Newbury Guesthouse Hotel

, Boston, United States
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Newbury Guesthouse Hotel

, Boston
2 star

Rooms: 32

261 Newbury Street - Boston - Massachusetts - 02116 - United States Hotel Website | | 617-437-7666
200 Traveller

Reviews - Newbury Guesthouse Hotel

Historical Traveller Reviews of Newbury Guesthouse Hotel

t let the Bed Bugs bite!

from peapod
Great location, charming room, but...I awoke in the middle of the night itching furiously on ankles and arms. I had welts all over. I would have gone to sleep in the car but for the parking policy that had my keys behind the front desk. I spent the remainder of the night on the floor.
In the morning, I showed my arms to an indifferent desk clerk. We called the management and met with a flat denial that there were bed bugs in the room. OK-I'm not a bug expert, but there was something in the room feasting on me and the bite patterns fit, so I assumed. No money back, no discount, no apology, no way.
The bites took at least 3 weeks to completely heal, I still have a few small scars and I would caution anyone considering staying at this "charming" hotel.

Great for tourists

from A TripAdvisor Member
4 of us from the Uk stayed here for 3 nights at 135 dollars per night for each of the 2 rooms. We found the accomodation excellent despite the fears of a noisy Sat night from the nearby Red Sox game and other revellers; there was no problem on the 3rd floor front street rooms. The breakfast was fine and the location is great for nearby shops, Beacon Hill and the park. A bit too far for some people who might want to walk to the harbour area to see the Boston Tea Party museum - especially as, having got there, I found it had burned down! There is a good mall about 5 minutes away in the Pru Building and a great observatory on the top of this building. Also the "Duck Tour" starts from near to the Newbury. I would suggest that those who have cars prebook so that they do not have the problem of parking in Boston. We arrived at the B/B on Sat evening and it was chaotic and we were so lucky to find a temporary spot outside to offload bags. If we return to Boston - a city which we loved- then we would try the Newbury first.
We even walked back from Cambridge/Harvard to the Newbury in glorious weather alongside the riverbank in about an hour.

Delightful Hotel in a Great Location

from Spirit
We stayed in this hotel in August, 2005. I appreciated the "old Boston' ambience of this converted three story brownstone. Staff were friendly and gracious. Our room was nicely decorated and beds were comfortable. Our room with two queen beds for the two of us was just under $200/day after tax. We also rented a space in their parking area behind the hotel for our car at $15/day.

Breakfast included bacon and scrambled eggs, bread, bagels, muffins, cereals, fruit, coffee and tea, and newspapers in the breakfast room

The hotel is on fashionable Newbury Street in Back Bay, a great location with a number of good restaurants along the street.

We were delighted with this hotel, and would try to stay there again.

This is not the place for people who prefer modern, high rise, steel and glass hotels.

Will go back!

from Hokiemom
My husband and I just spent several days in Boston and stayed at the Newbury House on Newbury Street. Talk about LOCATION....you can't beat it. The room was comfortable, the staff helpful, breakfast delicious, and parking the car out back was a big plus. When we go to Boston again we won't need to spend time deciding where to stay...Newbury House it is!

The Sauna in room 205

from prischall
We read the reviews and we feared that in the middle of the heat wave that we would have a problem being able to sleep due to the air not working. We checked in on Sunday July 10. The place was charming, the room was really nice overlooking Newbury St and we even had a bay window with a coach that opened up for our teenager daughter. After we returned from dinner, we felt a little warm but thought it was us. Sure enough, after calling the front desk, we were told the air system was not working. Then it felt like a sauna. The worst nights sleep that I have ever had in a hotel or guest house due to the heat and lack of air.

Next problem, was that we needed breakfast at 6:30 as we had to leave for orientation at Northeastern Univ. We were told the night prior that we couldn't have breakfast until 7:30 and we couldn't get a bagel or muffin or anything. Some one was in the kitchen at 6:30 and she did find us a bagel.

We dreaded coming back to our room to go to sleep and fortunately the air was fixed. I wrote a letter to the management and asked for a free night due to our horrible experience and never received a reply.

We will return as other than the air problem, it was great. We will never return during a heat wave that is for sure.

