Marriott Detroit Renaissance Center Hotel
Reviews - Marriott Detroit Renaissance Center Hotel
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Historical Traveller Reviews of Marriott Detroit Renaissance Center Hotel
Nice Getaway for a busy Couplefrom A TripAdvisor Member
We booked the Greektown Casino package and it is worth the extra few dollars. It included the buffet breakfast. My wife enjoys buffets, I am not one to particularly care for them, but I did seem to enjoy this one.
I highly recommend the Renassaince to anyone visiting Detroit.
Wonderful Friday night, terrible Saturday nightfrom skyeport
Friday night, the hotel was close to perfect. I stayed in a king room, non smoking on the 55th floor. The front desk clerk was very friendly upon checkout and gave me a map of downtown Detroit. My room provided a nice view of the Detroit River and the housekeeping staff did a great job. The bathroom was on the small side, but otherwise the room was a perfect size for a single traveler. They provided many pillows of various sizes, a turndown service, and also an in room safe and large closet which I appreciated.
I dined at the hotel that night and was very pleasantly surprised at the quality of the restaurant. I ordered cajun seared salmon with mashed sweet potatoes and spinach, and the salmon was cooked just right. The restaurant looked out over the Detroit River into Windsor Canada, and provided a very nice and relaxing atmosphere. I noticed they had a kid's meal, and the servers were very helpful and kind.
Saturday night after I returned from a doubleheader at Comerica, alas everything went downhill. Though I was in a non smoking room, I could smell cigarette smoke in my room--I assume it was coming from the room next door or possibly right above me. Regardlesss, it just got worse when I turned the air conditioner on high. I have strong allergies to smoke, so I requested another room. The problem was that the staff was not very polite and acted put out that I made this request--they could have taken 5 seconds to at least express apologies at the situation. They informed me a bellman would be up to give me the key to the new room within a few minutes. Thirty minutes later no bellman, despite another request on my part. So I dragged my luggage down to the front desk to get a key myself and finally got into my new room--which was very fresh and had no smoke! I noticed it was a non smoking floor--so I am not sure if my original room was actually non smoking or just a random non smoking room among smoking rooms. I was also billed for internet service I did not use, but thankfully some very kind staff took care of that for me that next morning. There was also a club playing loud music late into the morning, but I didn't find this too annoying--I could see why some people would.
The valet parking was expensive at twenty dollars a night, but pretty much what I expected for a city hotel. Upon leaving, I asked for directions and found the staff very helpful--they even taught me the phrase "Michigan U-turn".
Overall, I recommend this hotel to anyone needing a room in downtown Detroit for sports, festivals and concerts. I would be wary of contacting the night staff about anything, and I'm very concerned about the placement of non smoking rooms next to smoking rooms. Otherwise, the Detroit Marriott provides a beautiful atmosphere in a great location.
Okay Renaissancefrom A TripAdvisor Member
The staff was great!!! Just that rotten fish smell, and the room unmade.
not badfrom alt9171964
Wow!from A TripAdvisor Member
Great Views and Great Peoplefrom sixfooteven
Upon returning from breakfast I was notified by a houskeeper, Gina, that I had not completely locked my door and she wanted to make sure that I realized that the door needed a little tug to latch. Great job Gina.
I had reviewed the dining options on line and was looking forward to a particular appetizer at Coach Insignia, but when I arrived I was told online menus were wrong but that they would fix it up for me. It was actually less expensive than on the online menu. Thanks Paula
Two points that could use attention:
The River Bar has very poor air circulation. Had a convention of Tattoo Artists in at the same time, while they were friendly and fun people, they all smoked in the bar leaving a cloud of smoke you had to deal with to get to the River Cafe. I wreaked of cigarettes ... yuk!
And there was a women that would line Cafe' people in the Bar like a line-up to wait for tables in the Cafe. It would be wise to allow people to wait inside the Cafe instead of the smokey bar.
All in all a great stay.
Visited during Detroit Auto Showfrom TAN716
The staff was excellent! From check-in, to the restaurant, Concierge, valets, to the bellmen who took care of our bags while we went to the car show.. Flawless.
Detroit in January will usually be a wintery mess. So we wanted some place we could spend the night, have a nice dinner and breakfast and then easily get to Cobo hall in the morning. We ate dinner (14 of us) in the River Cafe and the service and food was excellent (desserts the exception, not so impressive), but our appetizers and entrees were excellent and the service was some of the best we've had. Ditto for the Breakfast buffet in the morning. Made to order omlets and waffles, and lots of other choices to meet everyone's needs and again, GREAT service staff.
We were taking the People Mover to Cobo, but it was broken that day, but Detroit Transit provided FREE shuttle to Cobo, and that worked out very well.
No complaints here!
s Eve Disasterfrom A TripAdvisor Member
Facilities overwhelmed by capacityfrom CAStein
Treated like 15 year oldsfrom Spaceace
1.) Checkin was a big hassle on its' own. We're a bunch of 25 year old guys and we were treated like 15 year olds on spring break. We were questioned about our intentions, WARNED AGAINST DOING DRUGS ON HOTEL PROPERTY (Which I thought was outrageous) and told that our bags were subject to search upon entry.
2.) Security was a nightmare. It took us 15 minutes just to clear the security checkpoint at the base of the elevators. We bought a six pack of beer with us to enjoy in the room and relax, and were made to surrender it at the checkpoint.
3.) The rooms are tiny! I'm sure you've seen the Japanese Capsule Hotels featured on TV... Those rooms were more spacious than these!
We normally stay across the street at the Courtyard, but this year decided to "do it up". Too bad it turned out that we paid $99 more a night to get downgraded to what is, the WORST MARRIOTT PROPERTY IN THE WORLD
Not to mention that we were rudely solicited for a tip at the end of the stay by the maid. Despicable!
Top Local Tips for Detroit
Use the people mover Use the People mover, its easy and only cost .50 cents. It takes about 15 mins for a complete around trip.
Greektown watch out! tight slots!! Poor ventilation--lots of smokers.
Savings Look for On-Line Specials with Mariott
Other names for Marriott Detroit Renaissance Center Hotel
- renaissance detroit
- marriott detroit
- detroit renaissance at center
- detroit renaissance
- Address: Renaissance Center - Detroit - Michigan - 48243 - United States
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