Historical Traveller Reviews of Salem Waterfront Hotel & Suites
Myself and my husband stayed in this hotel as part of a 15 night New England self drive tour - and only stayed one night - but felt we'd made a good choice. The location was great - all historical and sites of interest within Salem were within easy walking distance.
The room was spotless and a very high standard. A continental breakfast was served in the bar area and was well presented, selection of cereals, muffins, danish pastries, juice, tea and coffee - more than enough for the average appetite.
Within a few minutes walk we found two good restaraunts, right on the wharf - we had a snack and a drink in one for lunch (Victoria Station) and then had dinner in Finz.
Salem itself was not one of the highlights on our tour - but if we're ever passing through again for any reason, then the Waterfront would definity be our choice.
location was best feature
we stayed at the salem waterfront hotel for two nights in mid august. this hotel has an excellent location and is walking distance for most people to all area attractions, it is also right next to pickering wharf which has many shops and three decent restaurants.finz,victoria station and capt's inn. (eat at finz if you get a chance the food was very good) we booked our reservations close to arrival date so we had to accept a room with two double beds instead of a queen which we would have preferred.it also had a view of the parking lot. we paid 159 per weekend night.
the room was just so-so--clean but not really too comfortable. it was
a little cramped. the beds were smallish for doubles and my husband complained that his back hurt after sleeping there the first night.the beds also seemed to be a little lower to the floor than i thought was normal. no microwave or fridge in our room. the free breakfast was below average..the best thing was the boxed cereal.
the danish were stale and the bagels were tasteless. the desk
staff were courteous but not extremely helpful. for example when i asked for postcard stamps the clerk stated that they did not sell them but didn't tell me where i might buy some on a sunday.
we did not use the pool but we noticed that there was little privacy in this area..it was street level and had windows on two sides where the many passers-by could peer right in.the exercise room was very small with one treadmill,one eliptical trainer and one stationary bike all positioned very close together. all in all the salem waterfront hotel's best feature is it's prime location.i would recommend it largely based on that. one other thing , not sure if we missed a turn but we had a little difficulty initially finding this hotel (and got a bit lost)from the directions provided by a hotel brochure..make sure you get very good directions.i believe the hotel brochure refers to derby street for one of the turns but in fact it is NEW derby street for that turn (which confused us).
We visited Salem in July 2006 and we had a mini-suite with 5 people - 2 adults and three teens. Our room was very big and so clean!! The bathroom was very clean as well and the service of the staff was awesome. We had to call down and ask for a couple of items and they were there almost before we could sit down!! The breakfast was a typical high carb continental but it wasn't bad. We sat outside and had breakfast. But the BEST thing about this hotel was the location. We walked everywhere - the main historical section is about 2 blocks away. We went on a tour and ended up one block away when it was done. The wharf was next door as well. We went to the cemetary at night - took some pics and, yes, we had orbs on a couple of the pictures...it was eerie but fun. Oh, and the bed and pillows were so comfy at this location - we slept very well. would highly recommend this hotel and this will be our Salem hotel from now on. We even saw Laurie Cabot - the official Witch of Salem!!
Great place to stay
We stayed here our second night in Salem (stayed at Salem Inn first night but it was bad so we moved to the Best Western the 2nd night). Hotel is new, clean and well kept. Staff efficient and friendly. I registered by phone and then went shopping. While out, I purchased an item and had it delivered directly to the hotel. Even though I hadn't physically checked in, the hotel accepted the item and kept it refrigerated for me, then delivered it to my room after I arrived. Room has somewhat nautical theme with a darker than usual color scheme and nice. Beds were very comfortable. No street noise. Only negative comment is that we took a ghost tour that evening, and planned on ordering room service (from the menu in the room)when we returned to the hotel at 9:30. Upon our return I call room service to order dinner and was told they no longer offer that service! At that point it was too late, and we were too tired to go out and find a restaurant. They need to remove the menus from the room. They do offer a free continental breakfast but we didn't eat there, so I can't comment except to say they have one. I highly recommend this hotel.
Close to Everything!!!!!!
I stayed there for 2 nights while my daughter took placement exams at the local college. The hotel was great!!! We had a room with 2 queen beds. The bedding was clean and comfortable and had lots of pillows. The room had some small shampoo, conditioner etc., and were replaced when we used them, even though we had not checked out. We had room service that was very quick and very inexpensive as room service goes. The hotel staff were all very friendly. They have a good size gym with just about everything you could want. I used the indoor pool, while a little cool at first, was okay once I got in. The surrounding area has some museums, lots of little shops too. I ate at Victoria Station at the pier. The only bad part was some of the local resteraunts were a little pricey for meals.
The hotel had a small continental breakfast and for us it was just right. Our directions were a little tough to follow so I just followed the water front signs once I got into Salem.
It was a great place to stay and worth the money.
