The Kahler Grand Hotel

, Rochester, United States
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The Kahler Grand Hotel

, Rochester
4 star

Rooms: 708

20 Southwest - Rochester - Minnesota - 55902-3013 - United States | 5072806200
350 Traveller

Reviews - The Kahler Grand Hotel

9/10
Spacious and Convenient
Submitted by: Duane Nowlin in 25/05/05
  • Age Group: 60 +
  • From: United States
  • Traveller type: Retired
My wife and I travel to Rochester, MN about once a month. Whenever we go, we stay at the Kahler. We find the rooms are always clean and spacious and the staff is very friendly. One of the main things we enjoy is the convenient location. Being in downtown Rochester, we are within walking distance of restaurants, theatres and shopping.
8/10
Would love to stay again
Submitted by: Nikki Walsh in 05/04/05
  • Age Group:
  • From: United States
  • Traveller type:
I thought the hotel was very nice. I loved the pool and the view was terrific. I would love to stay there again.

Historical Traveller Reviews of The Kahler Grand Hotel

disgraceful

from A TripAdvisor Member
we stayed at the hotel for 3 days, we were misinformed, we were told there was a free courtesy shuttle from the airport no there is not. The room we checked into was not clean so that meant another hour wait to check in ! The room we did check into was suppose to be non-smoking, why was the room blue with old stale smoke? The hallways were filled with old room service carts with old food on the carts. We had no temperature control, we were cold, they brought us a space heater that had a electrical short in it. We asked for some to come up and check the heat, he called said it was a older hotel and there was nothing they could do! It was a very very bad stay!!!

Do Not Stay Here Unless You Like Dingy Motels

from A TripAdvisor Member
Believe what you read about this hotel. It's aweful. In all the years I've traveled and used Tripadviser as a guide, this is the first time, I've ever written a review.I've seen old European charm, and this does not have it. From the dingy smell of the hallways to the small very out of date rooms, bathrooms and old uncomfortable beds, it's certainly not worth trying to save the extra $30 a night, especially if you're going to be here for a while and want to be comfortable. It is like a bad motel in a high rise building and in need of a serious interior face lift. Yes, the staff is friendly and yes it is directly across the street from the Mayo Clinic, but every hotel in town is in close proximity to the Mayo with very friendly staff as well. We are currently at the radisson plaza hotel and are VERY happy here. At $129/night, a nice hotel with luxurious beds, good service, great rooms and only two blocks from the Mayo with shuttle service if you need it. I warn you to choose wisely. The Kahler Grand is not very grand at all!

Not As Advertised....

from A TripAdvisor Member
The advertisements you "see" and "hear" about this hotel make it to be a wonderful and elaborate accommodations option. HOWEVER, I stayed for 2 nights on business and was, for lack of a better term, mortified! I basically asked for the standard corporate room thinking I would be safe with that option, but when I arrived I received an "economy" room by their standards which basically creeped me out. Please do your research when considering the Kahler Grand Hotel, you might think twice....

A hotel offering comfort, convenience and warm, attentive service

from A TripAdvisor Member
I stayed here for three nights while in Rochester on business. This historic, elegant hotel offers warm service, comfortable, clean rooms and underground access to great shops, the Mayo Clinic, hospitals and clinics, and good restaurants, all wheelchair accessible. Given Minnesota winters, this is a wonderful convenience.

There are plenty of places in the hotel for visiting or working, including a lovely mezzanine overlooking the lobby.

Many visitors at the Kahler are visiting medical facilities and their needs are carefully and sensitively met.

I won't stay anywhere else when visiting Rochester again. I was reminded of the service and ambience of fine European hotels.

Horrible hotel!

from A TripAdvisor Member
A co-worker and I were in Rochester for a conference. We were booked into the "old" section of the Kahler. The room was very hot and turning off the heat and opening the window did not help. The room had a stale smell to it and the toilet would not flush!
We were told at check-in that we would be billed $6 for parking in their ramp however, when we returned to the hotel, there was no parking available in the ramp and we were told we would have to park 2 blocks away. The clerk had no idea what she was talking about and was rude.

Needless to say, we checked out the same day. I would not stay here if someone paid me to!

