Four Seasons Boston Hotel
Reviews - Four Seasons Boston Hotel
Read 312 additional reviews of Four Seasons Boston Hotel at TripAdvisor.
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Historical Traveller Reviews of Four Seasons Boston Hotel
Boston Four Seasons is Overrated and Overpriced (long review)from travelosopher
We travelled with our 5 year old daughter and paid about $1000 a night for a "suite" since we needed 2 separate areas. The decor and quality of finishes in the suite was excellent., however, it was also rather dark because it had absolutely no view to the outside (we overlooked an internal one story courtyard) . Further, it was located directly underneath the gym which is open 24 hours a day!, and worst of all for us, the room had french doors between the two rooms so that the light in the living room/sleeper bed pullout room" would keep whomever was trying to sleep in the real bedroom awake if everyone was not asleep at the same time.
My husband needed to take phone calls and work on his laptop quite late one night , but since there weren't proper doors between the two rooms (so that he could work without disturbing us while we slept in the "formal" bedroom") he actually ended up having to purchase another room for the night. Had there been proper doors or even some type of light blocking blind over the french windows, he could have done his work as planned in the living room area of the suite. If there had been internet access anywhere public in the hotel, he could have stayed up working there, but they had no access other than in the individual rooms. Of course, we could prevented this by staying in two adjoining rooms, but the hotel had assured us when we made our reservation that the suite was a better option. . . . so we ended up paying for a suite plus an extra room for one night.
Additionally, the layout of the suite was less than stellar since it lacked some practical features that having 2 separate sleeping areas would require. There was no access to the bathroom except though the formal bedroom. The large useless entryway to the suite could have easily accomodated an additional door to the bathroom (so that a guest who was staying up working or sleeping in the other area could go to the bathroom without disturbing whomever was sleeping in the formal bedroom).
Moreover, the hotel touts itself as child friendly and open to special requests, but we found that they could not even comply with a minor room service breakfast request -- we asked if they could make a smaller portion of a regular menu breakfast item -- whole grain pancakes -- for our child, but they said no and instead directed us to the chocolate chip pancake on the kids menu, which we declined to order. Additionally they do not even have the basic staple of most travelling kids -- pizza -- on the voluminous room service menu. They have a "pita with tomato sauce and cheese", but any kid will tell you that that is not a real pizza.
The staff was very friendly. In fact, often overly friendly in an ingratiating way -- it felt like we were being pursued for tips at every turn. When I tried to carry out my own small bag from the curb to the waiting limo, for example, there were 4 different people who tried to do it for me despite my protests. Too much service can be bad service. Especially if you are being forced to accept a service you don't want so that the provider can then expect a tip. It actually reminded me of when homeless people with squeegies run up to my car at red lights to "wash" my windshield without my permission and then demand payment. It stressed us out. Furthermore, the tipping is a bit confusing because there is an 18% gratuity automatically added in already to the room service bill, so you aren't sure which other services to your room might require tipping. I called housekeeping to ask for an extra pillow and realized after the fact that the individual who brought it was probably upset because I didn't hand him $5! In any event, at the prices they are charging for rooms and food, the hotel would do well to establish a no tipping policy. I would even rather pay a little more if I didn't have to reach into my wallet for small bills constantly.
Finally, there is no transport from Logan airport to the hotel. We assumed there would be a driver or at least a shuttle available given the hotel's prices and 5 star rating. When we arrived we phoned the concierge who instead hired a limo company for us. It ended up costing $120 for the 4 mile trip. I guess we could have hopped into a cab, but most of them do not have the required children's safety seats. We booked our own limo back to Logan with Boston Coach -- the same ride was only $75.
5 Star Four Seasonsfrom M.Photog.
My wife and I decided to visit Boston for 3 nights over the 4th of July. We selected the FS based on location, reviews and reputation.
Our room was a Deluxe Garden view room on the 5th floor overlooking the Public Garden. The room was well appointed and seemed to be recently renovated. I was told that the hotel recenty completed renovation of all their guest rooms. Some earlier reviews on this forum expressing concerns about the need of an update can now be put to rest.
We found the Bristol Restraunt and Lounge to be excellent. Everything was well prepared and served. Request a table by the windows for a great view of the Public Garden across the Boylston Street.
The complimentary Downtown car service is great and the driver was very helpful with local information.
The Concierge Desk was well staffed with knowlegable and helpful people who seemed to take the busy holiday crowd in stride.
The 2 young men in the pool/fitness area went beyond the call of duty keeping the area open late for guests to watch the Fireworks from the glassed in 8th floor vantage point. they even had a radio playing the Boston Pops performance that went with the fireworks.
Lemonade, cookies and brownies were also provided.
We had a great stay and would happily visit this hotel again. Their are a number of fine hotels in Boston but I believe the experts are correct and this one is just a bit above the rest. And I am a great fan of the Ritz Carlton chain.
The housekeeping staff is very professional and keeps the hotel in imaculate condition
The maintinance staff must be exceptional becuase everything works perfectly, not so much as a dead light bulb and we never saw a single maintinance person during our entire stay. How do they do that?
Location, Location, Locationfrom mplKensingtonMD
Expecting morefrom A TripAdvisor Member
Overall a Four Seasonsfrom phiphimomo
The room in gengeral was OK, so was the bathroom, though only with a bathtub. The location of the property is excellent, so was the concierge.
The only negative point would probably be the housekeeping. When they asked whether we needed a child's size bathrobe and we said yes, it didn't appear at anytime. Maybe they just asked for fun and didn't mean it. Children's toiletries wasn't provided either as said on Four Seasons website.
Overall we were satisfied with the recent stay, but the one in Lisbon would still be on the top of our Four Seaons list.
UNBELIEVEABLE !from cyf
Incredible stay at Four Seasons Bostonfrom bellacruisa
Up to Four Seasons Standardsfrom A TripAdvisor Member
Not quite up to parfrom A TripAdvisor Member
ll be backfrom Sandman35
Top Local Tips for Boston
Don't use your car driving around town if you don't have to It is not worth learning to navigate Boston's cow-paths-turned streets if you do not visit there regularly. There are so many one wya streets and dead ends it just isn't worth it, GPS or no GPS. It is a very walkable sity - get a good map, use the T, and take a cab if you need to go someplace off the beaten path, like the Fan Pier. If your hotel has a concierge, use them! They will save you time and money telling you which mode of transportation will get you where you need to go.
Finale the name says it all. Great place for special desserts, not cheap but not crazy expensive, well worth it.
cabs it is impossible to get a cab after 1:45 am in boston
Other names for Four Seasons Boston Hotel
- four seasons boston
- boston four seasons
- Address: 200 Boylston Street - Boston - Massachusetts - 02116 - United States
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