Breakfast was nice on the 2nd day and the kitchen staff was most cordial.

s Inferno

from A TripAdvisor Member
STAY AWAY!!! Bad facilities + indifferent mangement = horrible experience. We stayed at the hotel in mid July 2005. At first glance, it seemed great -- fantastic location...well, that's about it. The first night, we woke up around 5am to a sauna - no fan, no air conditioning, nothing. Apparently the rooms are grouped into clusters of 4 for thermostat purposes. Another guest downstairs thought it was too cold so the management turned off the air (instead of giving her blankets) in our cluster. We called and they turned the air back on (to mid 70's temperature) and promised it wouldn't happen again when we asked if we should move into another hotel with working ventilation

Next night -- same thing. We woke up at 4am in a pool of sweat. Called management again to have the air turned on AGAIN. Keep in mind there are no screens on the windows (and lots of bugs outside) or fans in the room, so without working air conditioning you either sweat or get bitten.

We complained about this to the front desk the morning we checked out and were not given any explanation as to why they deliberately lied to us the day before. No apology, no "sorry, we will fix it in the future but we hope you come back", etc. Awful customer service.

Watch your credit card!

from A TripAdvisor Member
We were charged for a night that we didn't stay at this B&B!!! When we approached management to get a refund they were incredibly rude and unwilling to help us in any way. I would never recommend this B&B, simply because of the poor management.
Management Response from A TripAdvisor Member
Every hotel has a cancellation policy. When a guest makes a reservation, we guarantee the guest that we will hold that room for them and not sell it to another guest. The guest is obligated to cancel the reservation if they are not arriving or change their plans. This is a common courtesy. If the guest does not cancel, and we are still holding the room that we guaranteed the guest, we have no choice but to charge the guest. By not giving us the courtesy of a call to cancel, they have deprived us of the opportunity to sell the room to another guest.

The guest made a reservation, and did not cancel. Thus, according to a standard cancellation policy, the guest was charged.

Thank you,

Newbury Guest House: Excellent value

from PeterMEdinburgh
This hotel represented very good value for money. We had a good sized room that was well equipped and well furnished. The breakfasts were substantial and there was a reasonable choice, although the cooked breakfast was scrambled eggs and bacon every day. A very good location. I would certainly stay here again and would recommend it to friends.

Great hotel

from KateStewart
We stayed in this Hotel for 3 nights and thought it was really great. Am surpirsed at some of the reviews already on your website. Our room was lovely even if it was at the front, we didn't find it too noisy. After all what do you expect .. you are in a city after all. We had wooden floors, a huge sleigh bed and the biggest chest of drawers I have ever seen. The breakfasts were really good. A choice of both continental (american style) and cooked. Just what you needed to set you up for the rest of the day. We ate at the Tapas bar directly across from the hotel. (recommended). And also at a close by Sports Bar (we went to a Red Sox game and became addicted to baseball).

Would recommend this place to everyone. Nice hotel, great location and very reasonably priced.

B on Newbury Street in the Back Bay Area

from jance
We checked into the B&B on Thursday evening, June 2. The room was quite warm. After talking with the front desk, we were informed that the air conditioning was on (set at 68 degrees for the entire bed and breakfast), and that the clerk would bring us a fan. The problem would be looked into and fixed. Of course, that event never occurred. Thank goodness the window opened; however, it opened onto Newbury Street which is quite noisy. We did notice that the air conditioning seemed to work quite well in other rooms since a lot of the doors were not flush with the floor and you could feel the cool air escaping when you walked past the room.

Needless to say, we most likely will not stay there again when we return to Boston. The room itself was quite nice; however, I don't like to perspire while I'm getting ready to go out for the evening. If I wanted to camp, that's what I would have done.

My advice to anyone is to stay away from Room 311 - no air conditioning in the summer and I would guess no heat in the winter since no air was coming out of the register.

Top Local Tips for Boston

Irritating photography policy at Isabella Gardner Stewart museum At the Isabella Gardner Stewart Museum one is not allowed to take pictures of ANYTHING, not even the courtyard, which is VERY irritating. I was there and have now no picture memory of it because of this. Not only that but I was more than once told not to make pictures even though the camera was in my pocket! How stupid can it get? Most museums allow no-flash photography which is fair, as I usually make a picture or two of the entrance area just to remember later where I was. Not here though. For me, this was the most overrated experience of my trip to Boston.

Great View For the best view of Boston, go to the Top of the Hub for drinks or a meal. It is located on the 52nd floor of the Prudential Center.

7 day link ticket - excellent value Buy a 7 day link ticket at a T station (under 'passes'). $15 gets you unlimited travel on the T, buses and inner harbour ferries (useful to get to Charlestown to see the USS Constitution).

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Other names for Newbury Guesthouse Hotel

  • newbury guest house boston
  • newbury guest house
  • newbury bed and breakfast
  • Address: 261 Newbury Street - Boston - Massachusetts - 02116 - United States
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