikes, game room, pools etc. The condos we stay in-Unit F- have 2 bedrooms and baths, and are well furnished for our family of 5. The condos are plushly appointed, but you get the rustic feel while outdoors. Again, the best of both worlds. We have brought many friends and families with us, and they all enjoy it too. It is an easy place for the kids to have some freedom.
The staff is very personable-all the way from the front desk to the store, to the cleaning people- and we enjoy seeing them every year and catching up with them. This resort is owned and run by a family, and it really shows that they care about their place and the people that visit them.

23 yrs at Still Waters

from A TripAdvisor Member
My Wife & I first stayed at Still Waters 23 yrs. ago. We have come back to Still Waters with our children & now our grandchildren every yr. since our first stay. Ten years ago we bought a time share there. This is the one place we come to every year. It's a home away from home. We can boat, fish, swim, see shows, eat our or cook in. In other words, all we plan is the week we want to stay there. The rest is whatever we want to do. The property is always first class, the staff is always great. We take several vacations a year. Still Waters is the one place we come back to year after year. Because of its location on Table Rock Lake and not right in the middle of Branson, It makes one great a place to go for a vacation & come home relaxed!

Great Family Resort

from shomer
My family loved the Still Waters Resort. I have boys 11 and 5 and they loved the free bycicles and fishing at the marina. Also the flume slide was great!

8 years and still coming back

from A TripAdvisor Member
My family along including several brothers and their extended families have been going to Still Waters for years. The units are very well designed and are always very clean. All units are convenient to the boat docks. The resort has lots of activities for all ages. Table Rock Lake is very clean and is tops for water sports.

Stillwaters is our all-time favorite

from A TripAdvisor Member
We have stayed at Stillwaters for the last 8 years in a row. Our kids have grown up there and we've created lots of memories as a family. The location is awesome--close to Silver Dollar City and Branson if you choose. We most often choose to just "hang out" though. The marina there is awesome and the boat rentals are first class. We highly recommend this for your family!

has been for years

from A TripAdvisor Member
My family has vacationed in Branson for 12 years and has stayed @ Still Waters for the past 7 years. We will not stay anywhere else in the Branson area. There is so much to do there that you could literally stay on site the whole time. I have children that are 11 and 14 years of age and they ask "When are we going back?" ... which is enough of a review in itself.

We have found the staff very helpful, friendly and responsive to our needs. Should maintenace issues present themselves, they have done a very good job in responding to those items in need - usually the same day. They are very nice condos in excellent condition and if you have stayed in condos in other locations you will recognize the constant replacement of furniture and furnishings.

We have made friends with other folks from other parts of the country that travel to Branson and stay at Still Waters when we are there. Therefore, I know we are not alone in making it a family destination for many years. It is a great place to go with family and friends and we consider it a very predictable great vacation spot.

Staff are in Ritz mode here

from A TripAdvisor Member
I would underscore the "great for family", "beautiful views", "clean and attractive resort", "family friendly" comments that others have made. But here is my "way beyond expectations" experience: while staying for a week, I managed to have my wedding band fall off and under a cabinet, and I had "hidden" over $400 in a drawer and left it. After checking out and before I had missed anything, I got a phone call at home from the office. "Are you missing anything". I got it all back with smiles, they wouldn't even accept a percentage saying, "hey glad we could help.

What a great place to stay with children ages 8 and older!

from A TripAdvisor Member
We had a fantastic time at Still Water. We stayed in Condo "K". It was so clean and just perfect for our family. We had a great kitchen and a king size bed. Also, a bed that pulled down for our 9 year old daughter. You can swim in the lake with free kayaks and innertubes and they also have three pools. We also rented a boat for a day with very reasonable prices.
This has to be one of the best places I have ever stayed in!
One mile down from Silver Dollar City so it was close, but very peaceful and quiet.

Top Local Tips for Branson

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Other names for Still Waters Condominium Resort Hotel

  • still waters resort
  • still water condominium resort
  • Address: 21 Stillwater Trail - Branson - Missouri - 65616 - United States
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