Holiday Inn Express Hotel

, Boston, United States
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Holiday Inn Express Hotel

, Boston
3 star

Rooms: 118

69 Boston Street - Boston - Massachusetts - 02125 - United States Hotel Website | | 617 288 3030
311 Traveller

Reviews - Holiday Inn Express Hotel

9/10
Nice and convenient
Submitted by: Ma Mondragon in 07/06/05
  • Age Group: 41 - 50
  • From: Mexico
  • Traveller type: Business Traveller
The room was confortable, the staff was nice and efficient, the location of the hotel is quite convenient because it is well communicated and the zone is okay.

Historical Traveller Reviews of Holiday Inn Express Hotel

Not the Ritz, but very acceptable

from pno2ner
My wife and I (retirees) stayed here in October 2006 for two nights. We found the staff friendly and helpful, the rooms clean, good maintenance, a good continental breakfast and free parking. It is a short $10 taxi ride to downtown Boston (you DON'T want to drive or try to park there) and they have an airport shuttle. You can't beat the price and we would stay there again.

Comfortable Stay at Holiday Inn Express Boston

from GrammyPam
My husband and I stayed at the Holiday Inn Express Boston for a week while we visited the Boston area. The room was clean and comfortable. Out the window of our room we could view the skyline of Boston which was especially nice at night. The breakfast was more than adequate, refreshments were available throughout the day and the cookies were a nice treat in the evening. The hotel shuttled us from and back to the airport free of charge which was a great service. The Andrews subway station is within walking distance and we made good use of it as the subway is a quick, easy way to get around Boston cheaply. The Beantown Trolley picked us up for our tours at the hotel and returned us at the end of the day which also was a great service. The hotel staff was friendly and helpful. The only problem we had was not with the hotel but the lack of restaurants in the hotel's vicinity. We did eat at the two restaurants that are within walking distance to the hotel and had good meals at both. However, we like to try different restaurants when we visit a city. In order to do this, we needed to take the subway to restaurants away for the vicinity which worked out okay but just was not as convenient. We were alert when we walked to and from the subway as we walked back after dark a couple of times. We had no difficulty but stayed on the well traveled streets. One must always be alert. I would not recommend walking alone after dark any where! All in all, we enjoyed our stay and would stay there again.

Average

from PhantomHotelReviewer
I stayed here for 3 nights in October 2006 for a conference, paying $128 a night plus the obligatory taxes. I chose this place as it was over $170 a night cheaper than the recommended hotel for the conference.

It is a standard HI Express. Clean rooms, comfortable beds, decent showers, good towels, free internet access. Everything you need and nothing more.

The free breakfast is quite sparse and minimal but enough to get you started for the day. There is a restaurant next door which does basic fare if you can't be bothered to go further afield for dinner.

Couple of minor points. The telephone didn't function properly - dialling the number to retrieve voicemail put me through to reception (????), the toilet didn't refill properly after flushing and I wasn't recognised as a Platinum member of the chain.

Plenty of worse places to stay though, I'm sure.

Great hotel for the price,

from kevinfor
my first trip to Boston to attend a large conferance (15,000 people) at the boston convention center.. I had a really hard time finding ANY hotel under $200+ a night that was not a dive or had negative reviews on tripadvisor.. thankfully I found this one.. at $115 (prepaid booked through chain website) this is probably higher then what others paid.. but given the amount of people in town.. this was cheap.

first impressions

I took a cross country "red-eye" flight and arrived in boston at 8am.. I didn't sleep on the flight and had been awake about 36hrs straight so I was dead tired.. I called the hotel & the shuttle arrived to pick me up from the airport in about 10mins.. (free of charge) when I got to the hotel.. they were still serving complementary breakfast (also free) and I asked the front desk manager if I could get an early check in - normally most hotels won't do this but the hotel manager could see I was about to pass out & fall asleep in the lobby.. and they were happy to get me a room early.. so my first impressions were really good

Location of hotel.. / accomidations

true the hotel is about 4miles from city center and I didn't have a car.. there is a local shopping mall next door.. to buy stuff or get something to eat.. the good news is that the hotel provides a free shuttle into town (sign up early!!! it books out fast) or if you want even faster service.. the hotel is only a 5min walk to the local subway stop (st. andrews) if you've never been to Boston before.. the subway is GREAT.. you can get literally anywhere in town in like 10-15mins so I used it extensively.. it's better to avoid traffic..

