Riverwalk Plaza Hotel

, Jackson, United States
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Riverwalk Plaza Hotel

, Jackson
130 East Michigan Avenue - Jackson - Michigan - 49201 - United States
1 Traveller

Review - Riverwalk Plaza Hotel

Great Location But Lacks Polish
Submitted by: Teresita in 01/06/10
  • Age Group: 3140
  • From: United States
  • Traveller type: Relaxation Seeker
My husband and I arrived at the Riverwalk Plaza at 1:00 for a 2 night stay. The staff at the desk were friendly and gave us a parking pass and room key 2 hours before check-in time so we could park and walk down to the river. The lobby was small but clean and there was a coffee shop, which we seldom saw anyone use, and a restaurant area which seemed abandoned. Our room was on the 5th floor with a view down to the pool which was on the 4th floor. We did not realize that we had to walk outside and leave the inner hallway to get to our room. Our room was clean but there were many bugs inside due to the door facing outside. (we did not enjoy chasing bugs around our room). The shower pressure was horrible and the shower controls were awkward and not user friendly. The drain in the sink did not function properly, it drained extremely slow and it was very annoying. The continental breakfast was fine for us and seemed to be clean and replenished often. We tried to get a wifi connection to the internet and called the desk for a password and could not get connected. Overall, this is a very average hotel with few bells and whistles. The rates, parking, and location still make this an option that's hard to pass up. Just don't go there with your expectations set too high. We would consider staying here again but it would depend other hotels going rates at the time of our next stay and we would be sure to get an interior room at this one.
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