For the last three years my girl friend and I have celebrated Valentines Day at the Radisson Hotel in Boston not just for the entertainment in Boston but also for the wonderful view of the city from the room. Our present experience was very disappointing. First, I always ask for the top floor suite and they assured me that I would get it. When we checked in they give me a small room nothing like the suite experience we had the previous times. We went to use the hotel indoor pool at about 07:00pm. While in the pool for just 15 minutes a service man was cleaning the pool by putting in very cold water. We only spent twenty minutes in the pool. I expressed my disappointment to the front desk and they did not seem to be very concerned. The hotel service was very disappointing. The staff did not seemed focused on customer service and not very polite. Even though the hotel was going through some construction the carpets and the overall hotel was very, very dirty. I am not sure if I want to......
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