Best Western Boston Hotel
Reviews - Best Western Boston Hotel
Read 239 additional reviews of Best Western Boston Hotel at TripAdvisor.
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Historical Traveller Reviews of Best Western Boston Hotel
t ever come backfrom muttnjeff
Now the negatives... After inching our way through terrible Boston traffic, the parking garage was full, so we parked a couple of blocks away and walked through the rain to the hotel. The room, at $169/night, is small and tatty. The bathroom is a knee-banger. There is a deionizer/heater running in the room, possibly to remove smoke odor. There is broadband internet connection, but if you're on the fifth floor as we were, expect a very weak WIFI signal. Supposedly you can hard-connect, but the receptacles in the room are the old style telephone connectors - no Ethernet receptacles and the hotel doesn't furnish cables like many. Don't count the nearby galleria food court as a plus; it's a cattle stampede at noon. Lest you think we're just overly-critical, we stayed at two wonderful chain motels on the way to this one, and reviewed them both positively. Parking, by the way, is $18/day, free at most motels.
Bottom line, if you're a patient at one of the many area hospitals, perhaps you don't care about any of this. But if you're in Boston on business or pleasure, take a pass. Find a chain motel outside the inner city where the expense is less and there are more amenities.
Affordable and good foodfrom rolandry
Free wireless in the room and a free workstation and printer in the lobby.The room was decent size ,clean and and in good working order. Staff was friendly .One elevator was down for repair but I was told this was planned ?
First Best Westernfrom bourne42
Had a little free time and was able to see a little Boson by using the train and walking.Overall the stay was good and staff made me fell at ease.
Great place to stay.from irishlee1
not worth the moneyfrom khhensley
Safety: The hotel is connected to a food court/galleria on the “G” floor, which accessible through a door. Guest rooms are located on floors five through eight of the building. Visitors should note that any person off the street can access the food court and then walk right through the doors to the “G” floor of the hotel. From this floor, a person can access the elevator, as well as the stairwell, for the entire hotel. It was very disconcerting to me that the door leading from the food court to the hotel did not have any security features, meaning a key card scan to activate the opening of the door to the hotel OR a key card scan in the elevator to access floors with guest rooms. In my opinion, there is no justifiable reason why a security feature is not in place in this situation. I asked the front desk about this and was told the doors were locked at
night, but this doesn’t exclude someone from entering the hotel throughout the day.
Elevators: One elevator was not running during our stay, which meant there was one working elevator for guests and hotel workers using it for service-related functions. This meant extended waits for the elevator, as it only fits about five people. If you cannot comfortably walk a few flights of stairs, then you should keep this in mind. Also keep in mind the above safety concern, in that the stairwell can be accessed by people not staying in the hotel.
Rooms: The bathroom was disgusting – the tub had mold throughout the caulking, the floor was filthy and stained, and the wallpaper was peeling all over the lavatory. The room had what appeared to be spaghetti sauce stains on the wall and mold on the curtain directly above the heater/air conditioner. Additionally, the heater/air conditioner was an ancient Remington model (the paint was peeling from the device), so if the unit was on, it constantly blew air. Therefore, you cannot set the temperature of the room – this type of device is what I expect to find in really old, cheap motels.
Hotel staff: Out of five people I encountered, two hotel clerks were helpful with providing directions and information. One woman, however, was very rude and it took five minutes to get a succinct reply to a simple question – what T line is the closest for going toward downtown Boston. Also, while waiting for our room to be available, I witnessed the concierge placing checked luggage into a small closet for waiting guests. However, he did not lock the closet door and soon after, I saw a woman open the door, enter the closet and retrieve something from a bag. While one can assume this was her luggage, the door never should have been unlocked in the first instance. If my luggage was checked in that closet, I would have been irate that an unauthorized person had access to this area.
Area: The hotel offers special rates for individuals with patients staying at the hospitals across the street. Fenway Park is also within walking distance from the facility, about one mile. There are not any decent restaurants or tourist sites in this area (there is a restaurant in the hotel, but my intent for visiting Boston isn’t to eat at the Best Western). The closest T line stop for accessing Boston sites is a ten minute walk from the hotel and then about 15 minutes on the T to a destination.
The reason we stayed at this hotel during the marathon was due to its price. However, I would not return to this hotel, or recommend it to other travelers. Perhaps the only reason to stay here is if you are with a patient at Children’s, Dana-Farber, Beth Israel, or Brigham and Women’s Hospitals and are only using the room to sleep and shower. Otherwise, find a competitive price on priceline.com or hotels.com for a better hotel and stay closer to the sites.
Somewhat seedyfrom Fridaysmom
The worst part of the stay was that one of the elevators was broken, which required either very long waits or climbing the stairs.
I would recommend this hotel only for individuals who need to be close to the medical centers. This would be the main draw for this establishment.
OK hotel, good locationfrom johnmerrilljr
A little worn...from gail1657
Excellent experiencefrom AbeTraveler
Service was not good, but convenient location for the hospitalsfrom A TripAdvisor Member
However the location is perfect for the hospitals. In a cold/icy/snowy day, you want to visit hospitals without worrying about the weather.
Top Local Tips for Boston
Tip About Boston Avoid Boston if at all possible. The traffic is horrendous, and the prices are excessive. There are too many really nice places in the U.S.
Fenway Park. It's a 10 mintue walk to Fenway Park! And they validate your parking if you're a guest!
The Subway The subway really isnt all that hard to use and figure out. It beats walking and is MUCH cheaper than a cab.
Other names for Best Western Boston Hotel
- boston best western
- best western boston
- Address: 342 Longwood Avenue - Boston - Massachusetts - 02115 - United States
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