Fairmont Copley Plaza Hotel, Boston
Reviews - Fairmont Copley Plaza Hotel
- Age Group: 51 - 60
- From: United States
- Traveller type: Special Interest/Event
Read 614 additional reviews of Fairmont Copley Plaza Hotel at TripAdvisor.
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Historical Traveller Reviews of Fairmont Copley Plaza Hotel
Best Weekend Everfrom A TripAdvisor Member
Written on Sunday, October 24, 2004
On Thursday, October 21, 2004 at 6:00 a.m. my fiancé and I logged on to
boston to look for a hotel room to accompany our tickets to game one of
the world series. After a good bit of searching we found only one hotel
with rooms left, the Fairmont at Copley plaza. We reviewed the rooms and
were pleased to find the Fairmont Gold rooms were available. We had to
phone in the reservation in lieu of booking on-line due to a glitch which
did not recognize our new address (a common problem with new developments).
Once I rang through to Lynn, in reservations, she was most helpful,
courteous and thoughtful. Little did I realize that this was just the
beginning of the amazing and outstanding service we would receive.
We received excellent directions via telephone and were promptly welcomed
when we arrived at the front door. We proceeded directly to the fourth
floor, as instructed by Lynn. We were greeted by Ben at the concierge desk.
Ben was warm, helpful and made us feel truly at home. After the tour of
the lounge, Ben gave very accurate and simple directions to a local store
where we were able to find gloves for the chilly evening that lay ahead.
Once we discovered that our luggage had not made it’s way to our room Ben
made sure our luggage was delivered post haste.
The lounge was very relaxing, the food was delicious and the beverage
selection more than accommodating. We were impressed with the quality,
selection, presentation and pricing of the offerings in the lounge. The hot
apple cider and availability of coffee was very appreciated as was the
casual and quick breakfast that we enjoyed before the journey home. The
instant online access to the hotel’s computers as well as the in-room DVD
player and the library of DVDs were a great amenity as dragging the laptop
around the country can be cumbersome and annoying when all we really use it
for is internet access and viewing DVDs.
All the staff that we interacted with at the Fairmont Copley, from the door
men to room service, were simply amazing. We felt truly welcome and at
home. We have stayed at many fine hotels including Soffitel and the Ritz
Carlton and none have exceeded our expectations as the team at the Fairmont
Copley has. Where other hotels made us self conscious via their “snooty”
and unwelcome attitudes the Fairmont has made us feel welcome and more like
guests than customers.
This evening, after a very long drive home, we began unpacking only to
discover that my dear, sweet fiancé, Dan, left behind his world series
program that he had been flipping though after the game last night. As you
can imagine this was devastating for a Massachusetts born and raised Red Sox
fan. We immediately phoned the hotel and spoke with the fourth floor
concierge. She was concerned and expediently helpful. Within minutes she
returned our call informing us that Ben (the aforementioned excellent team
member) was able to head straight for our room to locate Dan’s program. We
were thrilled to hear that it was being sent via FedEx as soon as possible.
Being a former hospitality team member (after earning degrees in food
service and hospitality) it is honestly a pleasure to find such a special
place to stay where the staff seem truly happy to be “at the office.”
Thank you from the bottom of our hearts for helping make this weekend so
very special (the Red Sox helped too).As this was our last weekend as
single people (we are to be married this coming Sunday) we wanted something
special, and we are thrilled that it was a truly memorable experience.
Having Ben and the Gold Team was like having trusted friends on hand to help
with every need. Never before have we stayed at an establishment that felt
so much like visiting, and so little like being customers.
Thank you to all the staff and their managers. We are thrilled to have
somewhere so special to stay, despite (or in spite?) of the always available
twin beds at my soon-to-be mother-in-law’s house just south of the city. We
look forward to returning to the Fairmont on our next trip to New England.
Fabulous Fairmont in Bostonfrom A TripAdvisor Member
Great Hotelfrom A TripAdvisor Member
The Copley is situated at Copley Sq. with easy access to shopping on Newbury St., the Copley Sq. and Prudentiall Malls are right next store,and the subway is a block away.
The hotel is decorated with lovely historical pictures and is furnished with early American furniture. Rooms are comfortable and spacious.
When visiting the Copley be sure to have a bite to eat in the famous Oak room.
Our visit to Boston was much more enjoyable because we stayed at The Fairmont Copley Plaza.
Wonderfull hotelfrom Trev01
To get the best out of this hotel use the Executive floor which has a comfortable private lounge with free refreshments and light snacks all day. It's great to use this hotel as a base, go out for a few hours, come back to the nice lounge and recharge with a snack and drink before going out again.
good, not greatfrom SeattleRefugee
t live up to expectationsfrom A TripAdvisor Member
so sofrom hon-hon
Fairmont Copley Plaza is better than everfrom A TripAdvisor Member
The experience was wonderful and the location can't be beat.
Beautiful Lobby, Good locationfrom TravelAgentBocaRaton
The Fairmont Copley Plaza is located in a great area just
in between Newbury Street and Boylston Street which are
two major shopping streets. The hotel has a lot of old world charm.
We stayed in the newly renovated rooms, are room
was actually one of the smallest rooms they have.
The room was fine and bathrooms just fine as well.
This is an old building, so it is not sound proof, but,
when your in a large historical city, it's nice to stay
in a historical hotel.
The only complaint we had was the business center. We did
not bring our laptop because we had read about their business
center. This was a mistake. The business center which consisted of one
computer, was only open until 5pm and seemed to close periodically
throughout the day. For such a large property this was a little
This hotel is a good choice for it's location and I would
stay here again. Enjoy Boston!!
Go for the Gold!from wpdesousa
To us, we felt like we were visiting the 'Boston Back Bay' townhouse of a dear friend and each inviting room made us linger over coffee, cocktails and the day's newspaper. We were amazed just how quiet and serene the floor was ... no ambient noise and even voices seemed hushed and peaceful! Then returning to our room was a real treat ... classic decor, marble bath, generous and pampering amenities ... even custom business cards with my name! Even when we left, the bellman who loaded our luggage into the car knew our names and even where "home' was! Mighty impressive indeed!
This was truly a first-class stay and we can't wait to return to the Fairmont Copley Plaza Hotel!
Top Local Tips for Boston
Filene's basement Where else can you find Gucci and 7 jeans at wholesale prices?? It's a shoppers dream come true.
No Crimson Elevator The Harvard Club elevator gets turned off for service for hours.
Boston Public Library If you have some time to spare, take a tour of the Boston Public Library. THe building is beautiful, some interesting art and murals on the wall and impressive antique book collections. Spend an hour walking around and you won't be disaapointed.
Other names for Fairmont Copley Plaza Hotel
- fairmont copley plaza boston
- fairmont boston
- boston fairmont
- Address: 138 St James Avenue - Boston - Massachusetts - 02116 - United States
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