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Star Rating:
 |
| No. of Rooms:
282 |
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| Phone:
952 835 1900 |
Fax:
952 835 2696 |
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 | | for Sofitel Minneapolis in Bloomington |
| Total of 2 reviews |
Showing listings from 1 to 2 |
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| Submission date: N/A - Date of Stay: February 2004 |
| Submitted by: Helena Schoenfeld - From: United States |
| Type of Traveller: Young Couple - Age Group: 18 - 25 |
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| Just okay |
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I was upset that they charged me $.99 per LOCAL phone call. Also, the pool was closed and the hotel was under construction when we visited, so I was a little disappointed. |
| Was this review helpful? Yes - No |
2 out of 2 readers found this review helpful |
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| Submission date: 2005-04-29 - Date of Stay: November 2004 |
| Submitted by: Terry Ausenbaugh - From: United States |
| Type of Traveller: Business Traveller - Age Group: 51 - 60 |
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| Poor Experience |
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I had a scheduled trip to Minneapolis that included a one night stay at the Sofitel. My trip was cancelled but I was charged for my hotel room anyway as I did not cancel my reservation there. Yes, it my error as I didn't realize the room was guaranteed for late arrival. I paid for nothing - an unused hotel room. I was not contacted, not offered any discount on a future stay, or any other incentive to stay with them in the future. Based on this experience, I would never even make a reservation with this hotel in the future. By the way, I spend about 100 nights a year traveling. |
| Was this review helpful? Yes - No |
1 out of 1 readers found this review helpful |
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