Omni Detroit River Place Hotel
Review - Omni Detroit River Place Hotel
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Historical Traveller Reviews of Omni Detroit River Place Hotel
I wanted to comment on the "restaurant," which is basically a sports bar in the basement with a bar menu -- burgers, etc. I ordered a bowl of french onion soup and a burger. The burger came out (overpriced, but perfectly ok), and I asked about the soup. The server made some comment about whether I still wanted it, and I affirmed that I still wanted out. A really long time later the soup came out in someting that resembled a saucer more than a bowl. When I pointed this out to the server, she readily agreed and took the soup off the bill. I asked her whether the kitchen had run out of clean bowls, and she said yes. Ugh.
Discourteous Stafffrom A TripAdvisor Member
There was a general lack of staff courtesy and performance. No one went out of there way to make me feel "welcomed" or "special", because I was staying at an Omni. The staff didn't seem to really care about the customers or the hotel. Customer service just did not appear to be a priority. I've really enjoyed staying at Omni's and this one, in particular serveral times in years past, but this time, I just wasn't treated like I was a guest at an Omni Hotel!
I Was Very Happyfrom believer23
Generally Disappointingfrom Hakeedude
However, there were several problems, some small/some significant. The significant problems included its isolation from restuarants and distance from downtown (there is nothing but dirt lots and factories between the hotel and the Ren Center), a shuttle service that got "lost" after we phoned for a pickup, and the $18 "valet" parking to take our car to an open-air parking space 40 feet from the entrance.
Booked for 2 nights, we checked out after 1.
Wonderful Stay!from Czech_Girl9
The lady at the front desk was especially friendly and welcoming. Remember, this was New Years Eve - a very, very busy night for a sold-out hotel, but the staff acted so professional and went out of their way to be very friendly and courteous. An added bonus to this hotel is the complimentary shuttle service to and from any where downtown so you can avoid driving or paying for a taxi. Bottom line - I would go back to this hotel without any hesitation.
Less than average propertyfrom MasterGee
Go Somewhere Elsefrom amarantha78
This is not a 4 star hotel. We arrived on a Sunday. The hotel was poorly lit. The pool (which was located across the street) was dirty and closed at 6:00pm. Our room lacked all ammenities except one bottle of mouthwash. The TV remote did not work
The staff was unable to provide us with the name of a restaurant within walking distance, once we walked outside, I understood why
There were only 2 extremely dirty bars w/in walking distance. I had an extremely unsafe feeling as we were walking down the road. Don't expect to stay here and walk to anything entertaining (or safe). We ended up ording a $26 pizza from the only pizza place that would deliver to the hotel.
Do not be mislead by the hotel website. Great view of the river from your room, which is good since that is the ONLY entertainment this hotel has to offer
False advertisingfrom A TripAdvisor Member
Stay away!from lsltjt
Stay away from the Omnifrom Prof_loves2travel
Last but not the least: be prepared to pay extra $18.00 for parking per day!
Top Local Tips for Detroit
Greek Food If you love greek food you must eat at Hella's. The food and service were excellent. They were very busy being it was a Saturday night when we visited, but we never felt rushed or neglected and the food was awesome.
Greektown Check out Greektown! Great food, music, and casino!
Don't miss Greektown. Greektown remains one of Detroit's safer areas despite its location.
Other names for Omni Detroit River Place Hotel
- omni hotel detroit
- omni detroit hotel river place
- omni detroit
- detroit omni
- Address: 1000 River Place - Detroit - Michigan - 48207 - United States
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