the hotel room was nicely done looked recently remodeled... queen bed.. clean room etc.. free internet access from my room.. which was a plus... my view out the window wasn't all that great (the side of some storage building) and the hotel doesn't have a pool etc.. but I didn't care.. regarding the hotel staff.. some of them went "out of there way" to help me.. others tended to be strictly by the book... robotic responses.. & seemed disassociated.. didn't seem to care. "sorry shuttle is booked out for the day.. taxi or subway is avail.. have a nice day.. who is next in line?" I got the impression the staff tended to get yelled at alot by customers.. but I found being extra nice to them.. they tended to open up.. and be more friendly.. ideally the staff could have been more friendly.. but I would say more

in closing, I had read some of the previous reviews and complaints on the hotel and issues about personal security - car breakin's etc.. - my only feedback ... during the day - NO Problems.. at night.. I wouldn't say it was dangerous area.. (no drive by shootings nor was it skid row.. etc) but I felt I needed to be cautious and very aware and avoid other groups of people hanging around..I wouldn't have walked down a small dark alley but stick to the main road.. the area tended to be middle to lower middle class.. and the local big chain stores in the mall had visible security so .. be cautious at night not paranoid.

overall I would recommend the hotel for business travelers or people just needing a place to stay with free shuttle/breakfast.. I wouldn't take my kids or family to the hotel as the specific area tended to be "boring" (only a small mall nearby)

Excellent hotel, Highly recommended!!!

from JenPerna
Stayed at the HI Express Boston for 3 nights in June 2006. This was a really amazing hotel!!! The staff are extremely helpful with questions about sightseeing or attractions. Lobby is huge and beautiful with an Internet station for checking email. There is a huge, clean, wonderful breakfast area for the delicious breakfast served--tons of choices including warm cinnamon rolls. Besides being used for breakfast, you can use this great seating area throughout the day to lounge, meet friends, or watch the large TV. I loved that coffee, tea, and hot chocolate were served 24 hours a day AND warm cookies were served in the evenings. Entire hotel is clean, well-kept, modern, and stylish. Area appears safe for walking around, at least in the daytime (not sure about after dark). Parking is free (saving you tons of money in Boston). My room, although quite small, was super clean and modern. The Beantown Trolley will pick you up in the morning right in front of the hotel, take you downtown and to all major sights, and then take you back to the hotel in the early evening (just call them to confirm a pickup). Or you can take the T (I didn't take the T from the hotel, but I think the station is pretty close, within walking distance). So with these options you can basically avoid driving in Boston, which is total chaos. The hotel has a nice location next to a huge shopping center with Target if you forget any necessities. Now for the downsides.....you are definitely not in the downtown area, but like I mentioned the public transportation is convenient and easy and will get you downtown in no time. Another thing I didn't like was that my room was $125 per night, higher than I usually pay. But this was one of the absolute cheapest rates I could find in Boston. Plus the free parking made this rate worth it. One other note is that, as mentioned above, driving in Boston is insane, and I thought the hotel was difficult to find. Then when exiting, you can only turn right and this could be confusing. I suggest not using your car until you check out! Lastly, my room really had no view and my windows wouldn't open (next time I would ask to face the downtown, maybe those rooms had better views). But the windows that don't open drive me crazy!! Overall the positives outweigh the negatives and I would definitely stay here again when visiting Boston.

Quality, inexpensive place to stay for touring Boston

from CSkiles
My wife and I stayed here for three nights duing Easter weekend so we could run the Boston Marathon. I was pleased with the hotel and have no great complaints.
The lobby and continental breakfast area are clean and inviting. The hotel staff was never rude but was never very friendly, either.
Our room was on the parking lot side and was very small but comfortable.
The air conditioner was a bit loud and did not regulate the temp very well: it was either cold or a bit warm.
The bed was very comfortable and warm but the pillows were a bit too thick and fluffy for my taste.
The bathroom was small but adequate but the shower head in our room was excellent and very refreshing after a day of touring Boston or running.
The surrounding grounds were clean and well lit and I never felt that crime was a problem in this area as other reviewers have stated.
The walk to the Andrew T station is about .25 miles and can be a bit scary late at night. The road is well traveled and well lit but has a seedy character that can trouble some that are not used to urban life.
Overall, I am very happy with my stay at this hotel. It is a bit far out of town if you are socializing with friends that are staying in town but if you do not have a problem taking the terrific Boston subway system, then traveling to town for dining or touring is not a problem from this hotel.
The price is right but don't expect the Ritz. The continental breakfast is wonderful, however.
I would have no concerns about staying again.

