The hotel in general was clean, nicely furnished and most of the time quiet. One evening after returning from my meeting, I found that housekeeping just simply forgot to do my room. I got "sorry for the inconvenience." It was not inconvenient but I was upset that the room was not cleaned. I used the laundry service they offered. I was charged $11.00 to clean a tee shirt that was listed as $3.00 charge. The hotel clerk said he could do nothing about it. You better believe I will write a letter to the hotel manager and the laundry service...beware... you will be ripped off.