Salem Waterfront Hotel, a great place to stay
Growing up on Boston's North Shore, I've seen many positive changes in Salem over the years. One of the best recent improvements is the addition of the Salem Waterfront Hotel to a city that for decades had only one decent hotel--the dated, overpriced Hawthorne, where some of the rooms are so small that guests can barely creep around the bed. Now, visitors to Salem actually have a choice of places to stay. On my most recent visit to Salem, I chose the wonderfully located Salem Waterfront for Mother's Day weekend. I found the staff friendly and attentive. Our spacious room was nicely appointed--a typical "motel" room layout, but with upmarket extras like beveled mirrors, two comfortable chairs, and wireless Internet availability. The beds were comfortable, each with four plump pillows (great for guests who like to read in bed). The bathroom was above average, with a "no drop" toilet seat that lowers itself automatically and silently from the raised position. Everything in the room was clean and nicely maintained. The only disappointment during our stay was the included buffet breakfast--after one stop there we didn't go back. The buffet is a poorly planned afterthought, with a small food table squeezed into a crowded corner of the hotel's pub. Only a couple of people at a time can access the bagels, yogurt, cereal, and muffins--and there was no microwave for warming the muffins. One two-slot toaster serves the entire restaurant, which can hold 30-40 people, as it did on the morning we were there. Vacant tables were not cleaned promptly, so our table was covered with crumbs from the previous diners. Pricewise, the Salem Waterfront was slightly less expensive than the online prices listed for the Hawthorne. The room rate for the Salem Waterfront at several Web sites was the same: $149 for a room with two queen beds, a "special" price that was also available directly from the hotel. One last thing: the "Waterfront" name is misleading. The hotel faces a parking lot, not Salem Harbor, as one would expect. As a result, only the rooms at one end of the hotel could possibly have a water view. When we opened the drapes, we were disappointed to find that we overlooked a dreary alley.
Okay, but overpriced
My daughter and I visited Salem last week for some mommy-daughter time. The town is nice but the traffic was a nightmare, especially at rush hour. The Salem Waterfront Hotel was nice but overpriced. I was quoted one rate over the phone and charged more at departure.(They refunded the difference when I complained). I asked for a waterview room but was given a room with a parking lot view. The parking lot is small and used by the locals on Friday and Saturday night. The bathrooms are very clean and the staff was pleasant. The free breakfast was boring(cereal, muffins) so we ate at a great coffee shop named JAHO's. It's located a few doors down from the hotel on Derby St.
Acceptable Hotel, Awful Beds
This hotel is adequate for business or a short family visit to the local area, but the quality of the mattresses will prevent me from returning. This is a subjective opinion of course, as other guests may not have a problem with the mattresses. However, while even mid-level hotels are improving their bedding, this hotel will need to improve to compete. The rooms are well decorated and maintained. The hotel itself is clean, contemporary, and inviting. Housekeeping service was fine. The breakfast provided was adequate but nothing special. Service at the front desk was again nothing special. The location of the property is good, and there are numerous restaurants and services within close proximity.
Usually in Boston I stay at the original R-C, where service is reliable and consistent, and the beds are of course R-C standard. On this short trip I needed to be in Salem so the R-C was out of the question.
Smokers not welcome.
from A TripAdvisor Member
I believe that if you are going to be in the 'hospitality' industry, you have to be 'hospitable' and accomodating to all your guests. This hotel does not offer even one single smoking room! The entire hotel is non-smoking. That is welcomed news to non-smokers and an insult to smokers. Last I checked, my $900. was as good as a non-smokers $900. I am not going to pay nearly a grand to stand out front like a leper and smoke- ridiculous! I recommend this hotel set aside even 10 rooms for smokers and I recommend smokers calling to request a smoking room. Come on folks, how about making ALL of your guests feel welcomed?
Clean, convenient, quiet, fair value and they have Down Blankets!
from A TripAdvisor Member
We stayed at the hotel for the first time when it first opened in Oct. 2004 and came back in Oct. 2005 due to the very good experience we had the year before. We switched to this hotel after a very disappointing stay at the Hawthorne Hotel. The Best Western Salem Waterfront has the perfect location to visit Salem and the surrounding area. Rooms were clean and they offer down blankets, perfect for New England in the fall. Fair value, helpful staff and for once a quiet hotel.
Top Local Tips for Salem
go to Strega
If you have a chance go to Strega. It is one of the best restarants I've ever been too. Very nice lounge area too.
When arriving in Salem from Boston via the ferry. Without a car. do not waste money on the trolley unless yo uwant to do the whole tour thing. (costs 12.00) Free ricksaws are good but not with luggage . You pay by tips. Ask for a cab ride to your hotel about 6.00
Two days is plenty...
We booked to spend 5 days in Salem but, in all honesty, 2 days is more than enough time to see all the sights/places of interest. If we were to do the trip again, we would stay somewhere else and simply plan to visit Salem for a day. That said, it proved to be a good base for seeing other places: we went up to Gloucester to whale -watch - a wonderful experience, and highly recommended - and took the Salem ferry into Boston for the day.