Very happy with this hotel

from Tellte
My husband and I have just returned from our visit to Boston where we stayed at this hotel.
We had read all the mixed reviews and decided to give it a go.
Both of us are very glad we did and we had a great weeklong stay here. We found the place to be spotless clean, the bedroom spacious and comfortable and the staff very friendly and helpful.
It is a little out of town but a short ride on the free shuttle or the T and you arrive in the center of town where the hotels are usually much more expensive.
The breakfast was great and everything was in very good working order.
It seems the area is not the best. We never saw anything out of the usual during our stay but it is not an area I would like to pass thru on my own at night time. Takes about 10 minutes to walk to T station. There was also a big supermarket nearby which was so handy and cheaper than those small shops.
I was sorry we choose the free shuttle from the airport as it took over an hour to arrive and it was annoying as we thought they forgot us. However, we booked it for going back to the airport as it was too far to carry our luggage to the T and it worked out much better. The shuttle broke down on a previous run to the airport and the hotel booked us a taxi for the same time at their own expense. Very professional. I would recommend this hotel and will stay there again when we return to Boston.

Great service, okay location

from A TripAdvisor Member
The location was quite far from the city center but they provided a shuttle to many of the local attractions. The rooms and bed where clean. They had continental breakfast. Staff was friendly and helpful. Definitely a good deal and would stay here again.

Great hotel, average location.

from AdsMan
Firstly, the hotel is located about 4km out of the city centre, so you have to catch the metro (the 'T') into the city. The hotel is located near a shopping complex and a freeway. It's a tall, very ugly building set amongst low-rise houses and buildings. The hotel inside is brand new. The room was huge, with nice, new, quality fittings. Our window looked out to the sky scrapers of Boston. The hotel offers a free airport pickup/drop off shuttle which is superb. The shuttle will also drop off/pickup into and out of the city centre which is good, but only runs at nominated times. The breakfast is way above average for the price, which included hot eggs, toast, bagels, fresh pastries, great juice and coffee. There's a very quaint American/Italian restaurant located 5 minutes down the road which is a must for all visitors. I wouldn't stay there again only due to the out-of-town location.

Worst Hotel I Ever Stayed In!!!

from A TripAdvisor Member
this hotel was aweful - from the rooms to the staff. we booked non-smoking rooms. when we arrived we were told that they didn't have any available. they did, however, have them for two of our four nights. they said we may have to move out of our room after two nights. what the hell is that? they came into our rooms and moved our things into new, smoking rooms while we out for the day. i called the police and they warned us that this hotel is in one of the worst neighborhoods in boston, and was known for drugs and prostitution. they also said they get complaints from this place often.

do not stay here! it's far from everywhere, it's not safe, and the staff is rude and doesn't care if you stay there or not.

Top Local Tips for Boston

the legal seafood chain We went to legal seafood in the Prudential Building - TOURIST TRAP - loud overcrowded-food bland and not even that inexpensive. If you want great seafood - go to Atlantic Seafood Company- same prices , much nicer atmosphere - outside seating for great people watching. They have a great wine flight option. I have been back 3 times to Boston and always have a great meal with good service from a waiter who isnt screaming to be heard over a crowded dining room

Subway pass Most of Boston is quite walkable so no need to get subway passes unless doing at least 5 trips per day.The aquarium is fantastic - on of the best I've seen though a little pricey.

Hotel Shuttles Don't rely on them to get you anywhere. Have a backup plan to get to and from the airport and around town. Get a Charliecard and take the subway. It's quick and safe, but after 12:30 at night the trains begin to close down.

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Other names for Holiday Inn Express Hotel

  • holiday inn express boston
  • holiday inn boston
  • boston holiday inn express
  • boston holiday inn
  • Address: 69 Boston Street - Boston - Massachusetts - 02125 - United States
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8.0/10

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"Nice and convenient" - Ma Mondragon

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