Loved this Hotel

from A TripAdvisor Member
I loved this Hotel, the old world charm was GREAT!!!!
The Hotel staff was FABULOUS, from the Front Desk to the Housekeeping staff. My room was wonderful, I had a large, outside facing room, it was BEAUTIFUL!!!
My son's favorite was the rooftop pool with the dome ceiling, he had so much fun.
The food from the Grand Grill and the Lord Essex was WONDERFUL!!! The best I have ever had.
If you get a chance, pick this Hotel to stay at.
Trust me, you will LOVE it as much as I did.

Terrible, unless you enjoy spending time in a closet

from Rocket42585
We booked a kingsize non-smoking room months in advance of a convention. We arrived to find a room with a tiny bed and pillows as hard as rocks and a room smaller than our closet. When we complained, we were told that the hotel was full and basically all our reservation did was get us into a room (if you can call it that). We had to wait every time we wanted an elevator only to find that many times they were already full. We had to ask twice for another towel and another hard pillow. We are not that fussy and can generally make do with whatever room we are given when traveling, but this one was completely unbelievable and unacceptable. We couldn't even move around in the room without running into each other. There was no bathtub and the shower was barely 3' x 3'. If you have problems with claustrophobia, this is not the place for you!

t do a thing.

from Kathyslottag
Terrible place to stay - I was injured there because when I fell because even though I am disabled, they refused to give me a disabled room - we ended up in a tiny room - I fell on way to my scooter - foot caught on bedding hanging off bed and onto floor. This place is a total ripoff. They wouldn't fill out an incident report and refuse to pay my medical bills. The food is horrid too. Wish I had read reviews first. Stay the heck away from this dump.

Totally Disappointed!

from A TripAdvisor Member
We had a group of over 20 people. I myself reserved a smoking room 3 Months ahead of time!- (did'nt get it). I reserved a room with 2 Queen sized beds.-(did'nt get it). Got 2 full sized that were so hard and old, the springs left marks on my body! Not 1 person was satisfied about this place in our whole group! Some had to park 4 blocks away! I got lucky and got within 2 but had to pay $12.00 dollars just for 1 night! A person pays for something in advance that far ahead I think you should get. Several members of my group called at least 2 times the same week previous to stay to make sure they got what they reserved! That did'nt help. You do the math!

My home away from home

from A TripAdvisor Member
As a frequent Mayo Clinic patient, I have stayed at the Kahler Grand about 8 times since 2001. I made a point of getting to know everybody, from the front desk employees to the housekeepers, shop owners, maintenance folks and employees of The Lord Essex and Grand Grille restaurants just off the hotel lobby. At this point, everyone knows my needs and I am greeted with hugs and well wishes by the Kahler's employees as well as the adjoining businesses. I truly feel warmth in my heart while at the same time experiencing the stress of the clinic tests and consultations. It's a wonderful balance that the Kahler Grand provides. Yes, there are some major maintenance issues. But please note that Sunstone Properties owns the Kahler, not it's employees! And, it's ancient comparably speaking to the other hotels that offer much less in congeniality. I know this because people share their experiences at other hotels with me while I'm in Rochester. I love the richness the Kahler offers to me not only in its inherent beauty (the mezzanine & lobby) and its fascinating history in its connection to the Mayo family, but also in its wonderful people who work in and amidst the adjoining businesses.

Top Local Tips for Rochester

Spring for a limo from the airport Every time I arrive at RST airport, I get the oldest, crappiest taxi with crackling radio, stinking of cigarette smoke. Turns out you can book a limosine service (Lincoln Town Car or similar) from downtown to the airport for less than $5 more than a crappy taxi. I'll do that next time.

Don't miss the downtown Barnes & Noble bookstore (it was formerly a movie theatre), Tangerine, Mac's diner, Peace Plaza, U-MN bookstore and the (German) chocolate shop in the nearby mall.

Taxi Only 6 dollars from the hotel to the mall!

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Other names for The Kahler Grand Hotel

  • kahler grand rochester
  • hotel kahler grand
  • Address: 20 Southwest - Rochester - Minnesota - 55902-3013 - United States
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