Sheraton Boston Hotel

, Boston, United States
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Sheraton Boston Hotel

4 star

Rooms: 1216

39 Dalton Street - Boston - Massachusetts - 02199 - United States Hotel Website | | 617 236-2000
1027 Traveller

Reviews - Sheraton Boston Hotel

Historical Traveller Reviews of Sheraton Boston Hotel

Expected much better

from A TripAdvisor Member
We reserved a Club floor King as a Platinum Starwood Preferred member, which supposedly entitled us to be upgraded and resonable treatment. We arrived late due to a delayed flight and there were no bellperson available to help with luggage. We were given a room key to a "closet".
There was literally not room to walk around the bed much less have suitcases in the room. After much back and forth we were changed to a King "suite" on a non club floor. The Club breakfast was dried out at 9AM and dirty dishes were all over, some staying on tables for forty minutes. On the positive side, the service and personnel in the bar/lounge area was very nice. We won't stay there again even though the location is great.

Nice Place

from Travelguru4u
The room was nice/clean. The location was great-connected to the mall.
The lobby was a bit congested and loud.

Great Hotel/Location

from Pat_frm_CA
I got a great rate on priceline for this hotel. Because I am a frequent Starwood (Shertaon Hotel Chain) guest, we were assigned a room in the North Tower for the Starwood Preferred Guests. The hallways don't look in very good shape, but the room was large, clean, and very comfortable.

The hotel is well situated. You can eat in the Prudential Center mall at the Au Bon Pan or the Marche for breakfast. Much cheaper than in the hotel. Plus, the mall has Legal Seafoods--one of the besst seafood restaurants in Boston.

You can get to the T (Prudential Center) stop without going outside.

The Upscale shops on Boylston is very close and the Boston Common is about one mile walk if you don't want to take the T.

I would stay there again at twice the price.

Good location !

from shing
We stayed in this hotel on Aug. 23-25 and Sept. 6-7 again due to some business. The first time we stayed in the North Tower with 2 double beds. The room is very nice and the washroom is a bit old. We asked for the south tower the second time after seeing the other's comments on tripadvisor. Again we have 2 double beds and the room is a bit larger that the one in North tower. The bathroom is new except the bathtub and the wall tile. (They must want to save money by renovating only half of the bathroom). Overall, the north tower has nicer elevator and hallways, but the size of the room can vary. It is a nice hotel at a good location.

nice hotel

from A TripAdvisor Member
cons: parking is pricey (separate from hotel). service is typical of huge convention style hotel. pool/fitness center requires fee and looks pretty crowded.

pros: good location. right next to big mall with nice stores and food.
walking distance to Newbury street (great stores, and food - high end).
very close to Charles R., and MIT/Harvard - good for a morning jog from the hotel)! decent expedia pricing.

quilt and linens were new, but room itself had a dated look. 1King room itself is quite large. definitely a high usage place as nothing is really super-clean.

One of the worst

from A TripAdvisor Member
I stayed at this hotel for a conference in June 03. The first room I got, which was tiny, had a broken toilet. When I attempted to call the front desk I discovered the phones didn't work! The second room I got still had problems. The cold-water faucet in the bathroom sink didn't work, the towel rack in the bathroom had fallen off the wall and was lying on the floor under the sink, there were suspicious stains on the comforter, all the channels on the TV were fuzzy and the Internet connection was flaky (they actually tried to bill me for service I didn't use). The service staff was slow to respond and down right rude in some cases. Finally it's been two months and they won't credit me the airline miles for my stay. This was one of the worst hotels Ive ever had the misfortune to stay at.

Very good!

from A TripAdvisor Member
After escaping another hotel in Boston we stayed at the Sheraton in late July 2003 and were very pleased. Location is excellent, huge but with all amenities. Great view from rooms further up and very big rooms either. Ask for the South Tower, is has recently been renovated in contrast to the North Tower. Friendly staff made it also a pleasure.
However, parking costs are extremely high, 35$ for vallet, still 21$ for 24 hours self parking in the building across the street.

Sheraton a Convenient Choice for

from 1westiemom
Stayed at Boston Sheraton 7/19-7/26. Beds were heavenly, rooms clean, staff friendly. Location is safe and very convenient. Hotel connects indoors with Hynes Conv. Ctr. and Prudential Mall--which incidentally has a Legal Seafoods (recommended), Duck tour booth and a Visitors' Ctr. booth where you can buy T-passes (subway). T-stop is just around the block. Large Shaw's Food Store is close by, tony shops and restaurants of Newbury Street are out the back door of mall. Library, Trinity Church (awesome), Duck Tour stop, Pru Skywalk, Bostix outlet are w/in easy walking distance. Staff was very accomodating, esp. concierge desk which arranged several tour destinations for us. BEWARE: you are charged $2.10 for every time you use the room phone to call out, regardless of whether the line is busy, whether you use a calling card, etc. Parking is $35/24 hours. I would certainly stay at the Sheraton again, but I would be more careful about making calls and I would not breakfast in the hotel restaurant again because I thought $24+ tip for two bowls of cold cereal with milk and a muffin is a bit excessive. There are better breakfast alternatives (like Au Bon Pain) in the mall.

Great Stay at the Sheraton Boston

from A TripAdvisor Member
I stayed at the Sheraton Boston for a week, about 2 weeks ago. My stay could not have been better. The hotel is connected to the Prudential Mall, which has the Cheesecake Factory, Legal Seafoods, Boston Duck Tours right within walking distance. If its not, the train stations are everywhere around the hotel. Very convientent. My room had very nice, matching decor. The view of Boston and the Charles River from my window was beyond belief. Bed was super comfortable. They also had a decent pool, whirlpool, and a sunbathing area. My only negative remark was the ugly hallways leading to the rooms, but since my room was amazing, it made up for the hallways. Overall, I would love to stay here again.

Great Beds!!

from redsilk
Some girlfriends and I stayed at the sheraton for a weekend trip in june 2003. We paid quite a bit for the room, (179CDN$/per night). We had a standard room, on the 8th fl. First impression of the room was that it was typical of what you would expect for a sheraton name and price. The two double beds were absolutely the best thing in the room.
Soft, mattress and pillows. the beds were definately of quality to 4-5 star hotel. very nice. The worse thing had to be the bathroom. It was relatively clean, but a little old looking. There was some old water stains/mold on the ceiling and the tub had a small leak. The odd thing was that they placed the complimentary coffee/tea maker with the cups in the bathroom? None of us wanted to drink from it. There was no in room safe. The hotel staff was friendly and helpful. we never saw the hotel maid, but the concierge was very helpful. didn't get a chance to use the pool. Unfortunately it closes at night .We tried to get a midnight swim in (actually 2:00am ) but it was closed. Parking here is very $$$ . Location was good. Far from the marketplace, but it's very close to the subway. It's also close to landsdowne area (nightclubs).
Would stay there again if i i found a better price.

Top Local Tips for Boston

Bowling! There's a great bowling alley just about a block from the Sheraton.

Fanueil Hall We spent an afternoon at Fanueil Hall-every type of food possible & lots of shopping. We also took a carriage ride located near Fanueil Hall-30.00 for a 20 min ride-it was nice.

Atlantic Fish We found this restaurant on the last night of our stay but we enjoyed dinner so much that we returned for brunch the next day before going to the Airport. Located on Boylston Street it's a must if you like seafood. Service is excellent.


Other names for Sheraton Boston Hotel

  • sheraton hotel boston
  • sheraton boston hotel
  • sheraton boston
  • boston sheraton
  • Address: 39 Dalton Street - Boston - Massachusetts - 02199 - United States
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